Évaluations des clients Automotive To Truck Services

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Automotive To Truck Services

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JB S.
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Le client n'a pas laissé de commentaire.

JERRY M.
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Le client n'a pas laissé de commentaire.

KEVIN R.
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I received very efficient and professional service throughout the total rental experience. I will continue to patronizing this U-Haul Center when the need arises. Keep up the great service.

Rolando D.
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Le client n'a pas laissé de commentaire.

Frank A.
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Mr. Medina was very friendly and helpful. He made my experience a quick and easy one.

JEAN L.
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Le client n'a pas laissé de commentaire.

Gustavo O.
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Le client n'a pas laissé de commentaire.

SETH F.
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Equipment was fine but when I returned it was charged $14 per day for insurance that I was not offered and would have declined. Didnt have the energy at the time to dispute so just paid it. Was kind enough to drop me off down the street so that is why I would recommend this place but beware.

FRANKY C.
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Very good

JUDITH C.
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Le client n'a pas laissé de commentaire.

WILLIAM G.
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I got to say Jairo Medina made this process easy will definitely recommend

Candice C.
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Le client n'a pas laissé de commentaire.

Johnny P.
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Le client n'a pas laissé de commentaire.

Shmuel P.
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The truck had no lock on the back. Had low tire pressure, engine was overheating and broke down at least 5 times in the middle of the road

Christopher V.
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Le client n'a pas laissé de commentaire.

ALEXA J.
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Le client n'a pas laissé de commentaire.

ELIZABETH B.
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ERIC who was the man that helped me went above and beyond with customer service ! He was so friendly and knowledgeable and made it super easy to rent the u haul Truck was super clean

ZACARIAS M.
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Sales person was rude charged me for miles that were included

Amir Z.
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The truck was boxed in and parked very badly, I had to drive over a curb to get out, there was no parking space for my car, the driver door was shut but air was coming in very loud thru the seam, the windshield was dirty from the inside.

GREGORY G.
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Le client n'a pas laissé de commentaire.

Nayive B.
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Le client n'a pas laissé de commentaire.

KATIE A.
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Charging $3 over the price of gas is rediculas.

Lisa L.
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No onsite parking for personal vehicle should be made clear. It is not convenient/safe for everyone to park in a lot with signs to tow-away unauthorized vehicles, and walk a block to/from their car through an alley. Vehicles should be in perfect working order and as pictured. The photos of the vehicle were perfect. In fact, the back door was severely dented. The tire pressure sensor warning required I return to the pick up location. There was nobody at the location when I returned. I had to telephone the company to get someone to the office who then told me to ignore the sensor. I was very late for my appointment.

SERGEI G.
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Le client n'a pas laissé de commentaire.

Maria M.
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Le client n'a pas laissé de commentaire.

Julio V.
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Le client n'a pas laissé de commentaire.

ROBERT B.
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Found roaches inside while loading. Had to spray complete truck.

MARIA M.
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Eric was very helpful and great customer service. Kind and polite.

Robert S.
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No improvement needed. Service was fantastic. Mr. Eric Grice was such a pleasure to work with. I will definitely be using his store whenever I need a U HAUL.

donald J.
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Le client n'a pas laissé de commentaire.

Torrence P.
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N/A

Vincent P.
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Just Clean up the location. Staff is very friendly and personable.

Nadine P.
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This location looks like a business in a 3rd world country. Very dirty and danky. It's a hole in the wall that is in dire need of a renovation. The gentleman that works there is very friendly and helpful. He should work for at another location.

LISA S.
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Le client n'a pas laissé de commentaire.

Nadia B.
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Le client n'a pas laissé de commentaire.

Romeu P.
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Great experience

Brandon C.
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Le client n'a pas laissé de commentaire.

Pablo G.
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Thank you so much. Also the staff was very friendly

yohann V.
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Fuel was at 1/4. Not 1/2.. Truck was not checked in properly. Card board and debrie left in back.. Staff was arguing with each other ..o I thought u checked it in. Guys were nice but I had problems with that location several months before with a late drop off fee hours when I waited till 940 am and no one was there.. Opened at 9...right

EMRAH B.
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Le client n'a pas laissé de commentaire.

Daniel S.
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Le client n'a pas laissé de commentaire.

Peggy H.
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Nice n friendly service

katelyn B.
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Le client n'a pas laissé de commentaire.

DAVID K.
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Customer service was exceptional.

John S.
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rented 3 times from 3 different u-hauls, equipment has been clean and staff has been helpful and courteous

Robert G.
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horrible service. I was ripped off on the fuel gauge. I took images and texted to the General Manager @ 888-979-3645 who was nice but apparently couldn't act on the erroneous charges. Either the employee servicing doesn't know how to read the meter or ripped me off. And wouldn't even look at the time stamped photo taken 2 blocks and less than 10 minutes later. I am furious and will never rent from this facility and likely never ever from U Haul again given this lack of oversight and management of the rental facilities.

John D M.
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Le client n'a pas laissé de commentaire.

Shakira F.
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Le client n'a pas laissé de commentaire.

Brian J.
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Le client n'a pas laissé de commentaire.

OMAR H.
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I was charged for items that do not work. They have not made me a refund of the extra money they charged. bad experience.

Francois M.
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Le client n'a pas laissé de commentaire.

Kathy S.
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Le client n'a pas laissé de commentaire.

IRIS C.
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Le client n'a pas laissé de commentaire.

