Le client n'a pas laissé de commentaire.Penny S.
Customer Reviews for Bahama Drama
(U-Haul Neighborhood Dealer)
Pour nous contacter
Clanton, AL 35045
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 1h pm à 6h pm
- Mar - ven : 8h am à 6h pm
- Sam : 9h am à 2h pm
- Dim : 8h am à 12h pm
Heures d'ouverture spéciales
- 8/21/2022: Fermé
- 9/5/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Michael M.
Clean the inside of the truck from time to time. Served the purpose and store hours weee very convenient.Parrish A.
Le client n'a pas laissé de commentaire.Johnathon S.
Le client n'a pas laissé de commentaire.David Earl P.
Le client n'a pas laissé de commentaire.Kristi H.
The truck was clean & Alice was AMAZING and great customer service. Thank you !!shamar D.
Does not do deposit return in cash. Not good unless informed ahead of time.Earnest S.
fix the equipment!Margaret M.
Le client n'a pas laissé de commentaire.Diane K.
Someone is using my email (firstname.lastname@example.org) and phone number (7192003432) on their rentals. Please contact me as I want my info blocked in your system.Kaleb B.
The gas poured out of the gas cap the entire day. We smelled gas but because the place we went to was an automotive garage we kept chalking it up to that, because outside when we got back no smell. It was not brought to our attention til we were headed back with last load and another driver alerted us to gas pouring out. Then the truck was dirty, I could not Check in through app because she had not checked in truck, it was so disgustingand gross inside becauseit had not been cleaned, she said the oil light is on becauseit needed a filter to ignore it, and then when we returned it early this morning we had the cops called on us as we were heading home my 19 yr old son was driving us, because she suspected us stealing catalytic converters. She has cameras in the building we even pulled up close so she could see us before I parked where she told me to. This was a complete nightmare.Jennifer D.
everything was great.customer service outstanding.Michael L.
Le client n'a pas laissé de commentaire.Kay S.
Need e main showings dropLEONARD E.
Le client n'a pas laissé de commentaire.Lucy E.
You guys are awesome!Dawn M.
We dropped off on a Sunday evening. The process was super easyKimberly L.
Le client n'a pas laissé de commentaire.Michael C.
The Truck was about to fall apart. Sounds Terrible, plus needed a oil change! It was very uncomfortable not a good ride . I have suffered with my back since I got it.Lisa S.
The problem i had was not with location, my problem was ONLINE. I rented for May 21. I got a confirmation. I call UHAUL on the 800 number and the lady says my confirmation is for June 4. No ma'am! My email confirms May 21! She said I could drive to another CITY to get a dolly. I told the lady no, cancel it. I just drove 2,5 hours and wasted a 5 hour round trip. I call again and a second lady tells me that there are TWO dollys available at the pickup location I originally chose. So she gets on the phone and lines everything up with the location manager. I go and at the location everything is perfect. I spent 1 hour, wasted on the phone back and forth with uhaul. I dont need a discount but there was NOTHING offered by uhaul for the mistake. I manage a warehouse for a large business. If I screwed something up then I have to make it right at any cost. I still don't have an answer as to how I confirmed May 21st and it got changed in your system to 2 weeks later. How could the second lady tell me there were 2 dollys available yet the first lady told me I would have to drive to another city? How did lady 1 not see the error in the system yet lady 2 saw the confirmation should have been May 21 not June 4? I cant understand the disparity between 2 of your reps. I would have had to drive another 45 minutes to another city had I agreed to what rep 1 told me. You guys almost fouled up my entire weekend.Ryan Q.
At the Clanton location, I was impformed that I needed to check the truck there and rent again (additional 2-day rental) to go along with the auto transport. So basically, this cost an extra truck rental that I wans't expecting.Steve B.
Le client n'a pas laissé de commentaire.jerome W.
Le client n'a pas laissé de commentaire.Kerry G.
Le client n'a pas laissé de commentaire.Henry R.
Le client n'a pas laissé de commentaire.Marquesha B.
Le client n'a pas laissé de commentaire.Josh E.
Le client n'a pas laissé de commentaire.Jeremy P.
Le client n'a pas laissé de commentaire.James W.
Give me back all of my money including what I paid to rent the uhaul trailer withBernard B.
Le client n'a pas laissé de commentaire.Sandra S.
Le client n'a pas laissé de commentaire.Jeremy D.
Le client n'a pas laissé de commentaire.ERNEST S.
Mrs Alice goes above and beyond her duty at this location very professional and friendly makes it a breeze to rent a U-Haul truck or trailer!Christopher J.
The brakes were a little bit wobbly. And the transmission needs maintenance.Jack W.
Uhaul can update their sites so customers are not running every which way hunting a site then y'all charge the customer whom has to also pay for gas for all that running and y'all. Charge for the extra miles.Vicki G.
Everything was fantastic and the ladies were very nice and polite. Uhaul box truck was in great running condition and clean.Jonathan B.
Someone monitoring the drop off for trailers, not tanning.THERESA Z.
Le client n'a pas laissé de commentaire.Marvin R.
I'm sitting at the location and the operator is more than 30 minutes late and it appears my truck is double booked due to the line of people waiting on it.NICK O.
Le client n'a pas laissé de commentaire.Melvin M.
Don't make them run around looking for another truck. It took up time I was to be loading upJohn D.
