Évaluations des clients B&G Gulf

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de B&G Gulf

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NEAL P. le

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Le client n'a pas laissé de commentaire.

Kevin B. le

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Le client n'a pas laissé de commentaire.

Jennifer C. le

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No complaints what so ever. Nice people, good service and everything was available as promised. No glitches!

Robert R. le

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The man outside who helped me was fantastic, however his boss made me feel like I was trying to get over on someone. I used exactly 8 miles with the truck, returned it within 3 1/2 hours, stopped and put in 3 dollars of gas and because I didn't have a gas receipt made me pull it up and put $1.10 worth of gas in the truck. I was not told to bring a receipt and I am sure I did not use 4 10 worth of gas. That is lousy customer service. But once again, the guy outside with the beard was great!

UNA V. le

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Excellent servise

Walter K. le

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Easy to access. The man at the gas station was not friendly at all.

David G. le

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Le client n'a pas laissé de commentaire.

ROBERT S. le

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The uhaul system was down and it took me forever to get my reservation going. Very expensive also

arthur P. le

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Just moved to the Area , After years of using your service ,This was my worst U-haul experience ever. First they do not let you park on their property(they recommend parking in the Dunkin Donut parking lot next door) I was given a truck that was dirty full of landscape leaves and dirt in the front cab. I left the dirt for them to see when i brought it back and was told that I would be charged unless I had pictures. One of the kinder employees got a broom and cleaned it up. and told me "not to worry about it " The general attitude here is Us against You , I've seen this in retail often enough to know when I'm being treated that way. I still did not get the email receipt that they said I would get. I'm sure they believe they don't need my business ,I wont be giving it to them.

Kimberly M. le

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Super great staff here. Easy to find and navigate. Also great to be able to gas up where we dropped it off. The person gassing up my car (to drive back in) cleaned my windshield and my mirrors. Totally different experience than dropoff.

MARK G. le

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Le client n'a pas laissé de commentaire.

Tory Z. le

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Le client n'a pas laissé de commentaire.

Carlos F. le

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The lady at the counter was nice. But the man that helped her outside was very rude. I won't recomend.

Martin W. le

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When you send me 15 miles away from my location, 30 round trip, you charged me extra mimes. That’s not fair. You had me set for a truck less than a mile from my home as a pickup location. The day prior to pickup you then send me elsewhere. Those miles would be credited to my account. Don’t know if I would recommend based on that unfair fee schedules.

Jose P. le

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Easy to find location, right off NJ Parkway.

ERICK M. le

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Had a good experience. Vehicle was almost new, the people were polite and helpful. Will definitely use them again! ????

JOHN E. le

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Le client n'a pas laissé de commentaire.

Douglas M. le

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Le client n'a pas laissé de commentaire.

Kristy M. le

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Everyone was very friendly and helpful!

Andrew V. le

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Every email except the final one for my survey was addressed to me, by name. Uhaul's final email was addressed to "Valued customer" and I feel like, if I'm so valuable, why did corporate suddenly forget my name? This is a corporate issue, the B&G gulf gave me exceptional service.

Simon M. le

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Le client n'a pas laissé de commentaire.

PATRICIA C. le

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Le client n'a pas laissé de commentaire.

Gregory Z. le

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The truck was so beat up, the shocks were non-existent. The temperature (and possibly the oil) sensors were broken as well. The temp gauge never moved from middle, even after the truck was parked for over an hour. As such, it overheated halfway to our destination. When I checked the oil dip stick, it was bone dry. The interior was uncomfortable and very old.

garfield C. le

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THIS WAS THE SECOND TIME I HAD APROBLEM WITH THE RETURN COUNTER PERSON I MOVED BRAND NEW FURNITURE AND E WAS TRYING TO GET ME TO SWEEP OUT TRUCK THREATREND ME WITH EXTRA CHARGES FOR DIRTY RETURN I THINK THIS IS HOW HE TRIES TO OVER BILL CUSTOMERS VERY RUDY SAID THINGS LIKE MAY BE I SHOULD NOT RENT HERE I FOUND HIM TO BE A BIT RACIST WITH THE TONE OF HOW THE CONVERSATION WENT, NEEDLESS TO SAY I WOULD NOT BE RENTING FROM HERE AGAIN.

MARY H. le

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Le client n'a pas laissé de commentaire.

NAGARAJU P. le

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Please remove extra taxes and extra fees like environmental fees and security rental fees. You guys are already charging customers with rental fees $19.99 along with $1.29 per mile fee.

Anthony G. le

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Fast and efficient service. Friendly owners.

Patti V. le

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staff was was very efficient & helpful..truck & supplies were verified and ready. wouldn't hesitate to use this location or recommend.

Steven F. le

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Le client n'a pas laissé de commentaire.

Jeff T. le

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Le client n'a pas laissé de commentaire.

STEVE S. le

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Excellent service! Smiling and friendly staff!

John W. le

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Even if truck isn’t available at this location they happily assist finding the right truck at another site.

DAVID F. le

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The drop-off location was unknown to the pick-up location. The drop-off location was described as Saucon Hardware. The actual location was named Tru Value Hardware located in Saucon, PA.

Elena M. le

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Le client n'a pas laissé de commentaire.