The mileage gauge did not match the return start mileage, nor did the gas levels. I received the truck under 1/4 of a tank and was told that the tank was at the 1/4 noted. So I had to add more then what I receive. I took pictures of the dash before I pulled off in Park Forest. Please rectify this situation.
Erika J
Customer Reviews for Bang 4 UR Buck Resale
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Vehicle traction would not allow it to drive over the gravel Rd without getting stuck multiple times so it was parked and unused after speaking with U-Haul customer service. Vehicle returned next morning. Newer tires may have helped.
WILLIS OThere was only 16 miles worth of gas in the truck, the ramp was broken and there was broken glass in the back of the truck.
Viola TVery professional and courteous
CRAIG TGreat Service
VERNITA AThe only thing I did not appreciate is after paying over 200 one way and having to supply the gas as well just to move from one place to another the cost was way too high. I feel gas should be included. The price alone was way too high and I feel something should be better when borrowing the truck for same day return. All in all the staff was professional at both locations.
SHERI BPick up was for 1130 doors of business was locked called owner he apologized and said he will leave his house open up in 15 min... he arrived 25 min after my appointment time I will not rent from this location again.
Peter KI'd like to thank Mike Edmond for his EXCELLENT AND BEYOND CUSTOMER SERVICE!!! Mike needs to be commended and rewarded I've rented many vehicles and equipment from U-haul and the was my absolute best customer service experience ever. Mike is an extremely valuable asset to your organization!
STEVENCARL MExcellent service à la clientèle
Jacqueline WSuper friendly well organized
Thomas TMy rental was fine up until I was charged another whole day for being minutes late finishing the online check in. I was having issues with the website and sent a message about it. I was told I will receive a call for that issue but never did. There should be a grace period in case of technical issues with the website ,such as mine, or possibly other means.
Michael R