Évaluations des clients Backyard Outfitters

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Backyard Outfitters

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Adam S. le

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The truck we rented was in poor condition. The front windshield was literally held on with 4 long pieces of masking tape. The manager didn't have them marked but assured us it would not be our responsibility. I had to have him come outside and mark them with little round stickers. The tape actually was in the driver's view of the road. The only option the manager gave us was to take a smaller truck than what we needed. We called U-Haul corporate to complain and were told they would send somebody out to fix the window. I replied I don't have that kind of time to wait around. We should have been given a safer truck in the first place.

Mitchell R. le

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paid in cash and was told I would receive my deposit back in cash. The return site was credit card only site so I did not get my deposit back as promised when the trailer was returned.

Lauren S. le

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Le client n'a pas laissé de commentaire.

Michelle N. le

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Le client n'a pas laissé de commentaire.

Cierra S. le

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I reserved the trailer soon enough that size I requested should have been available. The "upgrade" was too much and we struggled the whole move.

Rhonda B. le

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All was great

Kevin B. le

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Even though the store is not that big they are extremely accommodating and will do anything that they can to please the customer

Tina S. le

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Everything was good as for as the ride of the U-Haul truck and the gas economy on it was great! The only thing that needed to be fixed and wish the location would have fixed before renting out was, the windshield on the driver side has tape to hold in place the molding around it. Once it came loose and you could hear the wind coming through the crack! We had to buy gorilla tape to tape it down in a more secured way just to continue our trip for two days. The location was aware of the windshield and should not have rented it out until the proper measures were taken to fix the seal around the windshield properly!!!

Keith C. le

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Help this young lady out with an AC in her office!!

Kevin B. le

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Le client n'a pas laissé de commentaire.

Angela O. le

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Great customer service and very helpful.

Teddy B. le

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Le client n'a pas laissé de commentaire.

Hank E. le

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Slow service

Eric N. le

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Le client n'a pas laissé de commentaire.

Joey C. le

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Le client n'a pas laissé de commentaire.