Staff was wonderful great attitudesmichael G.
Customer Reviews for Automotive To Truck Services
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hollywood, FL 33020
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 6h pm
- Sam : 8h am à 4h pm
- Dim : 10h am à 3h pm
Heures d'ouverture spéciales
- 11/24/2021: 8h00 am - 2h00 pm
- 11/25/2021: Fermé
- 11/26/2021: 10h00 am - 5h00 pm
- 12/24/2021: 8h00 am - 2h00 pm
- 12/25/2021: Fermé
- 12/26/2021: 10h00 am - 2h00 pm
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Don't charge extra day rate for 30 minutes of useAndrii V.
Le client n'a pas laissé de commentaire.SEBASTIAN P.
Le client n'a pas laissé de commentaire.Jami H.
Although the location is convenient, the parking lot is too small.DAVID G.
Pretty simple customer service based business. The Manager is over the top professional. Junior was great as a young employee is developing great communication skills. The young lady that checked me in was very pleasant.Deivys V.
Gas in truck was not full although salesman said it would be Could not use phone/online check in wouldn't recognize my location when I dropped truck off. So I do not want to be charged 20 convenience feemary H.
Le client n'a pas laissé de commentaire.Maria V.
Make sure the van is wiped down and the cargo area swept out Eric friendly and great at what he doesRudolph H.
Le client n'a pas laissé de commentaire.Eric M.
Drop off went well, very friendly. The entire trip went well, trailer followed straight and had no problems with it.JAMES S.
Called the drop off center and nobody ever picks up the phone.HUMAIRA K.
Outstanding communication and great personal service from this location starting with picking up the equipment to turning it in . Uhaul's on line checking and equipment review were easy to navigate.Susan R.
Very friendly and knowledgeable.ROBERT D.
We were originally supposed to pick the unit up in Hallandale, but we were redirected to the location in Hollywood. The actual location of the store is cramped, just like most businesses and residences in Hollywood, but the team there exceeded our expectations of great service. Eric was fantastic and helped us with all of our needs.ARTHUR R.
Excellent people great trailer thank youJESSICA P.
Le client n'a pas laissé de commentaire.Jason P.
The lady working was really nice and helpfulNeimar L.
This location was fine . But overall your customer service is terrible. You changed my pickup location the day before my trip . This location was 45 minutes from my home . After hours on the phone with your customer service there was no resolution.COLIN K.
I made a reservation to rent a 20' truck from Hollywood, FL to Moultrie, GA with a pickup date of Thursday, August 12, 2021. The rental charge for the truck was 991,00 $. I received an email on Wednesday the day before I was to pickup the truck that the location had changed. Upon arriving for the truck on Thursday the U-Haul location had no places to park my vehicle. I had to go a distance away to park at another business and walk. I was to pickup the truck at 9:00 a.m. but didn't get out of their location with the truck until after 9:25 a.m. I had reserved 1 dozen blankets, but no blankets were available at that location. I turned the truck in on Saturday, August 14th. Upon turning the truck in I was informed that they had just sent a truck a few days before to Hollywood, FL for less than double the price I had paid. After arriving back home I contacted U-Haul on Monday, August 16th after waiting on hold for over 30 minutes complaining about over double the price with the same amount of mileage. I was told there is more of a demand in the area I rented the truck in. Funny thing is that the U-Haul had an abundance of vehicles when I was there. There are more people moving into Florida than out of Florida, which means you need more U-Haul's in other states than Florida. This double cost doesn't make since. The representative informed me that I would hear from someone in 72 hours concerning my dispute. Today is Monday, August 23, 2021, and no email or phone call. I called back and waited on hold for over 30 minutes and was informed that a manager said the price on my charge was correct. I told the representative that was price gouging to me. I would recommend to everyone that is having to rent a U-Haul to check the prices both ways and then contact a manager to get a lower price if it is over double the price. This is so unfair. I am doing more research to see what can be done about this.BRENDA M.
Le client n'a pas laissé de commentaire.ROBERTP G.
Le client n'a pas laissé de commentaire.DANIEL C.
Eric was fantastic - very helpful, informative, and accomodating.KARLYN V.
Le client n'a pas laissé de commentaire.MICHAEL W.
Spaces to park large vehicle are tight but I understand that it's the location.Corey B.
Trailer had no jack and I hurt my back trying to lift it onto the ball of my truck. Staff was unfriendly and unprofessional. Location was dirty and look more like a junk yard than a place of business. There was no parking. There was no office with air conditioner even though it was nearly 100 degrees.Carl S.
Extremely professional and customer sensitive business.JOHN M.
Le client n'a pas laissé de commentaire.CAMISHA F.
I was extremely pleased with serviceDONNA G.
Staff friendly and helpful...John C.
Amazing service. The workers at this location are very helpful and welcoming. I rented a motorcycle trailer and they even help me put it on the hitch since I didn't know how to do it. I'll definitely came back to this location whenever I need their servicesJOSE A.
Le client n'a pas laissé de commentaire.JOHN A.
We called road side assistance because water was coming in thru the bottom center of the wind shield and the windshield wiper on the driver side broke all during a rain storm. We're extremely unsatisfied with the service. They couldn't send out anyone to repair the problems. Why offer roadside assistance if they can't come to you to fix it.YALITZA G.
