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BRIAN C.
Customer Reviews for Babhazara Grocery Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Always a smooth transaction when we come here. This is the only place we rent uhauls from in Stuart now :)
Heather H.Busy location Nice owner
Sandra C.Friendly professional service...
William M.I was charged $8 for insurance that I didn't ask for
Thomas K.Orlando was very friendly and customer service was quick and excellent.
mike R.U-haul sent me to Reyes Auto in Stuart FL for drop off. It was boarded up and no longer in business. U-haul needs to not waste their customer's time like this.
TODD S.This was a different location then originally specified on contract. Place o contract would not take the trailer and we had to drive an hour out of our way to turn it in. Thankfully this place took it. Kudos to that guy
JOHN N.Everything was perfect!
George F.Things was very good ðŸ‘
NED G.They were nice and knowledgeable
GABRIEL S.What a excellent experience! I was helped quickly and professionally, no hassles !!!! I will use again and tell my friends! Je les recommande fortement.
ROGER C.Bob was so friendly when I was first led to the wrong drop off location. He was so helpful and patient as I was driving a truck and auto-transport all by myself. If I ever need to rent another UHaul I will make sure to go to him at this location!
Sydney P.Had a great experience this time
Linda O.No improvement needed. My second rental from them in the same week. Best customer service of any u-haul location of the many I have used. Orlando goes outbof his way to make this ax expedited rental.
MARK L.Orlando was great. I was unable to make an appointment and he managed to allow me to rent a truck. Quick, easy, and friendly. I would recommend this site as the trucks are well maintained and Orlando has exceptional customer service.
BRIAN H.I have rented from these guys 3 times now. The father and son are very friendly and helpful! I will be using them again and I highly recommend them to anyone.
FRANCIS C.Orlando was extremely helpful. I was in and out very quickly. Highly recommend thisblocation!
MARK L.No need anything service is wonderful
HECTOR V.Very friendly staff.
Emmanuel J.GREAT EXPERINCE BABHAZARA WAS GREAT. HE HELPED ME OUT WITH A PROBLEM THAT WAS MY FAULT. :) :)
DAVID G.Very easy check in And return
DAVID D.Excellent place
MAGDALENA S.Very efficient system and great people.
George D.The owner was friendly and easy to work with. Fast and easy. I would go there anytime
MERRITT R.As always, excellent service!
ROBERT O.Returned trailer Saturday a day before and they never checked in in. Had taken contract in to store and was told I would get an email within 15 minutes. I guess they forgot.
David C.When I picked up my U-Haul van the back of the unit was dirty and full of dog hair. I was moving my own furniture so I had to clean it out before using the van. I was under the assumption that all vans are cleaned and ready to go… but this was not the case. I requested a price adjustment as there is a $25 dollar fee if you bring back your van dirty (and I know had I brought it back dirty they would have charged me!) but they would not do anything. The customer service agent was very defensive and basically said it was my problem. Extremely poor customer service. I've rented here twice in the past month but I will not be returning for another visit. Next time I will try somewhere else.
KATIE S.I made guaranteed reservations for a 15ft truck. I arrived at the location the computer was sown and the staff was very non chalant about assisting me. I contacted customer service ( 1 hour 40mins call) who proceeds to tell me I have to drive 48 mins to pick up a 10 ft truck. (I'm 4 hours behind schedule) I get there the truck has it been cleaned or sanitized nor was the $50 guaranteed apiece to the rental as stated by the representative. I begin to load the truck and there's no ramp on the 10ft. This made it nearly impossible to complete the task in the allotted time to make my move in slot for the condo. The truck was too small. I had to hire others movers to assist. This was the most unpleasant and expensive experience EVER.
Michelle A.I was over charged on mileage. The mobile app is the worst. I was not happy with the experience. I was charged for 49 miles when I only went 30 miles. The app is terrible. I ended up having to use the customer service. They were nice but I was ripped off woth mileage.