EMILSE B.
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Perfect, excellent customer service

Marisol T.
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Le client n'a pas laissé de commentaire.

jessica C.
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Le client n'a pas laissé de commentaire.

Katrina H.
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Le client n'a pas laissé de commentaire.

Avner B.
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GOOD SERVICE

Peter J.
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Have signs posted for trailer and truck returns.

aaron A.
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Le client n'a pas laissé de commentaire.

Chantal P.
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My account was debited for $199 instead of the $30 that should have been billed. Please have someone to call me at 786-923-7727. Thank You

Milka B.
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This location opens at 8am. Please update your records. The representative at the counter was very helpful and welcoming.

William E.
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Le client n'a pas laissé de commentaire.

frances dianne A.
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The central scheduling center it is terrible. I made reservations at one location and the night before they (central office) sent an email with the paperwork a far different location. Well, the next morning after getting frustrated with all phone personnel. I decided to go to the original place to pick up my original reserved truck. Guess what? It was there waiting for me as the guy told me. I have zero issue with this location, but am not happy with your central office stuff

Amanda G.
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Le client n'a pas laissé de commentaire.

Ivan A.
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Le client n'a pas laissé de commentaire.

Mairelys A.
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Not lie about $50 guarantee pick up and then lie about giving it to customers.

JASON G.
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Get your shit together I only rented with uhaul so i could rent a hand truck. Of course when i picked up my rental they had no hand truc. When i received my electronic receipt they not only showed that I returned the van with 3/4 of a tank but they had the wrong van on my contract the van i rented and returned was returned with a full tank. I could have rented at Home Depot for 19.95 instead of the $55 you tried to charge me for the wrong van.

rafael R.
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A little worried about the parking area

ANTONNIO K.
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Le client n'a pas laissé de commentaire.

ADONIS B.
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The Staff was very helpful and friendly

Toryan S.
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Le client n'a pas laissé de commentaire.

Michele R.
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Help the customer.

Frederick D.
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Le client n'a pas laissé de commentaire.

NICHOLAS C.
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Charge for gas even though tank was bought back at the same mark as when I got it. Charge for convenience even though I followed the specific instructions for checking in after hours with the text to prove it.

WILLIAM R.
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Le client n'a pas laissé de commentaire.

philip D.
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It was easy to drop off the keys in the box but VERY disappointing to find out we were later charged for it being an after hours drop off..had we known this we would have kept the truck until the next morning!

Rosa C.
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Truck was given to me with less than a quarter tank. 1st time I've ever had to put has before use.

Lawrencel W.
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Eric was a pleasure to work with.. he addressed all my concerns... very personable and trustworthy... I hope to do business with him again soon...

Chris K.
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Excellent, friendly service, would recommend to everyone!

HARDARA P.
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N/A

Miguel I.
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Your location manager "Eric" is a true professional and a joy to work with....kudos to UHAUL for having such a pleasing person at this location

Avner B.
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excellent like always

Joshua S.
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Le client n'a pas laissé de commentaire.

Heather A.
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Eric was the best

FELIX A.
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Le client n'a pas laissé de commentaire.

DEVON S.
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The guy that ran the place was extremely nice and helpful. I will be returning to this specific location even though it's a little bit of a drive from home.

Adrian F.
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Le client n'a pas laissé de commentaire.

Marcel S.
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I only use the U-Haul for 2 hours return way before the extended time. Now return the U-Haul the manager claim there were instruction how to return but the problem I found the drop box but can find instruction in dark no lights there. So I would like refund for the extend time I was charge.

BASIL P.
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Keep up the excellent service!

Sally R.
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Le client n'a pas laissé de commentaire.

Joesph W.
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Van smelled like commercial fertilizer or cow manure and rear tire needed air. I had a very tight window to move and couldn't bring it back for a properly maintained vehicle.. Rental manager billed me for a cleaning fee upon return but has no intention of renting a clean vehicle so it ends up being a sucker's junk fee. I'm in the process of disputing this cleaning fee with my credit card provider. Talked with the rental manager and he made up a good BS story about covid19. There are many other rental options in the area so take your business elsewhere.

EFRAT A.
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I was over charged and got wrong charges on my invoice. I called the local manager and he dismissed me three times and then hang up on me. Gave me number of another branch and they disconnected the call or don't answer at all. I don't need to waste my time on that.

Gale L.
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Mr. Eric was the BEST. This was my first time to rent a vehicle. I was very nervous. But he reassured me I would be fine. I had concerns about bringing the truck back . He said dont worry. I was unable to complete ed the online return to safe the service fee after so many attempts. I called answered all his questions. He told me I would not have that charge. Told him exact location of the truck. Gale -Levine R.N. Please put this in Eric's personal file and scan you eff mail this. Th as no you.

Susan O.
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Really nothing. Eric was very professional. Explained the rental process in detail.

Maria V.
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I am very satisfied thank you so much u haul.

Gary C.
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close to my house friendly curtious staff in and out quickly

ENELDO D.
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Mr. Eric was very professional very helpful and up to the COVID-19 pandemic information I recommend Mr. Eric to all my friends and families that need a U-Haul truck or trailerLike I said Mr. Eric was very polite for very knowledgeable and very respectful man I will do business with him again do you need more people like Mr. Eric very responsible man

brian W.
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Almost zero parking for truck and no real communication as to where to park after hours.

Henry F.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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