Customer Reviews for Aylmer Gas & Convenience
(U-Haul Neighborhood Dealer)

22 évaluations

567 John St N   Aylmer, ON N5H2B6

(519) 773-2053

Heures

  • Mon–Sat
    De 7 h am à 9 h pm
  • Dimanche
    De 8 h am à 8 h pm

Services dans cet établissement :

Pour nous contacter

(519) 773-2053

567 John St N
Aylmer, ON N5H2B6

Services dans cet établissement :

Heures

  • Mon–Sat
    De 7 h am à 9 h pm
  • Dimanche
    De 8 h am à 8 h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Fantastic customer care.

JACOB D. 
Évaluation :
5

Friendly service, everything was very easy

Rodney K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deb B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deb B. 
Évaluation :
3

First of all this was not my original pick up location I was never intending to be in this location I was only there because the original police could not supply me with the vehicle I needed on the day I needed it even though I booked it one month in advance. When I got to this location to pick up the vehicle the employee at the location did not know how to complete the process so that I could leave with the vehicle. This was not her fault. In fact she was really amazing and easy to deal with she just didn't know the process so I ended up staying in that location for about 30 minutes which I believe is an unreasonable amount of time. I had to speak with the manager of the location myself on the other employees phone in order to move things along so I could get on my way. So in short the person I dealt with was great but the situation was not.

will M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

michelle H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angelina T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy F. 
Évaluation :
5

The guy made it very easy for us the best place that I've ever rented something

WILHELM U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P. 
Évaluation :
5

Excellent customer service

Guy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUZANNE P. 
Évaluation :
4

My service at the pickup location was great. However, I was not impressed with how the procedures for Uhaul have changed. Previously I had booked Uhauls at a specific location and time and the truck has been there. The website used to not let you book a truck at a location and specific time if the truck wouldn't be available. This time, changes to the procedures were apparently made where preferences are chosen by no guarantee is made. There needs to be some way to make sure trucks are available where the person books it, even for one-way bookings. This change allowed for no suitable truck being available in my pick-up city, so an additional almost 40 minutes (both ways) was required by my own vehicle, plus an extra almost 20 minutes to the Uhaul drive. This is not a reflection of the service I had at either the pickup or drop-off location (which was great), this is for Uhaul in general.

Christina P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Doug L. 
Évaluation :
3

My feedback is for the uhaul company as a whole. They changed the size of my van last minute to one size smaller the day before when we had it booked for 3 weeks. Then they made us pick it up in another county, and 3rd they didn't even have our extension booked when we picked it up. Making us give a review on the locations and not uhaul as a whole is a poor way to put the onus on the pickup and drop off locations when the system has flaws

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David K. 
Évaluation :
3

I was originally quoted an amount just over $400 plus tax and insurance. We were unable to get reservations for our preferred return ferry time and our returns delayed by about 3 days. When I advised the lending location, I was directed to another rental site. When I checked in, my price almost doubled. This was for the new longer rental period which I paid for. After returning the trailer to the revised location given to me. I was charged an additional $180+ for undisclosed reasons! I will do whatever I can to avoid using Uhaul again!!!!

Douglas Y. 
Évaluation :
5

good service

Dave P. 
Évaluation :
1

Picked up the truck with 3/8 th of a tank of gas, dropped it off with 3/8 th of a tank of gas, then get a bill for over $75 dollars. Had to call Uhaul, on the phone for an hour, to remove the dolly charge and fuel charge. BAD EXPERIENCE.

LAWRENCE B. 
Évaluation :
2

It was a little bit unorganized. The internet was down so maybe if that wasn't the case things would have gone more smoothly, I'm not sure.

JESSANAGRACE M. 
Évaluation :
1

System was down when I went to return my vehicle, then I was charged an extra day charge when I returned the vehicle 9days early before my allotted time was to expire

Bradley P. 
Évaluation :
5

The poor staff at this location had very poor training and had no clue how to do anything properly as the had no training from uhaul about how to rent or return the equipment I rented. Looks really bad on uhaul in that manner..... great staff at this aylmer location and feel very sorry for them

JOHNANTHONY WILL M. 
Non les évaluations ont été soumises pour cet établissement.

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