Great ladies. Helped me anyway they could. Explained everything. Will rent from here again. They don't need to change anything.
SHIANNE M
Customer Reviews for Bargain Barn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The lady who took care of me yesterday/today and last year as well is very friendly…. They are understanding… and very good customer service… never have an issue with them….
vanessa MEverything was great truck could of been clean a little better but I brought it back exactly as I got it
Davonte MVery friendly people to work with. There's a knowledgeable of their job and excellent customer service. I give these people a big thumbs up thumbs up 10 points.
Sharon PLove this place. Only one I will ever use.
MARK BRien
michelle aExcellent service!
Rebecca SThe ladies helped me tremendously. Made sure o understood everything and was prepared!!!! Excellent customer service!
shanna sVery nice customer service. The young lady was super nice and very helpful
henry pDee was great !
daniel lThe U-Haul smelled like smoke and had some items (pocket change, dust, etc.) left from previous users. Also, no fault to the dealer, I was not aware that there is no rebate for unused mileage and days. I was allowed three days and 485 miles. I knew I wouldn't need that much, and was told I could receive a refund for unused days and mileage. I turned in the truck a day early and 100 miles short of the allotted amount, but only discovered then that there is no rebate. Had I known this, I would have rented through a different company.
Matthew BAwesome location!!!
Donette RVery pl
John WThe first 2 5x8' trailers lights didn't work. Owner subtly blamed my equipment being at fault, but was proved wrong when hooking up lights on the 3rd trailer. Other than that, site wasnt an issue.
Raymond SThis location is the best ever !!! Easy pick-up and drop-off !!! These people are friendly, knowledgeable and ready to help !!! I am very pleased with Toni and her employees !!!
John fNothing.!! Customer service was AMAZING.!!!
Bruce CExcellent and friendly folks
Ron JNothing! Great customer service
Avery DOut the door to accept the return before I could get inside. Very nice and very good service.
Michael WThe whole crew is very caring, knowledgeable, and helpful
James MAmazingly nice person who made the drop off super quick. Awesome!
William LThey were great and very accommodating. Thanks again, David
David RIf you rent it for an 8-hour period and you return it in a 4-Hour period there should be a compensation for that 4 hours that you didn't use
Bob GI ended up at the wrong Uhale facility. The ladies were very helpful in switching my reservation and helping me in any way they could.
ADRIENNE RStop the up charging without talking to a customer. For $25 dollars in up charge you lost a client. I dropped the trailer my self called uhaul and checked it and got charged a drop fee wtf.
Aaron LVery Friendly! I am a repeat customer and will use Bargain Barn again anytime I need to rent! Merci!
Robert NThis location is always very helpful and Courteous
Timothy MU-Haul needs to make available more vans, trucks, and smaller than 15-20 foot box trucks for customer convenience. The ladies at Bargain Barn in Grand Bay, AL where I rented from were knowledgeable and efficient.
ray bFirst make sure they log miles on EVERY trip correctly! So the computer and truck match! I was almost charged 80 miles for a 20 miles trip. If it hadn't been for Ms DeeDee and Ms shannon taking time to listen and looking back in the record, I would have been over charged. These two women did a awesome job!!
Marie LThey were there for us, quick and easy! Thanks.
Steve Pfast and easy
Kenneth HExcellent customer service. I will use this location again.
Greg SVery friendly, awesome service!
Jimmy HNothing, the service was outstanding.
Joe mVehicle was clean. Ladies who work there are wonderful. Couldn't ask for better. Truck has a rattling in the drive train sounded like a loose or cracked flywheel. Front end staring was loose. Please check steering box and there was a slight order of hydraulic fluid
Richard MDeeDee was very helpful
Fredrick JI have known the manager Toni and her family for 50 years. I have used her 3 or 4 times. Always had a good experience
MCCONNELL HKeep up the good work
heather SFriendly staff and good equipment! Cruise control would have been nice.
pierce bQuick, easy, and convenient. Staff was very nice.
Gina HBest UHaul dealership in Grand Bay!!!
michael bSHE was so helpful and courteous. Called to make sure if everything was ok . Excellent Vendor .thank you
Buton TThis people are awesome kind....
tammy vGot charged cleaning fees and late fees for clean equipment and late fee for equipment that was early but I also left extra gas in it and gas is only fee I didn’t get too
kristie hQue pouvons-nous améliorer pour les prochains clients? Not a thing! What you're doing is just fine The trailers that we have rented have all been in great operating condition, always clean and the staff was happy to do the trailer hook up and verify everything was operational.
michael bThe service team was very nice and professional. They were extremely helpful and patient with all of my questions.
Nath WBargain Barn is the best U-Haul location I've ever used. The other ladies are nice too, but Shannon always takes care of my rental needs. Merci.
THOMAS OGreat rep. Knew just what I needed and had it on the lot. Was a quick and thorough rental. And a great price. Sweet kind lady whom I'll use again I am sure. AAA ++ .NO JOKE !!!
Timothy TVery helpful and pleasant to work with
Timothy MFive star all the way around!
David BExcellent experience all around
Roger PSee above
John AVery helpful and easy rental process!!! Nice people
amy FEveryone was extremely nice and helpful! Made the experience smooth and easy to do! Would gladly recommend them to anyone!
shanna sThis location is always very helpful and always has what I need
Timothy MEverything was great
Lisa MThe staff are very friendly and help make the rental process as easy as possible.
Diana A