This location was great. Wish they had cargo vans, though. We went HERE because our other reservation in Pelham, AL was totally botched up. THIS LOCATION saved the day.Carol E.
U-Haul customer service is not responding to my concerns over them overcharging me for mileage, along with some other concerns. What a terrible way to run a company.Westly M.
Le client n'a pas laissé de commentaire.Zackary J.
Le client n'a pas laissé de commentaire.Randy S.
Le client n'a pas laissé de commentaire.Steven B.
Le client n'a pas laissé de commentaire.Conner B.
Very sweet and helpful.George D.
Lady was very courteous and helpful. Very sweet lady.George D.
Le client n'a pas laissé de commentaire.Robin C.
Le client n'a pas laissé de commentaire.Ryan S.
Le client n'a pas laissé de commentaire.Latoya R.
Le client n'a pas laissé de commentaire.Karissa W.
Great friendly staffwillie W.
The trucks door seals were laying on the passenger seat. Water came thru the door when I drove thru a showerJanet T.
Le client n'a pas laissé de commentaire.John L.
The truck has not been cleaned since it was purchased, obviously, and there were cigarette ashes all over the inside of the vehicle. It looked like someone used the handle area in the door as an ashtray. Someone's spit rag was still in the cupholder. The entire vehicle stunk.Helen T.
Le client n'a pas laissé de commentaire.roy B.
Le client n'a pas laissé de commentaire.Tiffany L.
Although this location was very nice I don't think I'll ever use U-Haul again. You originally made a reservation at a different location and then it was canceled last minute I had to rearrange everything. Their original location told me I needed a Car transport not a tow dolly I made the reservation at that location and I made arrangements to pick up the car lift after I loaded the truck up when we arrive to pick it up on our way out of town they did not have one. The woman who runs the place was super helpful and tried to find us accommodations but I ended up having to drive my own vehicle from Alabama to New York.Katerina F.
Nothing,just keep having employees like the young lady that help me she went above and beyond to assist me and thank God for her. Y'all made my life and my sisters life much easier when we were able to rent the last dolly.Calvin L.
Le client n'a pas laissé de commentaire.Charles T.
The location was great but the equipment was not. Wasted 1,5 hours trying to jump off truck since battery was dead. Let it run for an hour to recharge battery. As soon as we shut it off the truck would not start again. Took another 3 hours to get battery replaced. Was told I would get a discount for my trouble and received nothing. Not an experience worth recommendingâ€¦..Andrew K.
People are great Trailer was a mess Had to wirk on lights and trailer door took 5 min to open each time Rusted and bend latchDAVID N.
Le client n'a pas laissé de commentaire.JOSEPH P.
Le client n'a pas laissé de commentaire.Katie S.
Le client n'a pas laissé de commentaire.David R.
Le client n'a pas laissé de commentaire.Jack H.
Le client n'a pas laissé de commentaire.Melody S.
We had a reservation for Selma but the truck was not available so we had to drive an hour to Clanton to get a truck. We were charged extra mileage. Selma location was awful in service.David S.
Trailer was in good condition but it was not swept out it had granular chemicals (IE lawn and garden fertilizer) in it that had to be removed before I could load itTom R.
Le client n'a pas laissé de commentaire.Kenneth H.
We were not able to pick the truck up on our own. We had to go into the store. Thankfully, they were still open and helped us. We were not able to get the truck on our own because we had not uploaded my license. A step Uhaul never asked us to do. Bahama Drama was extremely helpful, uhaul itself needs to get it together.Morgan T.
Le client n'a pas laissé de commentaire.Dawn Z.
Le client n'a pas laissé de commentaire.Gale B.
Very nice experience. Thank you for your help!Diane K.
Very nice lady and location was user friendly.GEORGE D.
Le client n'a pas laissé de commentaire.Bryan B.
Le client n'a pas laissé de commentaire.Diane T.
Our reservation was almost 30 days prior, yet the day before we are to load, there's no local pickup. It was an inconvenience to go 60 miles out of our way to make our trip. And, when we did get to the pick up, there was a difference in price that had to be sorted out, which added to the inconvenience.Michael P.
Nice place. Very helpful and friendlyJerry T.
This particular 26 ft truck had issues. Having 166k miles it probably should not be a rental truck any longer. The front end would shake you all over the road. The low beam headlights are so dim they barely put out enough light to see. Water alao leaked inside of the box. Good location, just a truck that should have been removed from a rental fleet a long time ago due to age and wear and tear.Justin P.
Le client n'a pas laissé de commentaire.Bobbie K.
Le client n'a pas laissé de commentaire.Dennis P.
Nice and helpfulAlfred S.
Le client n'a pas laissé de commentaire.william T.
Le client n'a pas laissé de commentaire.brandon B.
Le client n'a pas laissé de commentaire.KENNETH S.
Couldn't of ask for a better place to rent from every thing went smooth and fast friendly service i will defently use Alice again when I need uhaul services.Chanda J.
Le client n'a pas laissé de commentaire.Dennis P.
Le client n'a pas laissé de commentaire.shannon G.
Le client n'a pas laissé de commentaire.Shane G.
Le client n'a pas laissé de commentaire.Christopher J.
Le client n'a pas laissé de commentaire.DENNIS P.
The internet drop off was nothing but issues.Charles H.
Absolutely the best. I will always use this location in the future. A++KRISTY C.
Le client n'a pas laissé de commentaire.DENNIS P.