Truck was terrible. Transmission is no goodRONALD M.
Customer Reviews for Automotive To Truck Services
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hollywood, FL 33020
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h30 pm
- Sam : 8h am à 3h pm
- Dim : fermé
Heures d'ouverture spéciales
- 1/18/2022 - 1/21/2022: 8h00 am à 5h30 pm
- 1/24/2022 - 1/28/2022: 8h00 am à 5h30 pm
- 1/31/2022: 8h00 am à 5h30 pm
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Outstanding service, Christine (I think), was able to help me quickly and with no fuss, both in renting the truck and on return, easy peasy Thank you BillWILLIAM K.
Excellent service, couldn't be better.alyssa V.
good relationJEAN PIERRE G.
Le client n'a pas laissé de commentaire.RAULF C.
Porque se hizo el dÃ©bito del servicio antes de entregar el vehÃculo, si siempre lo hacen al entregar y constatar las millas y otros.ARISTIDES T.
No additional commentsAVRAHAM M.
Le client n'a pas laissé de commentaire.LUIS T.
Le client n'a pas laissé de commentaire.Leidy julieth A.
Le client n'a pas laissé de commentaire.marcus S.
Le client n'a pas laissé de commentaire.Lora S.
Exceptional customer service and just a breath of fresh air from Eric and Maria.GIZELLE G.
Le client n'a pas laissé de commentaire.JEFFREY L.
Le client n'a pas laissé de commentaire.Kevin A.
Le client n'a pas laissé de commentaire.SEAN G.
Le client n'a pas laissé de commentaire.STEVEN S.
Le client n'a pas laissé de commentaire.RODRIGO B.
Eric and his team are amazing ! So friendly and made everything very easy . I wasn't expecting to actually enjoy my experience renting a moving truck but I did .MAYGAN D.
Very accommodating as I had to extend a dayErick R.
Eric is a great asset as mgrSTEVEN H.
Customer service here was excellent - Mgr was attentive, thorough, friendly; and workers were very helpful. (Access to location is right off the interstate and oncoming traffic can be an issue.)KIMBERLY F.
Just average. You get to even be made fun of.Horea P.
Le client n'a pas laissé de commentaire.SCOTT E.
This is the second time I have use this location to pick up a trailer and the owner was one of the nicest people I've had a good fortune to do business with and he is an excellent contractor for you or whatever his position and is he should be complemented on his great attitude and fine workrobert C.
Le client n'a pas laissé de commentaire.CHRISTIAN B.
Condensed on a very busy road, not very accessible and over crowded with Uhauls. Much too small and tight at this location.ROBERT JR D.
Le client n'a pas laissé de commentaire.Marc S.
Le client n'a pas laissé de commentaire.Clement A.
Perfect customer service!BEN Y.
Le client n'a pas laissé de commentaire.Robert Y.
Le client n'a pas laissé de commentaire.Phillips B.
Excellent Service... I would recommended this place to my future grandson! Very professional.khamillah W.
Very polite and professionalisreal K.
Very professional,specially Ashley,so beautiful ðŸŒ¹ELMER N.
Le client n'a pas laissé de commentaire.Schadrac H.
Le client n'a pas laissé de commentaire.DAISY H.
An outstanding place to do business with!DIANA S.
Le client n'a pas laissé de commentaire.Joan F.
The manager Eric Is OUTSTANDING!CHAIM R.
Le client n'a pas laissé de commentaire.MELISSA P.
People there are really awesome.bruno R.
Le client n'a pas laissé de commentaire.MOSHE B.
customer satisfaction is number one at hollywood.flTHOMAS L.
As always Eric was amazing in his customer service skills, his assistant was just as nice as well, I will always come back every time I need the auto transporter for my classic cars, Highly recommended Mike IglesiasMIGUEL I.
Great serviceALVARO S.
Tire pressure in left rear was only 15 lbs. and looked flat after loading my cargo. Lucky I had a portable compressor in my truck. Had to use my compressor to inflate tire before hauling my load. Yard guys need to do a better job inspecting. But Eddie was terrific. Great customer skills and service. Will be back.GREGORY K.
Le client n'a pas laissé de commentaire.Shawn V.
Great customer service!JERMAINE A.
Le client n'a pas laissé de commentaire.MARIA A.
Service is the best at this loaction. The store itself needs to be improved but Eric, Maria and the other lady working over there are really good people.RUBEN C.
As usual Eric was the best customer Service representative I have ever dealt with, I rent car carries for my vintage cars and they work Awesome, E tic at UHaul on Hollywood blvd is awesome, he will Accommodate and fulfill your needs , great job.MIGUEL I.
Le client n'a pas laissé de commentaire.JULIO R.
I thought I left my keys in the van after . I dropped it off . The staff looked all over the van for me, I really appreciated , how willing they were to help me.RICHARD A.
Le client n'a pas laissé de commentaire.SHANDA F.
Le client n'a pas laissé de commentaire.CHANDA W.
Uhaul employee was over an hour late to open the location, the employee gave the wrong truck away so my truck was delayed by more than 4 hours, the employee entered the wrong gas amount, entered the wrong drop off location AND dates, and also entered the mileage 10k more than it was supposed to be. This has been an absolute disaster and I will never recommend or use uhaul ever againSpencer C.
Le client n'a pas laissé de commentaire.MARK E.
Le client n'a pas laissé de commentaire.ANDRE T.
