Évaluations des clients BP Pointer Ridge & JK Auto Repair

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de BP Pointer Ridge & JK Auto Repair

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tony S. le

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No improvement needed the service was a 110% EXCELLENT

nickolas A. le

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The shop owner knew the equipment, and knew the business. He got me in and out quickly.

Lincoln M. le

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Le client n'a pas laissé de commentaire.

Lynette W. le

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We reserved the truck at one location but our reservation was moved to the BP. The area were the Uhaul desk was located was small and dirty. There was one man working the desk and he was trying to wait on 2 people in the location and 1 on the phone. We were in there for more than 30 minutes. We reserved the truck for 6 hours but that was changed to 5 hours and we were charged 2 days rental on the truck and dollies.

alicia S. le

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The owner of this location was very friendly and personable.

Christopher S. le

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Le client n'a pas laissé de commentaire.

mAUREEN D. le

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Excellent service. Very professional.

JaJa H. le

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Great customer service! Appreciated!

German R. le

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Khazal was extremely helpful and efficient, throughout the truck rental process! He made it very easy for me, to pick up and drop back, the rental vehicle. I would definitely recommend Khazal and U-Haul to my friends and family...

Donald C. le

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Le client n'a pas laissé de commentaire.

Patricia H. le

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A very young man was a the drop off and didn’t really know what to do. I had to ask him to write the information down, so they would have a record of the drop off. Didn’t ask to see any paper work, just said park the trailer on back.

Cheryl J. le

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Le client n'a pas laissé de commentaire.

Carl R. le

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Staff was not trained and did not know how to use the computer system. Uhaul's notification system was very misleading. We received a very late confirmation, after midnight, that our pickup location was updated, when in fact it hadn't. When we showed up at the location that was confirmed after midnight, they did not have our truck. We to rush back to our original location to pick up the truck.

Engin T. le

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Great guy, easy to miss shop/gas station on a busy highway, busy location for sure.

Chris Z. le

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Le client n'a pas laissé de commentaire.

Rebekeh T. le

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The individuals who provided us with the truck were personable and helpful. Very kind and professional. If we need to rents truck again we will come back to this location. We originally went to the other Bowie Location at the corner of Crain highway and Annapolis road/197 and they said they were open at 8, but no one was there and we waited until 8:35. This was terribly unprofessional and caused us to run behind that day. Fortunately we were lucky to find the other location and had success!

Gregory M. le

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Would recommend with caveats. To get to the equipment, i had to thread my way down an ally (in reverse) and through parked cars and carefully extricate with truck and trailer. When I returned the trailer, they expected me to put it back through that maze and I told them I would let them do that.

paul L. le

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Le client n'a pas laissé de commentaire.

Marcia M. le

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Le client n'a pas laissé de commentaire.

Virginia S. le

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have the uhaul at the preferred pick up location, instead of me driving 20 minutes out of my way. The preferred location, was across the street.

Carlos H. le

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Le client n'a pas laissé de commentaire.

Terri S. le

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Very good customer service. Convenient location.

Helen C. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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Le client n'a pas laissé de commentaire.

ROBERT B. le

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Tried to charge me 200 extra dollars because mileage wasn't correct when I did the 24/7 service.

Lorene J. le

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Great customer service

MAURICE W. le

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Le client n'a pas laissé de commentaire.

Ryan S. le

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They couldn't print me a receipt.. it could have been better in that regard.. however it was a gas station .. my drop off experience was great.

Sandy G. le

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The guy was very helpful, he did a great job. he was fast and it look so easy to drop off the truck.

Viki J. le

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Le client n'a pas laissé de commentaire.

Jenna P. le

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The person/manager was not available when I dropped off the uhaul. The store clerk wrote down my name and number on a sticky note. I received an electronic receipt with no phone call that I now have questions about the charges. If the person was available at the time I could have asked the questions in person. I do not appreciate being charged extra fees without an in person explanation at the time. I will never use this location again and will tell my friends not to use it. Very Poor business ethics.

angela B. le

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1)First location contacted was very rude and condescending to me on the phone. I put in a complaint but never got a call back. 2) No U-Haul rep at location I went to. Didn't know how to disembark vehicle. 3) Location was very dirty both inside and out. 4) Didn't give me credit on furniture pads not opened or used as I was told would happen.