Le client n'a pas laissé de commentaire.breonna B.
Customer Reviews for B&D Moving And Services
(U-Haul Neighborhood Dealer)
Pour nous contacter
Coventry, RI 02816
Services dans cet établissement :
- Mon–FriDe 7 h am à 5 h pm
- Sat–SunDe 7 h am à 1 h pm
Heures d'ouverture spéciales
- 10/2/2023 - 10/6/2023: 9h00 am à 5h00 pm
- 10/9/2023 - 10/13/2023: 9h00 am à 5h00 pm
- 10/16/2023 - 10/20/2023: 9h00 am à 5h00 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
2nd or 3rd time using this location in the last year... Owner was very helpful and accommodating. Will use again if needed!Sarah S.
appreciate NOT being charged $20 for an after hours return. it doesn't make sense to keep for a full day so I can return while you are open to avoid the chargeGUY L.
Le client n'a pas laissé de commentaire.Lavelay K.
Easy drop offAlison G.
Great customer service, extremely friendly and helpful.Bryan M.
No improvements needed. Very nice staff and clean equipmentDavid G.
All good ... Brian was so pleasant and knowledgeable. 5 starLaurence H.
Le client n'a pas laissé de commentaire.Jonathan F.
Le client n'a pas laissé de commentaire.Edward T.
This location goes above and beyond. I have rented a truck many times from this location and the owner always goes out of his way to accommodate. The trucks are always clean and in nice WORKING CONDITION!Kim K.
Le client n'a pas laissé de commentaire.Ryan B.
The owner helped me unhitch trailer and also very informative. My son goes to college nearby and I will him again.SCOTT P.
Le client n'a pas laissé de commentaire.brian V.
Le client n'a pas laissé de commentaire.Daniel G.
Outstanding Service.Vernon G.
Great experience as always. I'd love to see a tall box Transit in the future.Michael T.
Great and attentive service from your representativeCarl B.
The staff is always very professional and courteous. I love the Sandy bottom road Coventry Rhode Island rental store. A absolute fantastic group of people thanks.Daniel B.
Great customer service Alex was the best !!!KEITH R.
The young lady who rented to me was very nice. Respectful, courteous and businesslike. The process was swift. She made sure I was satisfied before I left. I definitely would return here.ROBERT L.
Brian is the man. I rent frequently for business and personal use and he's always there to help me out. Between making sure equipment is available to helping me get stuff at other locations, Brian is my go too. Thanks Brian! Best regards, Leo Chauvette IIILeo C.
The app totally failed to find my location. After trying for 20 minutes I tried using the website instead and it worked right away. This was incredibly frustrating. Please fix your app!Michael S.
Excellent customer serviceRuth D.
Le client n'a pas laissé de commentaire.Deborah B.
Le client n'a pas laissé de commentaire.Leo L.
I like itSAHEDUR R.
Friendly and knowledgeable and very helpful. Merci.ken P.
Le client n'a pas laissé de commentaire.michael J.
Brand new trailor. Very accommodating staff!Rob G.
Le client n'a pas laissé de commentaire.michael G.
Le client n'a pas laissé de commentaire.Bernard P.
Le client n'a pas laissé de commentaire.Susan H.
Alex was great! Professional and knowledgeable.tim H.
Cus customer service (both for the reservation and return and the telephone staff at the 800 number you are also awesome) for this location was awesome! Your friendly understanding sociable willing to help knowledgeable and overall enjoy to do business with!Heather K.
Le client n'a pas laissé de commentaire.Allen P.
Office is not staffed properly. During work hours, there was no one there. Multiple customers came and went while it was not staffed. I waited 90 minutes for someone to open the store.Steve M.
Le client n'a pas laissé de commentaire.Molly S.
Service was excellent and thorough.Christine T.
Le client n'a pas laissé de commentaire.Joseph D.
NOTHING, THEY WE'RE VERY ACCOMODATING, VERY PROFESSIONALPETER V.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Theresa H.
Le client n'a pas laissé de commentaire.David J.
Le client n'a pas laissé de commentaire.Lori B.
used the mobile app, very quick, easy, no issues.Sheila H.
The experience was great, except for the fact there was a mix up with trucks regarding keys. When the uhaul was returned the owner of the franchise was very accommodating to resolve the issue. I will use their services againLORI L.
Everything went very smoothly! Zero issues with equipment or service. Well done!Kevin D.
No improvement necessary. Staff was polite and efficient, the truck was immaculate.Robert T.
Le client n'a pas laissé de commentaire.George P.
Brian has the absolute best customer service. We used the van to transport the 2 famous RI black wolfdogs to Ohio. He took great care of us. We highly recommend him! And B &D!susann V.
Excellent service à la clientèle. I left my passport in the truck, and they already found it and put it aside before I called in the following dayâ€"great people and equipment.Korneel G.
Very friendly great serviceMICHELLE W.
Good guy easy to talk to willnget you what you needStephen F.
I feel bad I didn't catch her name but the woman who was working the counter was extremely pleasant and helpful. I rented the motorcycle trailer which was a great price and perfectly met my needs.Dan M.
