Great rental site! Thanks for your help. Rented on a Sunday for a few hours to pick up lumber.brenner J.
Customer Reviews for Bagel House Smoke Shop
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Everything was good no complaintsGeorge H.
Location was not the issue, U-Haul has a failing system. My rental was moved, then canceled all without my doing. Then had to get a much larger truck 2 hours later and had to pay movers instead of the help I had on hand for 2 hours instead of 4 because of the flawed system. I called the day before just for a representative to tell me it's secure and ready to go when it was in fact not, additionally I sat in a lot on hold for an hour and fifteen minutes before ultimately being disconnected. Disgusted with with U-Haul.James F.
Great experience. No issues and the people were friendlySheridah S.
Excellent customer serviceAnthony G.
Le client n'a pas laissé de commentaire.Alexis D.
Le client n'a pas laissé de commentaire.Timothy S.
The experience picking up via the app was not working all the way for me. Luckily the customer service at the bagel shop pick up location was amazing. Jay was so nice and helpful. The drop off was even easier. This was by far the smoothest uhaul experience I have ever had. And if you get a chance try their bagels they are amazing!!!Amanda D.
I should've tried the bagels! They looked delicious!! Pick up and drop off of the truck was quick and so easy! Two thumbs up!Christopher S.
Le client n'a pas laissé de commentaire.carver T.
Overall great experience.Andrew L.
Very easy to access via the mobile device. Super convenient to hop right on to Rt 73 or even Rt 295. The shop manager was very friendly and helpful too.Adrienne D.
Le client n'a pas laissé de commentaire.Theresa G.
Le client n'a pas laissé de commentaire.anderson R.
The U-Haul app is terrible. I had to use a friends phone to complete the pickup. The process for verifying and getting approved at pickup is cumbersome, not clear, redundant, and should be not needed for repeat users.Jonathan N.
Ease of pickup and return is innovative. Thank youdothard V.
Le client n'a pas laissé de commentaire.Nicole D.
Le client n'a pas laissé de commentaire.ABU HENA S.
Le client n'a pas laissé de commentaire.Jaime P.
Staff was friendly and quickPatrick M.
Le client n'a pas laissé de commentaire.NESTOR H.
Had a great wxperienceDIANE G.
Le client n'a pas laissé de commentaire.HARISHCHA P.
Le client n'a pas laissé de commentaire.DAVID D.
When I went to pickup my Uhaul in Philly at 6pm and signed in on the app I was given many errors. It said please return to store 12/19/21 at 9am and I was at the store 12/19/21 at 6pm so your app clearly has issues that need to be fixed. It cost me an additional $50 Uber to my hotel and then another $15 Uber in the morning to go to the closest Uhaul location with a truck available.HUNTER R.
There was no where to comment but the back door had issues closingDAN Z.
Le client n'a pas laissé de commentaire.Joseph P.
Le client n'a pas laissé de commentaire.paula M.
Le client n'a pas laissé de commentaire.ABNER G.
What a friendly guy......he deserves to be very successfulAvrohom L.
Le client n'a pas laissé de commentaire.Jessmarie R.
The reservation and pick-up were easy and the price reasonable. The location was also perfect for the move we needed to do.JAMES S.
Free sandwiches, 😆Barry H.
Then young woman who took care of me was very pleasant and efficient. I've used Uhaul at this location several times and will continue to do so. The staff is awesome!ELENA F.
They overcharged me 118 dollarsJoseph P.
Not a fan of the bait and switch. Book at one location, near my home then I was sent miles away Also, the pick up process was way too long after doing the online registrationSTEVEN D.
Le client n'a pas laissé de commentaire.NICHOLAS C.
Nothing the service was AAPlusShawn R.
fast easy friendly serviceDAVID B.
Le client n'a pas laissé de commentaire.RAVEN W.
Le client n'a pas laissé de commentaire.Benjamin G.
Good serviceGENEVISED C.
The person is very friendly and takes the stress out of the whole process!TONYA H.
Prath was terrific! Helped me navigate problems using the app and general advise. Very pleased!Robert H.
Le client n'a pas laissé de commentaire.Clifford R.
Excellent service.FANNY Y.
Le client n'a pas laissé de commentaire.Peter M.
Le client n'a pas laissé de commentaire.JOSHUA W.
Le client n'a pas laissé de commentaire.EARLTON D.
Uncomfortable renting a Uhaul vehicle from the back of a convenience store. This is a side business for this location, not a dedicated Uhaul service. Therefore, the service and dedication normally received from traditional Uhaul locations was not evident at this locationDiane T.
