Le client n'a pas laissé de commentaire.
Todd Mellenberndt
Customer Reviews for Autoworks Service & Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Very friendly and helpful
Tamela WadeThey completed the required task with courtesy,
Stephen ChurchThanks 😊
BOUSSAD SAADINothing, everything went as planned!
jeff reichertCheck-out and check-in were quick and painless, thanks. The truck was older, when I got out after driving it smelled like hot oil (or maybe coolant), but it operated fine and gauges didn't indicate any problem. I swept it out after I was finished with it and was sweeping out debris besides mine - nothing big but just obvious it hadn't been done in a while. And the ramp seemed to have oily residue on it, like it needed to be pressure-washed.
Mike CombsAll personnel on both ends were great.
Miguel Cervantes3/4 tank full of gas when I picked up. Filled gas up to 3/4 tank line and returned truck with same amount of gas-3/4 of tank. However, was still charged fuel charges for 2 gallons of gas. Like, really?!?! Really???2 gallons??? If that's not what u call, petty....2 Gallons!!! SMH!!
LINDA SIRIVATHANATEICHAKULRental was very easy and staff pleasant and accommodating!!
leona mooreI've rented from many agencies over the years - most recently U-Haul, home Depot and Lowes. By far, U-Haul has the best deals locally. But I had a cross-country trip coming up and needed a box van for an 1800 mile trip, and that led me to comparing Penske, U-Haul and a few other options My experiences at Autoworks Service & Repair in Auroro, CO, were always so good, that I not only chose U-Haul, but I also chose that specific location as the ONLY choice offering what I needed at the right price. More importantly, the front desk staff has always been so helpful, that I knew getting this large scale rental from them was going to give me the peace of mind I wanted for this trip. U-Haul is a great choice, and Autoworks Service & Repair has perfect track record with me. These guys are great !
James ZarlengoI was in a rush when returning my truck so I cleaned it and got gas. then I took a picture of the odometer and gas gauge. dropped the keys inside and had them email the receipt. got the receipt later in the day and everything was exactly how they said it would be. the estimate was higher than my milage so everything was good. I would rent there again.
John LarkinStaff was friendly, prompt, and professional in handling my return.
Samuel HarringtonGreeted as soon as you came in. Nice and friendly
Jeannie DucommunThe app indicated that I could return the truck to another location which was not true, costing me an hour to go back and like 20$ in miles and gas. The truck passenger door was indicated as open as I was driving after picking it up The low tire pressure indicator was on
Ryan PatrickAlthough I did hire movers and didn't have communication with them. I ended up moving myself. So I need a refund. I attempted to call the line and no one ever answered
Savannah CordovaI rented the truck for 6 hours but in reality you only get closer to 5:00 because it takes you at least 45 minutes and assistance from two different customer service reps just to figure out the combination for the lock box with the truck key. Got my day off to a slow start but the truck was nice and worked well.
Mike LangfordI was greeted in a prompt, courteous manner. The truck was ready. Instructions were clear. It was a little difficult to see the sign, but the U-Hauls in the parking lot helped. :)
Wendy MurphyThe guys here are AWESOME to work with. We rented 3 trucks in 2 weeks… every one was no hassle, very quick, couldn't be easier to deal with! This is the BEST place to rent from… Hands down! Great job guys!!!
Ken SchummIt was such a quick, easy and pleasant experience!
Alison MerrittExplain and show all fees up front. Was quoted $60 online and had to pay $125 and I used the uhaul for 3 hours. Uhaul shifter super poorly and alignment was severely off.
Zachery SchmitzI dropped off after hours and called the next day. They checked it in and were very good.
Pamela RichardJustin and Johnny are great! Awesome staffs too. Everyone is always ready to help. Always offering big smiles! They have the best customer service auto repair and Uhaul service wise.
JONAS LAGUNDAYGreat rental experience! Called, checked availability of truck, completed rental and on my way to the move in about 10 min. Friendly, knowledgeable staff. Simple rental/drop off process. Upfront pricing and explanation of applicable charges.
Simon KilWrong key was placed in lockbox assigned to me. Spent 40 minutes on the phone going through every lockbox until we found the correct key.
Andrew JezekThe staff were helpful and polite.
Victoria MorenoNo improvement suggestions from me. I love this location because it wasn't crowded. I love the fact that I was able to go in, pickup my rental truck and go. This was one of the easiest, pleasant and efficient u-haul rental transactions, I've every experienced.
Tonya ThompsonAs always Uhall is a great option and convenient for moving!
SULEIMAN SULTANIVery friendly and helpful staff!
daniel latherSuperb place and procress
Ryan BoecknerGreat customer service! Truck was clean and available as promised. Will recommend and use this location every time.
Terri WilsonCalled the day before as a reminder and to verify time and location. Was very friendly and helpful
kyler schmiedDash light indicated oil change was due. Tires were heavily warn. Otherwise great vehicle.
Stephen HanleyEveryone was friendly and professional. There was confusion on my bill and reservation, but the staff quickly resolved it.
Brandon MuncyWe were missing the equipment add one for moving mats and a dolly. The truck clearance did not fit what we were loading so had to return immediately. We were loading in a hot tub to move that should have had ~5" of clearance, but ended up being about 5" too short so we did not even use the rental.
Ian HutchinsThis location sent out a u-haul that needed service before it ever left Denver. The radiator hose that should have been one piece was cobbled together in four pieces. It was leaking after the trailer was loaded. Could not find a part and the tech could only add additional clamps. Had to add radiator fluid at every gas stop. Truck finally quit running after we unloaded it.
scott almondThe front desk staff at this location is highly professional, putting in the extra effort to match me with exactly the rental I needed. This is second time recently that I have rented from U-Haul. Soon I will come back agains to rent a cube van and 4 wheel car transport for an 1800 mile trip. It was this experience that both won my daily rentals away from Home Depot, and that convinced me that U-Haul was the best value. Your staff at this location made the difference. .
James ZarlengoDid not feel safe there, turned out to be a sketchy place.
Jennifer JezekFolks working the counter were incredibly rude. Location did not have furniture pads or a utility dolly like requested. Did not let us know prior to arriving and we were counting on both for our movers. We were forced to another location that was incredible clean and the service we received there was outstanding. Will never rent from this location again.
GEOFFREY CRITZERI go there even though it isn't the closest uhaul to me. I do it because of the staff. They are great.
KELLY JOHNSONBest experience I have had renting a vehicle. Can't believe how fast I was in and out.
ELI NABORSVery easy process!
Robert KingI have to say Johnny and Justin, took good care of me, they made sure the truck was clean, they also went above and beyond to make sure I had an appliance dolly to use. So yes I will continue to use the Auto work location again, and I will refer my friends and family to them as well..Tia.
Ketha SimsEasy process, friendly and helpful staff, good prices
STACY CARROLEverything went well with the rental. At first I requested a larger truck and at the last minute I was given a call that the truck I requested wasn't available. So that put a slight burden on my plans. Thank God all my stuff was able to fit in the truck that was provided. I got to my Destination with no problems. Thanks
edin pasillasWas not throughly given instructions, felt very rushed when checking in. When returning the truck we filled up gas tank back to its fill line when we got it and still were charged the $20 gas fee. It's only $20 but after filling up the tank and being charged that, isn't appreciated. Have rented from U-Haul in the past and this is the first site that I've had an issue with renting through this company.
Rachelle Herrera MontoyaGreat customer service, very pleasant to work with. Explained everything well. Highly recommend
Jade LeypoldIt was great
Bill Baumann