Le client n'a pas laissé de commentaire.Angela P.
Le client n'a pas laissé de commentaire.lisa H.
Le client n'a pas laissé de commentaire.Meredith M.
Extremely professional and helpful. Works with you to get the best deal. Very patient and helpful. Because of him, I would only use this business going forward.james G.
This was the original location I requested in my reservation for a 10â€ truck. However this location could not fulfill my request, so the system sent me to another location for the same day and time, however that location was closed (on sundays, the day I needed it). So I went back to the original location and since I needed a truck that day I had no choice but to take whatever was available, which was a 15â€ truck. So I ended up paying more. Once I drove the truck off the lot and to location I needed to start loading, I noticed the check engine light was on. I called back to the location. After some back and forth, I was told that the â€œtruck should be fine, that the light probably just meant it was due for maintenance.â€ In the end, I didn't have any issues driving the truck the 210 miles.Kevin O.
Staff was very professional and helpful, a asset to U Haul and a pleasant surprise. Will definitely rent here again thank you.angelia G.
Renting was very quick and easy and the staff were very friendly and accommodating to all my needs and provided great service. Definitely would recommend them for your next move or for whatever your needs our.bill S.
The service person was very helpful with the rental, and explained every thing to me. They even helped unhook the trailer when I brought it back The only thing I found that I didn't like was they only had a motorcycle trailer or a car trailer, but I needed a bigger trailer opened with sides. I took the motorcycle trailer though, and just had to make more trips. I was very satisfied with this rental. and would rent from them again.Richard P.
Nothing!! The lady was very nice! Store was clean !HEATHER W.
Le client n'a pas laissé de commentaire.Khris R.
nothing cant get anybetter go to sandybottom rd cov ri new ownerWAYNE J.
Le client n'a pas laissé de commentaire.richard W.
Brian was extremely helpful and accommodating. I couldn't have asked for better service!Brianna B.
Le client n'a pas laissé de commentaire.Christian C.
Very friendly and gets you in and outThomas L.
U-haul is a great service, but you've kept you're trucks pretty much the same for 100 years (or so)!. How about some improvements like netting in the truck to help prevent stuff from moving around? (would be especially nice in the over the cab area). Backup cameras, etc.Jed H.
The employee/owner was very polite and friendly. Very accommodating. Excellentbrian V.
Le client n'a pas laissé de commentaire.CHARLES G.
Running a business I face barriers everywhere. Doing business here, its like having a red carpet rolled out when I open the door.Michael T.
Le client n'a pas laissé de commentaire.samantha G.
Le client n'a pas laissé de commentaire.Ronald R.
Everything was great from pickup to drop off. Gentleman was also great with letting me extend drop off time to next afternoon. Would definitely use again.Michael M.
Brian and staff are excellent.Matthew S.
Since the last time I visited this location, there has been a visible improvement in the appearance of the store. Much cleaner and organized.DIANE D.
Le client n'a pas laissé de commentaire.David K.
On line reservation system was easy and user-friendly. Store has all the moving equipment required. Service desk people were very helpful and understanding as our pick up time was delayed due to icy roads and our drop off time delayed by a blocked vehicle. Their email receipt process is seamless. Je les recommande fortement.Joseph G.
Brian was very knowledgeable and very helpful! He got me in and get me out very quickly.John J.
Le client n'a pas laissé de commentaire.Leo L.
Le client n'a pas laissé de commentaire.JOHN R.
Very excellent service.alicia K.
Le client n'a pas laissé de commentaire.Caelob P.
Le client n'a pas laissé de commentaire.Gerard P.
Le client n'a pas laissé de commentaire.penny W.
you cant improve on perfect friendly service , thank you todd scawthornTODD S.
Le client n'a pas laissé de commentaire.Ellen B.
Le client n'a pas laissé de commentaire.matt W.
Nothing, everything went smoothly and well â€¦ I look forward to using your business services again soon !THOMAS M.
Nothing to do with the location itself, but I made a reservation for a location in North Kingstown which was only 1 mile from my apartment. Uhaul fell through on my â€œguaranteed reservationâ€ as the truck we reserved was not available on the day of pickup, so we then had to travel over 30 mins in the opposite direction to another location. Uhaul then charged me an â€œover mileage chargeâ€ even though it was their fault we had to travel further away.Zachary N.
Everything went very smoothly! And the gentlemen working was really pleasant.Randy M.
Le client n'a pas laissé de commentaire.steven V.
It was hard to try to park the truck in the same spot but I did my best! The truck was great. The online check in process took some time; that was new for me but overall it was a good experience.Lisa S.
I had a 25 gift cert that I received from your customer service department last time I rented a truck because I had to go to another location. I tried to use the certificate but the computer would not accept it. I called your customer service and spent 30 minutes on the phone and they told me to have the local uhaul call the regional manager. I left the office with the charge pending and latter in the day, i received an email with the correct charges. Everyone in the Coventry, RI was great. It too bad , at the end, I waisted half hour if my time trying to redeemed a courtesy gift certificate.Ernest E.
Le client n'a pas laissé de commentaire.tracy C.