Le client n'a pas laissé de commentaire.LENNETT F.
Customer Reviews for Ball Park Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Adelanto, CA 92301
(Just South of Mavericks Stadium East of Hwy 395)
Services dans cet établissement :
- Lun : fermé
- Mar-Jeu : 9h am à 5h pm
- Ven : 9h am à 1h pm
- Sam : 8h am à 4h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/27/2021 - 5/31/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I left the sunglasses in the car. So I try to asked a staff did she see it. But she was very bad attitude and she blame me back that the car was messy. The truth was I cleaned the car when I gave the car to UHAUL and taken pictures. Also the staff hang up the phone twice for no any reason and doesn't have any response.YONGSHUN M.
Le client n'a pas laissé de commentaire.SUNSHINE Q.
Le client n'a pas laissé de commentaire.Peter J.
Very professional friendly in knew their job!DARLENE H.
ðŸ’œ ??? It's already done.JEROME N.
Nothing great people excellent serviceShannon H.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Greg P.
When I came to return the trailer the man came outside unhooked the trailer. Completed my return and I was in my way. Excellent service à la clientèle.JEREMY H.
The storage unit manager and staff was very helpful and accommodating and diligent with assistance with obtaining the uhaul truck and getting in on the unit on the premisesJASON C.
Keep doing what you're doing ??Catherine S.
Le client n'a pas laissé de commentaire.Salvador A.
Le client n'a pas laissé de commentaire.MICHAEL Z.
I have rented Uhaul before and I was never asked for a reference or family member is. It seemed like an odd information.DaShawn P.
Le client n'a pas laissé de commentaire.Travis S.
Le client n'a pas laissé de commentaire.Michelle T.
Lady at check in counter was great very friendly and quick. Gentleman that unhooked trailer was quick and friendly.Zachary C.
Sure would be convenient to have your own gas pump on the premises.EVA J.
The staff was nice, but they forgot to have a car trailer that I requested sent to their location, so I had to go pick it up myself. They also forgot to give me a furniture dolley I had requested. Moving is already stressful enough. It is my expectation that I receive everything I asked for at that location if it says the materials are available. I wasn't notified that a car trailer wasn't available...Colin R.
I always recommend this location because Kathy who helps me is so knowledgeable in everything that I never have to ask questions. You have the right person to represent you and your company. Thanks so much for Kathy in Adelanto's Ball Park StorageEVA J.
Le client n'a pas laissé de commentaire.Samuel M.
Le client n'a pas laissé de commentaire.Donald E.
Le client n'a pas laissé de commentaire.Shirley L.
Le client n'a pas laissé de commentaire.ANGELUS W.
Le client n'a pas laissé de commentaire.Diana B.
Le client n'a pas laissé de commentaire.Frankie J.
The location is very nice. We went with a different renting option.Anthonie E. | Réservation
Le client n'a pas laissé de commentaire.JOSE V.
I did not get my equipment and was still charged for it they need to do a better job at telling you what you can get with self pickup and not letting you charge your self up I had to leave my fridge behind and my move was extra hard I won't use uhaul again.heather J.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Cynthia M.
Le client n'a pas laissé de commentaire.Jesse R.
Le client n'a pas laissé de commentaire.Shila H.
Le client n'a pas laissé de commentaire.Jon-Christopher E.
Le client n'a pas laissé de commentaire.Enrique V.
Le client n'a pas laissé de commentaire.Kellie C.
Very clean truck and smooth ride, great gas milege.Chanika D.
Le client n'a pas laissé de commentaire.Ray S.
Yes,we have used this Location twice now in one year. Sharon helped us both times,and she is very kind. Friendly and professional. We would highly recommend Ball Park Storage.Debby W.
Le client n'a pas laissé de commentaire.BYRON R.
Le client n'a pas laissé de commentaire.Velnisha C.
This is the best u haul rental place we have ever used. Excellent service à la clientèle.Rosalie K.
VERY helpful. Would hope all your centers were trained like them. Thanks for the help in my situation.Matthew W.
Hello, to whom it may concern. I am writing this email because of a bad customer service, that I recently went through. My name is Esteban I reserved my U-Haul rental on 9/29/18. Which was a prior to my pick up of the rental? I received a notification that the location of my pick up was moved, to a different location than what I had originally chosen on the website. On 9/30/18 I went to the location which is at 11:00 am. And I waited for 2 hours just to be helped by a customer representative. I am so saddened by this experience. I lost time and had a bad experience on behalf of U-Haul. I will definitely never use U-Haul service, based on my prior experience.Esteban R.
Le client n'a pas laissé de commentaire.William H.
The guy whom helped was very rude in my opinion , lady behind counter was amazingOlisha L.