Amanda D.UHaul did great as usual
JONATHAN B.quick, easy, great
GLENN W.Mobile App was hard to work, trouble taking picture at both locations
STEPHEN S.They were Very nice crew-very helpful
Mark K.People so rude at the location, they don't show any identification and when I ask for a name he responde Donal Trump ! Y ask for picture id and he was so rude. I was not happy at that location! I feel like a garbage with that guy on that location! He try to take my truck, he handle my personal belongings and give it to me without permission! And at the end I ask him to live because his attitude !!!! Please do something with this kind of people! I returned the truck on Sunday doing everything in the app and he was rushing me to finish fast without pictures !
Kristoffer J.Great customer service at this place, thank you!
MARIA N.The place is under construction and under staffed.
Michael B.I've rented here many times the last few years to carry photo equipment and props on jobs. Its kind of an unkept, even dirty place but I never let that be an issue. That were always decent enough but do sometimes try and pull one over on you with extra charges or double-booking, etc. I buy the insurance coverage and figure thats enough. Still, I went there. Things have recently become worse. That try and get extra fees on every rental. They add on "cleaning fees" when not necessary. They point to existing scratches etc and expect you to pay. I've let it go before, not anymore. Today was my last rental with Babhazara. Beware of this place. Find another option.
EMILY T.This location is wonderful and we wont use anyone else. They are great!!
STEPHEN W.I was extremely dissatisfied with this rental. I have used this location multiple times a year for the past 5 years and have always been very happy. The truck did not start twice during my rental period. We called the uhaul service number multiple times and no one answered. We also tried calling the rental location multiple times and no one answered. I had to pay for a private company to jump start it twice. The contacts on the battery were all corroded, and they needed to be cleaned off to make a connection. When I returned the uhaul and asked for a discount or compensation, at the very least to not fill up the tank (since this is a gas station, I thought that was an easy compromise) the Uhaul rental agent was rude and refused to assist me in any way and did not even apologize for inferior product that I was rented. Just told me to take it up with Uhaul, I feel as a Uhaul authorized agent he should have been more helpful and at the very least pleasant. I have been a consistently good customer and I am very unhappy with the way I was treated and the inferior product I was rented
MELISSA D.Owner is rude and a thief . Trying to charge me for 3 days when I only had it for 2. Hard to talk to. Extremely obnoxious. Worst experience ever
PATRICK Z.The app is terrible, had to close it open it back up multiple times. When I was returning the truck. It would not accept my odometer picture so I had to go inside and have the guy take care of it. Probably wasted 30 minutes today, messing with the app.
PHILLIP M.This place was complete garbage. I reserved a truck last week for 12.04.21. I get there to pick up and I'm told that nothing is availablr
Tebowldon M.Tenant did not want to check trailer returned
robert M.Excellent service the people are beautiful
VALERIO L.The staff at this location is awesome. However, we told them last time we rented this exact trailer that the ramp was broken when we received it. This time we rented the trailer and the ramp was still broken and now the jack was broken as well. We had to use a car jack to lift it on and off our car with the load on it. There was no offer to compensate our struggles. I love the staff there but I will likely consider not renting there again.
NEARRA B.Orlando was a pleasure to work with.
WILLIAM H.It would be nice if the location your supposed to pick up your equipment would actually be open during regular business hours.
ALEXANDER D.Orlando is awesome! He's super friendly and accommodating!
SANDY P.I was only supposed to be charged for one day and was charged for two days.
justin N.See PU location comments about prices. At the least the late fees should be refunded. $59 for 1 1/2 days is too much on top of a $150 increase in rental fee over last year 30 % increase is uncalled for for the exact same piece of equipment. I want an explantion why the cost went up over $230 in one year.
Charles B.The experience was very professional.
noel R.had truck 1544 and halfway to Ft Lauderdale the check engine light came on. Then in the message center on the way back the little wrench appeared, the transmission started to slip and took me twice as long to get home because I couldn't go faster then 40 mph which made me late to return. when I told dealer he asked if I called roadside asst, I told him no but still believe I should not be charged for the second day! Got charged for it anyway. Last time I rented from this location I returned a trailer 45 mins late still got charged for another full day.
RAYMOND C.This is my second time renting from this location - great service.
STEVEN P.Babhazara Grocery Inc gave me a UHaul experience clearly above any expectation which I had. On a scale of 1 to 10, I give him a 20 Stars ! !
Glenn K.Everything went very well
DONALD E.Orlando & Bob treat me right
JAMES D.Great and easy
THOMAS P.