Customer Reviews for Bargain Center Thrift Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bargain Center Thrift Store

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Victoria L.
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Customer did not leave a comment.

Mikayla J.
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After initially being told the rate was $62 and change I was charged $137 and charged again for $140, so I was charged twice for the rental and the charges are no where near what was discussed before rental.

Daryl N.
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Customer did not leave a comment.

Freddie H.
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Customer did not leave a comment.

Curtis B.
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Grade A Service. They are doing a good job in the community in which they serve.

Alan L.
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The front left tire on the inside was worn very bad.the truck pulled to the right very hard.the fuel mileage ways not good.

Russell B.
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Customer did not leave a comment.

Presdelane H.
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Customer did not leave a comment.

Curtis B.
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Customer did not leave a comment.

Veronica W.
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I really appreciated the top quality of service starting with a friendly smile, respect, having patience to explain instructions of what's required for the truck, and overall showing consideration of the person as well as the property. Thank you so much, I will definitely tell others about this location.

Curtis B.
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Customer did not leave a comment.

Robert C.
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Customer did not leave a comment.

Deborah T.
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Rep could not give me a hard copy of the contract.

Myla H.
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Staff is very friendly and the gentleman that took care of my rental was very knowledgeable, attentive and intuitive to what I needed. Also, I must say an awesome experience shopping around Bargain Center, while completing my rental. I was able to pickup some price friendly items and the young lady cashier was a joy. I will definitely be back. Thanks for a wonderful experience.

Jason H.
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Customer did not leave a comment.

Gilbert B.
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Customer did not leave a comment.

John M.
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The service representative at the center was absolutely great. He was prompt, courteous, and very helpful. He went above and beyond the service that I have experienced at any other U Haul location. I recommend that he receive recognition for his excellent service. Employees like him are hard to find. Aside from the U Haul location, I contracted to use a moving service that was advertised on the U Haul website. However, the mover, Rocket Movers MGM, did not show up for the job assignment. I spoke to them the day before the job time and they assured me that they would be at the location on time and ready to work but they never showed up, even after I contacted them that day to see why they were "no shows". I have submitted a claim against the company but i recommend that U Haul ban them from its website. They give U Haul a bad reputation due to their association with the company. I will never recommend them to any one looking for movers. They left me in a lurch and cost me time and money.

Margaret S.
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Nothing, everything was perfect!

Keith B.
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I reserved a 26' brand new truck. When I went to pick up the following day I was told I could not have that truck and given a much older one. I seriously thought I would not make it to my destination. Truck ran horribly almost stalling out several times. Not to mention it was completely out of gas. When I turned truck in there was a major problem with the contract. The truck number was for the original truck reserved not the one issued. District and regional had to be called to see how to handle. I will be needed to rent another truck within the next week to complete my move. It WILL NOT be from U Haul which is the only company I have ever used. I'm a VERY unhappy and dissatisfied customer and will let anyone I can know.

Cynthia T.
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Nothing, everything is ok.

Jennifer C.
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Customer did not leave a comment.

Jose M.
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Truck tires were out of balance , used way too much gas . We usually have no problem with uhaul but this move was problematic. From Montgomery to Dothan twice it took 100 dollars in gas . That’s way too much ! Additional charges were over 100 dollars after 143 dollars deposit . Only 16 dollars of that was gas charge , the rest was mileage . Still way too high !

markus S.
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Customer did not leave a comment.

Debbie R.
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The service was EXCELLENT

Stephanie H.
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Customer did not leave a comment.

Curtis B.
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Keep up the good you're doing in the community and surrounding areas.

Eugene W.
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Bueno. Perfecto, y nada problems todas.

Thomas J C.
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Customer did not leave a comment.

Paul W.
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Customer did not leave a comment.

Jerry H.
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Location is in the hood and have undesirable hanging outside. Takes away from the experience and downright scary to most. However the guys running it was polite and efficient. Overall good experience at a bad location.

Kenith I.
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Clean, professional, convenient.

Buena V.
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This location is convenient to my home. I witness the contribution they make to the community with the food give-away. That makes me want to continue to do business with this Thrift Store and Uhaul. The Staff were helpful and understood my frustration with renting the truck and moving. Thank You!

