Customer Reviews for Bank St Tires & Brakes
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Ottawa, ON K1V7Z4
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 7h pm
- Sam : 9h am à 5h pm
- Dim : 10h am à 4h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Siddarth N.
Tail light was broken on truck Location closed early without noticeJESSICA G.
Le client n'a pas laissé de commentaire.Rebecca A W.
GREAT SERVICE!!!! THANKS!!!! WILL GO AGAIN!!!marco B.
Staff is a hit and a miss. I did not get an update for dropping the truck but after 2 days. I had to call there, go there (they were locked) and then call again. Return the equipment somewhere else.LAURENTIU C.
No improvement necessaryMUSTAPHA K.
Wasn't my first choice to return vehicle, original selection on website was changed to this locationWilliam E.
There was no one there when I dropped the keys off and no lock box so I just had to leave them on a desk also the back of the truck had stuff in itAshton H.
Le client n'a pas laissé de commentaire.Mykola K.
Le client n'a pas laissé de commentaire.Ewelina J.
Everything was greatRABIN B.
Le client n'a pas laissé de commentaire.MING-WAI K.
The employees were not wearing masks nor in the store, we had to wait 10 minutes for anyone to service us (we were the only ones in there, they just were nowhere to be seen). I was also overcharged for a dolly and they did not provide me with the one I ordered as they had given it away to someone else. Incredibly dissatisfied with the service.ABBEYJACQUELINE H.
This was one of the best experiences I have had with Uhaul. I would say that it entirely was that of the woman and the location who served me. Good job, AnthonyANTHONY T.
Le client n'a pas laissé de commentaire.ANTOINEJOSEPH L.
Le client n'a pas laissé de commentaire.LIBORIUS H.
Le client n'a pas laissé de commentaire.Andrew O.
Le client n'a pas laissé de commentaire.Sara Y.
I called the say before to confirm that I could leave my car on location, the lady said yes no problem. I also requested moving blankets, she advised she would leave a pack of 6 with the uhaul for me. The next day when I went to pick up the uhaul, the guy that was working the desk asked me what I was there for, I said to pick up a uhaul I had reserved. The first thing he snaped at me was "well you can't leave your car parked here" I explained I was advised differently when I called in the day before and if I would have known I would have arranged to be dropped of, but now I was expected soon with the uhaul and didnt have time to make different arrangement. He seemed very annoyed and finally said fine just leave it where it is I guess. Then I inquired about the moving blankets, he said they were all out and there was no way to get any. Again in a very rude way. Also may I note that he was not wearing his mask over his nose and mouth, patently this location wears masks to cover their chins. All in all the experience was very unpleasant and I will never use this location again which is a pity cause it's the closest location to where I live. Next time I will drive farther out of my way to avoid this location. Being military I move alot, this time it was a very unpleasant experience.SYLVIANE S.
My one comment that I always have regarding rentals is keep the gas tank full. It is hard to know how much to put into the truck when returning it when it is not full. The other point is know where the truck is, my rental truck was behind another truck. I have experience driving those trucks but for others might have not been able to get it out.ANTONIO B.
Le client n'a pas laissé de commentaire.Samantha G.
During booking process for the truck I was informed there will be $0,89 charge per KM but when I returned the truck I was charged $1,43 per KM. No explanation for the discrepancy.HASSANABDALLE F.
Le client n'a pas laissé de commentaire.ShekhMohammad Z.
Le client n'a pas laissé de commentaire.PATRICK G.
The van was clean and ready to go when I arrived. The person behind the counter was friendly and helpful!BRIAN O.
Le client n'a pas laissé de commentaire.Husham A.
Le client n'a pas laissé de commentaire.NADINE T.
Honor reservation s where u book itMichael L.
Your service is fast and easy. The people are very nice and friendly worker, and helpful. She is amazing person, please give her a high position at this location in order to serve our community in this area.TENANAMIE T.
Le client n'a pas laissé de commentaire.Jerome G.
Le client n'a pas laissé de commentaire.Chris B.
Le client n'a pas laissé de commentaire.EMILY PATRICIA F.
Le client n'a pas laissé de commentaire.Wayne J.
I could not find it. Put up a sign please saying Uhaul. I drove by the location twice in rush hour. Not fun.Gregory C.
The person who attended us was 'top bar'. Really made a difference to the experience of renting a U Haul.Sam V.
The first vehicle acquired at the location began breaking down after 5 minutes on the road. The replacement was in excellent condition.JOELANDRE M.
Conveniently close. I'm so glad you opened a location so close to my home. I would have to go so far to get a moving vehicle. The staff are absolutely great. MerciJESSE S.
Le client n'a pas laissé de commentaire.Masoud M.
Review the customer charges as it seems I got a double charge on my credit card. I will verify this with them today.RAJA A.
. I rent the U-Haul to go back to toronto, the guy that supposed to be there went on lunch. A mechanic guy helped me but my order was all wrong. I was 350 dollars overcharged because of it. The gas was at 1/4 and the system said 3/8 but he doesn't now how to fix it, so I got charged 28 dollars more. The location drop off that I wanted to use was 3 mins but he put it local, so I got charged 300km extra which is about 160 dollars. Since he doesn't know how to input the location, I got charged drop off wrong location for 154 dollars more. I got charged extra over 350 dollars on my rent at uhaul. I called the dispute place they said will call back in 3 days.NHUT T.
PerfectRock cenack J.
Le client n'a pas laissé de commentaire.John F.
too many hidden fees, and you guys charged extra for fuel. I didn't even use that much fuel even though.CHANDRAPANDIGEJO M.
Le client n'a pas laissé de commentaire.RYAN K.
Best service. Sarah at this Uhaul location did an excellent job.Shee H C.
Seemed organized and sympathetic to my difficulties by giving me instruction to contacts haul customer service They were quick and professionalMICHAEL T.
Le client n'a pas laissé de commentaire.AHMAD K.
They were very accommodating & well prepared before I drove away with rental truck. MerciTANYAM M.
Le client n'a pas laissé de commentaire.Omar A.
Le client n'a pas laissé de commentaire.ZIAD T.
The customer service rep that helped me was great, but the location was very run down, the parking area is too small and had many potholes. The van itself was very dirty and smelled strange, but was otherwise fine. I would have appreciated more specific instructions regarding inspection at drop off.JULIEM G.
The location was closed and I had to spend 2 hours just trying to reach the customer service. I lost the opportunity to grab the item I wanted just because of uhaul.Preet Kamal S.
Le client n'a pas laissé de commentaire.Muataz A.