Man (can't remember his name) had a rough tone with my fiancÃ© and I the first moment he spoke to us and denied he spoke to us in the first place until he remembered. Charges were made that were not disclosed to me. Someone that works there also added other charges and said it was a mistake but still did not give back the right amount that was owed to me. I'm never renting from uhaul again.VANESSA D.
Nothing. Eric and his partner were amazing. Great energy. I will definitely be using them again on my next tripKEVIN W.
Staff was wonderful great attitudesmichael G.
Don't charge extra day rate for 30 minutes of useAndrii V.
Le client n'a pas laissé de commentaire.SEBASTIAN P.
Le client n'a pas laissé de commentaire.Jami H.
Although the location is convenient, the parking lot is too small.DAVID G.
Pretty simple customer service based business. The Manager is over the top professional. Junior was great as a young employee is developing great communication skills. The young lady that checked me in was very pleasant.Deivys V.
Gas in truck was not full although salesman said it would be Could not use phone/online check in wouldn't recognize my location when I dropped truck off. So I do not want to be charged 20 convenience feemary H.
Le client n'a pas laissé de commentaire.Maria V.
Make sure the van is wiped down and the cargo area swept out Eric friendly and great at what he doesRudolph H.
Le client n'a pas laissé de commentaire.Eric M.
Drop off went well, very friendly. The entire trip went well, trailer followed straight and had no problems with it.JAMES S.
Called the drop off center and nobody ever picks up the phone.HUMAIRA K.
Outstanding communication and great personal service from this location starting with picking up the equipment to turning it in . Uhaul's on line checking and equipment review were easy to navigate.Susan R.
Very friendly and knowledgeable.ROBERT D.
We were originally supposed to pick the unit up in Hallandale, but we were redirected to the location in Hollywood. The actual location of the store is cramped, just like most businesses and residences in Hollywood, but the team there exceeded our expectations of great service. Eric was fantastic and helped us with all of our needs.ARTHUR R.
Excellent people great trailer thank youJESSICA P.
Le client n'a pas laissé de commentaire.Jason P.
The lady working was really nice and helpfulNeimar L.
This location was fine . But overall your customer service is terrible. You changed my pickup location the day before my trip . This location was 45 minutes from my home . After hours on the phone with your customer service there was no resolution.COLIN K.
I made a reservation to rent a 20' truck from Hollywood, FL to Moultrie, GA with a pickup date of Thursday, August 12, 2021. The rental charge for the truck was $991.00. I received an email on Wednesday the day before I was to pickup the truck that the location had changed. Upon arriving for the truck on Thursday the U-Haul location had no places to park my vehicle. I had to go a distance away to park at another business and walk. I was to pickup the truck at 9:00 a.m. but didn't get out of their location with the truck until after 9:25 a.m. I had reserved 1 dozen blankets, but no blankets were available at that location. I turned the truck in on Saturday, August 14th. Upon turning the truck in I was informed that they had just sent a truck a few days before to Hollywood, FL for less than double the price I had paid. After arriving back home I contacted U-Haul on Monday, August 16th after waiting on hold for over 30 minutes complaining about over double the price with the same amount of mileage. I was told there is more of a demand in the area I rented the truck in. Funny thing is that the U-Haul had an abundance of vehicles when I was there. There are more people moving into Florida than out of Florida, which means you need more U-Haul's in other states than Florida. This double cost doesn't make since. The representative informed me that I would hear from someone in 72 hours concerning my dispute. Today is Monday, August 23, 2021, and no email or phone call. I called back and waited on hold for over 30 minutes and was informed that a manager said the price on my charge was correct. I told the representative that was price gouging to me. I would recommend to everyone that is having to rent a U-Haul to check the prices both ways and then contact a manager to get a lower price if it is over double the price. This is so unfair. I am doing more research to see what can be done about this.BRENDA M.
Le client n'a pas laissé de commentaire.ROBERTP G.
Le client n'a pas laissé de commentaire.DANIEL C.
Eric was fantastic - very helpful, informative, and accomodating.KARLYN V.
Le client n'a pas laissé de commentaire.MICHAEL W.
Spaces to park large vehicle are tight but I understand that it's the location.Corey B.
Trailer had no jack and I hurt my back trying to lift it onto the ball of my truck. Staff was unfriendly and unprofessional. Location was dirty and look more like a junk yard than a place of business. There was no parking. There was no office with air conditioner even though it was nearly 100 degrees.Carl S.
Extremely professional and customer sensitive business.JOHN M.
Le client n'a pas laissé de commentaire.CAMISHA F.
I was extremely pleased with serviceDONNA G.
Staff friendly and helpful...John C.
Amazing service. The workers at this location are very helpful and welcoming. I rented a motorcycle trailer and they even help me put it on the hitch since I didn't know how to do it. I'll definitely came back to this location whenever I need their servicesJOSE A.
Le client n'a pas laissé de commentaire.JOHN A.
We called road side assistance because water was coming in thru the bottom center of the wind shield and the windshield wiper on the driver side broke all during a rain storm. We're extremely unsatisfied with the service. They couldn't send out anyone to repair the problems. Why offer roadside assistance if they can't come to you to fix it.YALITZA G.
Eric was absolutely amazing and helpful. He made our moving experience so much easier, that I'll only rent uhuals from this location from now on. Really wonderful, thanks!LAURA C.
Eric, the manager is amazing. Excellent service à la clientèleKYRA O.
Very nice equipment all clean staff is very helpful and very fastMATTHEW B.
Really nice and fastSYLVAIN G.
The crew/owner/operator are very curtiues and helpful.AVRAHAM M.