Another customer had parked their car, adjacent to a van on the left side of the store. There was almost NO ROOM to get through to repark my 15 foot truck where I had found it, on the side nearest the gas station. I was two inches away from scraping the side of the truck. I also drove the van for less than 20 miles but had to put in over three gallons worth to top off the truck. The person before me did not fill it.LAWRENCE A.
Absolutely wonderful people, super helpful getting exactly what I neededDANIELLE S.
Location staff very friendly and helpful. Location is spotless clean.Taylor A.
Nice people at this locationDaijah T.
Le client n'a pas laissé de commentaire.Katina D.
Le client n'a pas laissé de commentaire.TRACY G.
Great experience, easy to work with and friendly staff and the vehicle was spotless.Jonathan M.
No complaints. It was quick and easy to pick up the truck. Friendly clerk.MICHELLE E.
The truck needed work. The steering wheel was out of alignment, tires are wearing unevenly, and other noises that didn't sound confidence inspiring.Benjamin S.
Le client n'a pas laissé de commentaire.Ronald S.
Le client n'a pas laissé de commentaire.Jeffrey E.
Best UHaul experience I've had. Un service à la clientèle de qualité. Getting the truck and returning it was easy and, unlike other locations I've used in the past, the truck was actually there at the time I reserved it for. If I have another move in the area, I will use this location again.Brandon W.
Le client n'a pas laissé de commentaire.Sonya D.
Le client n'a pas laissé de commentaire.Mehdi A.
Trucks smelled, drove like crap, and mirrors were broken also a long delay jus to get my truck when reservations were for 430 didn't leave the store till 550.CARLOS D.
I rented a 15ft truck, whenever I slowed at 40mph the truck seemed as if the brakes were slammed down hard very scary. IT SHOULD BE LOOKED AT.LUIGI D.
Le client n'a pas laissé de commentaire.RICHARD K.
Le client n'a pas laissé de commentaire.SHANELLE W.
Le client n'a pas laissé de commentaire.JANUARIO V.
Le client n'a pas laissé de commentaire.DAVID K.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.ROBERT P.
Le client n'a pas laissé de commentaire.TAYLORSYMONE I.
Good store, staff was helpful and efficient.BERNARD D.
Le client n'a pas laissé de commentaire.james H.
Le client n'a pas laissé de commentaire.DAVIDNEHEMIAH S.
Awesome people.. Extremely friendly and helpful... def would recommend and will.. nice store too they had everything...treated my boys to a boast slushie for helping... it's a South jersey river town thing.. awesomeSTEVEN P.
Le client n'a pas laissé de commentaire.BRADLEY M.
Great customer service and very friendlySUVAS P.
Le client n'a pas laissé de commentaire.COLTEN A.
I registered for a mobile pick-up at 7:30 AM. However, when I went to check-in I was alerted I had registered for a store pick-up and had to wait until 9 AM. I checked-out over 12 hours ago and still have not received a receipt via e-mail (as per the check-out one would be e-mailed to me â€˜shortly').Meghan C.
Quick and efficient service! Very friendly. Made a stressful situation a little easier!Tonya L.
top notch service. in and out quicklyIgor K.
Le client n'a pas laissé de commentaire.hertensteiner B.
I have rented U-Haul several times and this location has been the best one so far!! Thank you!Sebastian R.
Truck was old Steering was out of alignment and shakes when braking Tired of picking up a u-haul from a gas station or convenience store, invest in U Haul branded locations.ADAM U.
Le client n'a pas laissé de commentaire.Shawn H.
Nice convenient location. Counter reps got us in and out quickly with no issues. Equipment clean and well maintained.MICHAEL C.
Le client n'a pas laissé de commentaire.Kyle T.
Le client n'a pas laissé de commentaire.Keith M.
All goodJorge R.
Le client n'a pas laissé de commentaire.kesang D.
Le client n'a pas laissé de commentaire.THOMAS H.
The parking lot is to small and the truck was full of snow it took my s lot of work to clean it off to be able to drive it drive it safely,but the people were very nice st the convient store I picked it up up atBrian L.
Le client n'a pas laissé de commentaire.Marieliza C.
Good customer serviceabraham J.
The parking lot was full of ice It took 15 mins to get the truck out Of the lot Other than that everything went wellRICHARD G.
Not sure why they created a separate order while I had already reserved the same truck online.YOGESH K.
With Corvid19 we expected the truck to be wiped down but there was finger and hand prints on the dashboard and window. Wipe down the inside of the truck after each use. I wont rent from there again. it was not comfortable. Person did not walk us to the truck at all and it was located behind the building. they should at least go to the truck check the mileage and gas and drive it to the side of the building like it shows on the website pictures. We had to take a picture of the gas and mileage to show them.THOMAS B.