Customer Reviews for Bardot Coffee USA
(U-Haul Neighborhood Dealer)

33 évaluations

662 El Camino Real   Tustin, CA 92780

(714) 881-1029

Heures d'ouverture de l'établissement

  • Lun - dim : 10h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(714) 881-1029

662 El Camino Real
Tustin, CA 92780

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 10h am à 5h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

William L. 
Évaluation :
1

The experience and service was soon bad that I will be contacting the corporate office directly. Completely u professional.

Zachary Z. 
Évaluation :
1

I was cheated I drove 40 miles, but paid for 280.

Robert K. 
Évaluation :
4

Only thing was that there was a hand truck in the uhaul when I picked it up. I moved it to front of uhaul because I was afraid it would get stolen from unlocked back of truck. I don't know if it was even supposed to be in truck.

Jeffrey h C. 
Évaluation :
3

This location was a little difficult to find. But I loved that it was in a coffee shop. The people there were really kind.. i wish you had cute coffee shops like that in more locations.

Vicki B. 
Évaluation :
5

The folks they were very helpful

Gavin R. 
Évaluation :
3

coffee shop/uhaul is not the best business plan if youre not going to give help.

Leslie C. 
Évaluation :
1

I had to wait 30 minutes to obtain keys to the rental because the coffee shop was busy. I booked the rental for 11:30 and arrived at promptly but didn't get in the vehicle until after 12 pm. It was a frustrating experience because the coffee shop prioritized it's patrons over the Uhual service.

Marvin A. 
Évaluation :
2

The reception is horrible in this area, for the website or the app. It took me an hour to upload all of the photos to return the truck. The Cafe was not open for me to ask for assistance at all.

Grace K. 
Évaluation :
3

There was a dent that had not been tagged. I pointed this out the representative.

Michael M. 
Évaluation :
5

Super friendly staff, easy and convenient

maria A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose M. 
Évaluation :
3

The truck was dirty inside and out upon pick up. Convenient location to pick up at a coffee shop. There was no pre inspection at pick up or post inspection at drop off of the vehicle done with me. I did not receive a call after my rental to discuss why I was charged an additional $29 for my rental and they wont answer the phone. Customer service hold time was 28 minutes with no answer so I hung up. Can't get a hold of anyone to discuss the additional charges. Also filled up the tank beyond what it was at upon pick up and left the receipt in the car to show how many gallons I put in. Next time I will go through an actual UHaul location and not a coffee shop to ensure I get the full rundown. If youre in a pinch this is convenient but definitely recommend an actual UHaul location first.

BRITTANY Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James T. 
Évaluation :
4

Was promised 10 foot truck w ramp. Drive to storage and could not lift refrigerator so drive 8 miles and paid $12 has plus wrong truck.

Michael M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Edith V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose R. 
Évaluation :
5

It met and exceed my expectation

Val T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa H. 
Évaluation :
5

Absolutely very best U-Haul place ever! I would go back always and recommend this place to everyone I know in my area who is looking to rent. What a wonderful staff! Great job U-Haul!

Francine F. 
Évaluation :
5

Fun hunt finding the truck using the 24/7 share app. Great location and customer service. Merci.

Eileen P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Orlando N. 
Évaluation :
2

Very difficult to locate this pick up spot. It's a Coffee House/ UHaul. However, there is NO signage at all to indicate this. Once we figured I all the service was from the employees was good. But, they need to have signs indicating that they are a UHaul store as well. You cannot tell in any way from the front that you have the correct location.

Jeff K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christian O. 
Évaluation :
5

Good service

Liliana B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Arend D. 
Évaluation :
1

You overcharged me for gas. You gave it to me empty so I brought it back empty and I wad charged 73 dollars !!!!

Desiree I. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerard T. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Paul B. 
Évaluation :
1

Sometimes women are the ones who are moving their own homes and renting these trucks. You have to think about how safe it is for them to be dropping off in a scary parking lot after dark. I don't think people should be dropping these trucks off in shady parking lots

ANGELA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug M. 
Non les évaluations ont été soumises pour cet établissement.

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