Le client n'a pas laissé de commentaire.DENNIS K.
Though Ballpark storage was great! This was my worst experience ever with uhaul. I reserved a uhaul truck 24 hours in advance when I got there I a good in line for an hour did the phone app pick up my truck and all i needed was to pick up keys. I got to the counter and the truck was given to someone else no truck for me. I reserved another truck at another location and got there and they said truck was just taken as well after I already reserved. Ballpark was my 3rd try and they had the truck and fought to get me a discount.Lucky M.
Le client n'a pas laissé de commentaire.CHRISTINA B.
Excellent ServiceTravis H.
This whole ordeal has been one headache after another, ay least at this location they took the time to look things up to see what had happened to not charge me the extra charge system was showing since according to contract this was the wrong drop off location. I truly hope someone calls me and that I get my overcharge refund and/or additional compensation for YOUR errors!Luz E.
The location had closed at 4:00 so when I got there at 4:30 no one was there I did the drop off through my phone and dropped the keys in the drop box. But it was a nice clean location.Bennie R.
Le client n'a pas laissé de commentaire.Theodore E.
I feel like they over charge meARETHA S.
Great people and great service!MICHAEL D.
Le client n'a pas laissé de commentaire.luis A.
Le client n'a pas laissé de commentaire.MYKHAILO M.
Le client n'a pas laissé de commentaire.Scott T.
Requested additional items were not availableThomas S.
Le client n'a pas laissé de commentaire.RON M.
Le client n'a pas laissé de commentaire.RON M.
Le client n'a pas laissé de commentaire.Thomas C.
Le client n'a pas laissé de commentaire.Michael C.
Very friendly and helpful staff.Chantelle C.
The lady that helped me was wonderful very informative about what happened and helped me out alot.DOMINIQUE W.
Kathie Stone was awesome and a beautiful woman to match!MARCELLIUS S.
the truck was beat up, leaked in cab and loading area during a rain storm, my boxes and belonging got ruinedAnthony T.
Quick and friendly service.ANDREA G.
Le client n'a pas laissé de commentaire.donnavea G.
Le client n'a pas laissé de commentaire.Fermin C.
Le client n'a pas laissé de commentaire.Dwann C.
Le client n'a pas laissé de commentaire.noraly P.
Le client n'a pas laissé de commentaire.Shaunna W.
Le client n'a pas laissé de commentaire.RUSSELL G.
Le client n'a pas laissé de commentaire.NOEL C.
Le client n'a pas laissé de commentaire.shirlene W.
It was my first time to this location. I highly recommend this place, The people here are so friendly and helpful. I will be recommending this place to every. David H.David H.
Le client n'a pas laissé de commentaire.BETTIE C.
Staff is super friendlyMichael H.
Le client n'a pas laissé de commentaire.CHARLES T.
Le client n'a pas laissé de commentaire.ANDREA H.
We reserved a truck for the oro grande location and no one was there. After calling customer service we were referred to adelanto. Still quiet a drive, out of the way of our moving location. I was promised a 50 $credit for my inconvience and am waiting for that to reflect on my bank statement.camille M.
The Atlanta U-Haul drop off location OnPoint and very helpful. Staff was fun to talk to!Gary C.
The hosts at Ballpark Storage are awesome. Truck was ready to go when I arrived. They have the office decorated in a Halloween decor and effects. Most of which I have never seen. Really into the spirit! Made it fun to pick up a U-Haul!! I would suggest anyone thinking about self storage get in there asap. Great people! Very friendly.William F.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.alberto M.
Could use more staff. During the trip the keys were accidently locked in the truck and UHAUL road side assistance saved the day and at no charge. They got there quickly and got us on the road again. Great service.CYNTHIA C.
Le client n'a pas laissé de commentaire.angela Q.
Le client n'a pas laissé de commentaire.Ava H.
Le client n'a pas laissé de commentaire.Shantell H.
Le client n'a pas laissé de commentaire.jeff T.
Keep up the great work!!ANTOINETTE B.
When I arrived, the lady at the counter advised me that somehow my reservation had been double booked. I reserved a truck for 10 am. I almost didn't receive my truck because of this. She ended up calling the other person who was booked to see if they could pick another time slot as they had not arrived to the facility yet. The number that was listed for the particular person who also reserved the truck was incorrect. Therefore, she gave the truck to me by default. Even if they were coming to pick it up, I should have received the truck because I was there, on time and ready. Either way, it worked out but the system should definitely look in to this. I would not have been too happy if it went the other way.Tawana C.
Le client n'a pas laissé de commentaire.CHARLES R.
Le client n'a pas laissé de commentaire.Richard G.
Le client n'a pas laissé de commentaire.Victoria K.
Le client n'a pas laissé de commentaire.LUPE G.