Eric was absolutely amazing and helpful. He made our moving experience so much easier, that I'll only rent uhuals from this location from now on. Really wonderful, thanks!LAURA C.
Eric, the manager is amazing. Excellent service à la clientèleKYRA O.
Very nice equipment all clean staff is very helpful and very fastMATTHEW B.
Really nice and fastSYLVAIN G.
The crew/owner/operator are very curtiues and helpful.AVRAHAM M.
Le client n'a pas laissé de commentaire.AMY S.
The website to do after hours checknout was a really bad experience. I could not find it so would end up being charged the 20 $for not doing it.CARLOS N.
Le client n'a pas laissé de commentaire.Selena R.
There were no dollys or furniture pads available for me even though I ordered them. This made my move considerably more difficult. Very disappointed.LISA B.
Le client n'a pas laissé de commentaire.Oscar R.
Le client n'a pas laissé de commentaire.CESAR M.
Great customer attention, went out of way to ensure we had what we needed.James S.
Best customer service I ever received wish he was at both locationsâ€¦. I feel he should be the uhaul standardâ€¦Derrick C.
Le client n'a pas laissé de commentaire.SEAN R.
Le client n'a pas laissé de commentaire.TAMARA S.
The service guy who assisted was absolutely wonderful and very helpful.LAWANDA D.
Le client n'a pas laissé de commentaire.Michael F.
Everybody in this location is super helpful and friendly highly recommend it to anybody who needs a truck. I really appreciate the great service received.JAIME W.
Fast, knowledgeable and curtiues serviceAVRAHAM M.
Can't think of anything because I was very happy!! Such kind/professional people.TIFFANY S.
Le client n'a pas laissé de commentaire.Fernando M.
Eric was superb in accommodating us and the trailer we likedJANM C.
Le client n'a pas laissé de commentaire.ARENTHIA B.
They are very helpful and friendly good customer serviceJudeline V.
Le client n'a pas laissé de commentaire.Travis G.
Le client n'a pas laissé de commentaire.Alejandro L.
Hire more people like Eric.JESUS N.
Le client n'a pas laissé de commentaire.Jocelyn C.
Rude intake manager. Send me a very nasty text after the drop off. Overcharged my card for fuel etcALEXANDER B.
Le client n'a pas laissé de commentaire.DANIEL A.
Le client n'a pas laissé de commentaire.JULIA P.
Le client n'a pas laissé de commentaire.CHARMAINE W.
Le client n'a pas laissé de commentaire.David M.
The gentleman does an amazing work and excellent customer serviceSalomon B.
This U-Haul location is on a main street in Hollywood and could triple business and visibility with a little effort to making the facilities presentable. Unfortunately it has the feel of old car lot or yard sale.Dia C.
Le client n'a pas laissé de commentaire.GERARD B.
Le client n'a pas laissé de commentaire.Maria M.
Eric Grice and his team is why I continue to use the Hollywood location.........!LEE G.
Le client n'a pas laissé de commentaire.Francisco C.
Le client n'a pas laissé de commentaire.LISA P.
Le client n'a pas laissé de commentaire.LETA C.
Not a thing.LEE G.
Fast efficient and easy. Great guy handling the entire process. Painless ...MARK C.
Le client n'a pas laissé de commentaire.DAWN T.
Very good service and very helpful to the things I neededWILBUR F.
Better custumer service, we were treament like criminals , the representattive of Uhual made us to be very inconftable , he made feel us like we were lying and he said we did not answered straigh question, He could not undestand we a married couple that we have phones toghether emails toghether if was not becouse we were very tight on time and had to pack for the move. I would not rent from this place. He ask me my name and I told him the reservations were under my wifes name. He replied, that I asked you a simple question and you gave me an evasive answer, I am going to ask you the question one more time listen carefully,LESLIE P.
The attendees were excellent great customer service ðŸ‘JENEFFER S.
Le client n'a pas laissé de commentaire.DANIEL P.
Super friendly, knowledgeable and helpful!!allen H.
Very good customer service eTitaina B.
It was an awesome experience!!! Both gentlemen very friendlyLetitia G.
Le client n'a pas laissé de commentaire.RENIER P.
Le client n'a pas laissé de commentaire.RAMON N.
Le client n'a pas laissé de commentaire.NIXON Z.
My email was not enter correctly. Need to follow-up with the correct email spelling before the customer leaves.PIERRE B.
Le client n'a pas laissé de commentaire.TIMOTHY O.
The guy was nice !!Yesenia G.
Excellent service and fastGONZALO G.
Le client n'a pas laissé de commentaire.GLORIA S.
Eric was extremely helpful and very easy going. I will return to same location.RAINIER N.
Le client n'a pas laissé de commentaire.Margaret D.
The owner was extremely pleasant to deal with and would definitely recommend this locationTRISHA R.
Eric is absolutely amazing! He has a great spirit! He was very helpful and informative!Kenneth F.
Outstanding, professional, and courteous, the team here is a courtesy to Uhaul.Eddie D.
Erik is a formidable, very professional worker. Funny, friendly,keep up the great work as far the best. Jorge GaviriaJORGE G.
Le client n'a pas laissé de commentaire.SHAUN H.