Customer Reviews for Barber Supplies Plus
(Concessionnaire U-Haul dans le voisinage)

51 évaluations

2831 E Main St   Columbus, OH 43209

(614) 300-3597

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 6h pm
  • Dim : 12h pm à 4h pm
Heures d'ouverture spéciales
  • 7/4/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(614) 300-3597

2831 E Main St
Columbus, OH 43209

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 6h pm
  • Dim : 12h pm à 4h pm
Heures d'ouverture spéciales
  • 7/4/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
2

Wheel alignment was needed on truck. Also agent was not educated as to how to apply vip coupon code. I am still waiting on difference

Lyshae C. 
Évaluation :
5

Everything went super smooth, friendly staff, good equipment, convenient location.

Mark K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Zachary K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neeraj K. 
Évaluation :
2

I believe Attendant was smoking pit in his truck when I arrived. There was no formal handoff or check out process, just , “ I'll put you in the computer”. I was charged for fuel despite returning unit with same amount as when I picked up.

Philip L. 
Évaluation :
5

Super friendly I was trying to use the online checkin and the owner came out and had me come up to the office and had me on my way in less than 5 mins.

Adam P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mariely H. 
Évaluation :
5

Very helpful and personable staff

Neeraj K. 
Évaluation :
2

Uhaul called me the day before pickup and said they didn't have my truck in stock, so I had to go to another location further away .When I went to pick it up , No one was there , so I had to call and wait outside. I'm now 40 minutes behind. Then as the clerk who arrived 40 min late is checking me out he quotes me way higher than my online booking. I didn't order a dolly I say. I also say I don't need it for 2 days. He says to call customer service after I drop it off since I'm returning it to another location and they will help. I drop it off at 4pm and call. I call 614-475-8190 and explain the situation. The customer service rep then disconnects from me . I call back again , get the same rep, and he disconnects again ! I was so mad at this point . I Called and left a 2nd message for Rick Bateman the area manager and haven't heard back. Still waiting to hear back to get my price updated to one days use with no dolly.

Jeremiah H. 
Évaluation :
4

Great service!

Sophia W. 
Évaluation :
3

They charged me for 175 miles and I only moved 13miles from where I used to reside I took a total of 3 round trips so I'm lost!

Raehona D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KARIM B. 
Évaluation :
5

The staff was very friendly as well as helpful. The truck was easily accessable. I will definitely use this location again.

KIMBERLY L. 
Évaluation :
3

Location seems to be new, but there was no signage at all. I'm not sure who is responsible for truck maintenance, but the truck I received had terrible shocks. Every pothole violently shook the truck.

Holly B. 
Évaluation :
1

Do not use this company!!!' . Truck was in good condition but the man was not professional. I returned the truck with the same amount of gas that was in it when I picked it up. The owner proceeded to charge me an extra $55 for fuel charges . I tried calling the owner 3 times and he did not answer my call. I also tried to call the next morning and he did not answer. I was able to have a family member reach out to him and he said that the “truck may have been unleveled” when I filled it up. How can a truck be unleveled??! He was very rude and proceeded to say that he cannot give refunds and hung up on my family member. DO NOT USE THIS COMPANY!

Brittany C. 
Évaluation :
5

Customer service at this location is super amazing very polite and customer oriented

Shannon J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY R. 
Évaluation :
5

Friendly customer service

RONDA M. 
Évaluation :
1

This location is horrible to rent from. They do not have key pick up properly arranged. Therefore only key available via dropbox was 10' van even though 2 15' were in the lot. Caused entire process to take an extra day. You need to clean this up, I bet it's nice to have a bunch of random 3rd party locations but you need to make sure they work logistically for your customers. Unacceptable, won't be using Uhaul again.

Ahmad D. 
Évaluation :
3

After completing the online order, I was not given a code to unlock the key box. I had to wait an additional 20 minutes for the manager to come, collect the information again, print the information, sign the agreement before I could get a key.

BETTY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maureen I. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOHN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Manasa K. 
Évaluation :
5

Very friendly and easy to pick up and drop off!

Julie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Casey H. 
Évaluation :
2

First couldn't find my order. I had called earlier to be sure everything was ready to go. Never received the 2 dollies. Was told I would not be charged. I've been charged When you call the number I got some guy who said hello and I had to ask if it was uhaul

Susan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kevin W. 
Évaluation :
5

I wouldn't recommend anyone to use Uhaul anymore I had a problem with the trailer lights and I spoke to three people on that day too were very rude the only person that was nice with the young lady at the roadside assistance I was crunched for time didn't want to wait 90 minutes for someone to show up and fix the lights I asked if I could just take it to another location they said no so I probably won't be ready from you all anymore

Dante C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert W. 
Évaluation :
5

Merci

James S. 
Évaluation :
5

Very friendly service. Super easy.

Matt T. 
Évaluation :
5

Given the fact that I rented the truck online on a Saturday night, and ordered an appliance and furniture dolly, I was very impressed to see both on the back of the truck when I arrived on Sunday. The owner was very cool. I would not hesitate to rent from them again.

Kevin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchell C. 
Évaluation :
1

Very disorganized. Lost my order and put moving behind two hours. I booked it the Day before, with confirmation number and they still wouldn't give me a truck. Very frustrated and they still charged me, which is absolutely ridiculous.

Rachel D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey S. 
Évaluation :
5

Great experience

jhon D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl C. 
Évaluation :
5

I waited 30 min to get in contact with the uhaul member. For 9 miles trip 1,5 gallons was charged. I believe i was over charged and when tried to reach out no one is available.

Sairaghavendra B B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tim A. 
Évaluation :
5

Nothing at all. Thus particular Uhaul has ny business from here on out.

Darrin D. 
Évaluation :
1

The drop off was a barber shop. No one from UHaul was present at 2 o'clock on Saturday. I had to ask for a receipt from the barbers for my drop off and was given something on a post it note. No one checked or verified my mileage or fuel level. I am very concerned uhaul May come back on me and say something was wrong and try to charge me further. This was the worse UHaul experience ever, the drop off only.

Gary M. 
Évaluation :
1

Not friendly, not handicap accessible, was too busy being a barber to be helpful. Then turned rude

Lana U. 
Évaluation :
5

Have the proper equipment that was ordered and paid for. Ordered appliance dolly and received regular dolly.

TIMOTHY T. 
Évaluation :
5

The men that helped me were very helpful. Easy to drop off after hours .

Mary W. 
Évaluation :
1

We were not asked for our license, insurance was added without our consent and we did not sign contract. The uhaul had hardly any gas and we had to fill up before use. We were relocated three times from our original reservation. I called the local number to complain and have insurance charge removed with no results!

Michelle C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kristy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natiece S. 
Évaluation :
1

I was charged for a dolly and one was not provided

Kendra S. 
Évaluation :
3

The app to return the truck did not end up working so I had to call and leave the information in the drop box. That was very frustrating.

Madelaine S. 
Évaluation :
5

Put in note to turn on access to the camera from the browser. iPhone X

Peter S. 
Non les évaluations ont été soumises pour cet établissement.

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