Le client n'a pas laissé de commentaire.
KELLIE B.
Customer Reviews for Automated Door Products Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Easy experience
Teslyn H.The automatic door pick up was such a hassle. Would rather be face to face.
Amanda C.The place where I rented my trailer was not the issue. He's courteous and works in a timely manner. However U Haul sent me a bill for toll usage which I have no problem paying. The problem is I contacted U Haul and requested the documentation proving that there was in fact a toll and asked them to NOT take funds out of my account before providing documentation. You guessed it Corporate U Haul can't follow and respect a simple request and just helped themselves to funds without providing any proof or paper trail that this occurred. Then when trying to contact them it's impossible to get a good e mail OR for them to pick up the phone. I doubt this will go anywhere for anyone to see because the corporate folks are low integrity… they have no right to deduct funds without: 1. My permission and 2. Without proving there were tolls!! No wonder Penske and every other moving company is kicking their corporate behinds!! Enjoy your money because we're done with U Haul.
Stephen R.Very gentleman. Courteous and friendly. Got me in and out quickly.
Michael P.The individual did not properly view the towing equipment I had on my vehicle. After connecting the trailer, checking the lights they sent me on my way. After further inspection I realized the wrong ball size was attached to my hitch which was causing a lot of movement with the trailer. This was very unsafe and could have potentially been deadly if the trailer came off the ball.
KEVIN G.I used the truck just 5 hours and the price was very high. I paid $115 for it. I always thought that uhal had accessible prices, but I was chocked when the store attendant told me the price.
Sania D.Everything was great! Kevin was especially helpful.
joseph K.Keith was very helpful and accommodating. He attached the the trailer to my car and came into work on a Sunday (holiday weekend no less) to do so. Will definitely 100 % rent from him again.
sharron L.location was excellent and easy to use.
MARK I.The trailer had debris and broken glass in it and the wiring harness had exposed wire that was just twisted together. I declined the insurance on my reservation, but the manager enrolled and charged me without telling me. Double check your receipt
Benjamin O.Hard to improve a excellent Customer Service.
Chris M.Owner was extremely friendly and helpful.
Jeremy S.I was told at the time of picking up the trailer that I could drop off at a certain location. When I attempted to do so the location advised that I needed to drop the trailer somewhere else. This was less than convenient.
Rhys M.Keith was extremely helpful. Went above and beyond to make sure I was taken care of. Will definitely be renting from him in the future.
Will C.I reserved the UHaul truck from another vendor but I did not receive an email to let me know that they did not carry the 10 inch truck. I was not expecting to drive that far our of my way as I could have used another vendor closer to me.
Norma B.It was quick and easy. Did not even go in.
Amy P.Owner is phenomenal. He always goes out of his way to help you.
Michael B.Great! Thank you!
Grant B.Very friendly
Robert N.No key for the truck in lock box. No one on site to communicate to.
Jonathan C.Make sure extras like Dollie's are in the truck
Andrew J.The check out was difficult online. I kept getting booted out of the system. The people at the uhaul drop off were super helpful and kind.
Noel E.Friendly staff. Second time I have rented from them. They will be my go to place for truck or trailer rentals.
Joseph M.It said on the inside of the u-haul box that if we sweep and fold the blankets we would get $25. back when I mentioned it I was laughed at and they said no and I would have to talk to someone that wasn't there at the time.
blas L.Pick-up scheduled for noon and location open/staffed until noon. Arrived at 1130a. No staff. Had rented moving blankets along with truck. No blankets and no staff to correct the no blankets. Uhaul number acknowledged the issue but could not replace the blankets. Ended up making do without blankets. Two arm chairs were damaged when furniture shifted. Would not have been damaged if we had the blankets.
John S.The move was rough but thank you to uhaul for all the help. I wish I had hired the movers off the site for help. That is another service I would strongly recommend .
Pam S.Just have a good phone number directly mentioning u haul and at least voice mail
DENNIS H.Very helpful!!!!
Tonya C.The gentleman was very nice and sweet and very understanding at what we needed and took care of us
Archibald C.The ramp had a lot of broken glass on it when first taken out. There was an old cookie smashed on the passenger side floor. The dashboard had crumbs and dirt on it. This vehicle was by far the worst I have ever had. It was not cleaned at all. I called in to report and nothing happened.
Xavier J.Lets not mentioned that I had to go to 2 different locations to pick up a truck because the 1st location that I had a reservation for did not have one available neither did the 2nd 1 that I was sent to will finally the 3rd 1 had it and I was upgraded to a 20' truck instead of a 15. WORST CUSTOMER SERVICE AND I SHOULD RECEIVE MY $50 RESERVATION GUARANTEE!! I will never rent from UHaul again. This was the worst experience EVER!! To top this off I called numerous times to make sure that my reservation was set and then I arrive to the 1st location Sequoia motors to find out they don't have any available unavailable she graciously sent me to another location that said they had one available and he told me no then I finally get to the 3rd location which is the 1 I originally wanted to book from because it was 1,5 miles from my house and thankfully he had 1. Unbelievable experience and I should be compensated for this do this due to the issues that occurred from day one.
Melissa W.nothing, great representative and super helpful.
Clift G.Excellent service throughout! Would definitely use again!
Whitney G.A great experience from the beginning to the end! I could not ask for more and I would recommend this location to anyone renting U-Haul equipment. Thank you for the great customer service.
BRENT S.This was the best UHaul location we have ever been to. Easiest check in, awesome service and Keith was one of the nicest people we have met. Would definitely use this location again and recommend to others.
NEAL C.The only issue was that the truck was not ready as it was still out and I couldn't pick it up at my requested time. It was 2 1/2 hours later than promised, but due to the previous renter, which there should be a additional charge for them and a discount to the renter promised the vehicle. This was no fault of the location and they were good to deal with.
john P.Everything was great!
Lauren T.Very nice people, very accommodating,will definitely use them again when we need a trailer.
Maureen B.This truck was filthy and smelled of cigarette smoke and beer. The transmission did not shift properly. The windshield wiper blades were broken in strips. The rental agent did not do a pre inspection. The building entrance is not noticeable from the front lot and the stairs up were covered in spiders and cobwebs.
Pamela P.