Michelle B.
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Great service!

Curtis B.
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Customer did not leave a comment.

Wanda S.
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The building was hot no air conditioner located inside a thrift store outside was dirty and had boxes of rotten vegetables about.. but the uhaul rep . Steven was wonderful .. very helpful and friendly he needs a new location he does such a wonderful job I can only imagine how far he could go if he had a better building to operate from ..

Charles S.
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The associates were not helpful. They left the store while we were in the middle of our struggle to get the online check in working. After an 1 1/2hr on the phone and online we get the key unlocked and head over the truck reserved for us. The truck was dirty inside and out and the truck did not contain ANY of the materials we ordered and paid for on line. In addition the gas tank was not full. We had to travel to another store to pickup our ordered supplies which they were not fully equipped to give us due to being of and the associate could not help us get a refund on the items that were not available. So the next day I had to get a refund which took 45 mins and 4 transfers. The worst experience in my 10+ years using U haul. Unbelievable!!!

MICHAEL S.
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Customer did not leave a comment.

Teresa S.
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Steven J.
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The location is poor. It's in a horrible building where there is no air conditioning. I felt sorry for the workers. That said, the work was efficient, perfect, flawless, comfortable, friendly, wonderful. The facility is less than desirable.

Bertha D.
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When I reserved the U-haul, I was quoted $19.95 per day but when I picked it up it was $39.95 a day.

Curtis B.
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Customer did not leave a comment.

Marcus S.
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To have more selections available for trucks

Ronald K.
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Customer did not leave a comment.

Hope W.
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Steve was very helpful in helping me get the truck. He was informative and knowledgeable. Would definitely recommend

Curtis B.
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The Staff could use another terminal to handle the overflow of customers.

Donald H.
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Since it was a personnel-free pickup and drop off, it would have been helpful, up front, to know the steps for returning vehicle. I was rushed as I didn't anticipate all the photo taking required.

Curtis B.
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Customer did not leave a comment.

Mark Y.
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This location needs to stay open later.

Amy J.
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Customer did not leave a comment.

Jeffery N.
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Truck was Dirty

Kelly T.
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Customer did not leave a comment.

James O.
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Customer did not leave a comment.

Renee F.
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Great customer service at the location. I was very pleased.

Bill D.
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Homeless people all around, manager distracted. I wanted something close to the interstate, not in a rough section of town.

Eric R.
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Great

Brian J.
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Customer did not leave a comment.

Djemanesh A.
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Customer did not leave a comment.

KISMAS H.
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Customer did not leave a comment.

Johnny J.
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Customer did not leave a comment.

Curtis B.
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Customer did not leave a comment.

Lynn L.
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Customer did not leave a comment.

Stephen M.
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Customer service needs to communicate better; I requested one location but was given another w/o being explained why.

jamika H.
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Customer did not leave a comment.

Yolanda B.
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Customer did not leave a comment.

James R.
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Customer did not leave a comment.

Sandra W.
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The personel here are outstanding! Check out was quick and smooth. As an additional bonus, afterwards I did a bit of shopping

Mark P.
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Customer did not leave a comment.

Mark P.
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Customer did not leave a comment.

shirley C.
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N/A

Dodd W.
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Customer did not leave a comment.

HASHISON K.
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Angela H.
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Mileage fees are a little high when we have to also fill it back up with gas.

Ashley G.
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Customer did not leave a comment.

Brent M.
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The gentleman that helped was over the top helpful and did everything he could to help with getting me a larger truck.

Curtis B.
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Customer did not leave a comment.

Curtis B.
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Customer did not leave a comment.

Tonya M.
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The location and people were great. But I was very upset with being charged for an extra day and then turned into ANOTHER due to my truck breaking down.. I called the reservation line at 12:15 and he scheduled me to pick up over an hour away for 12:30.. I did not pick up till 2:34 and I advised your person it would take that long. Then the next day I was there to return it at 3 and was told I'd have to pay for another day!!! I called and was continually put on hold without even being told I was being put on hold! It was not. Pleasant experience and am considering going with a different company in the future. I've rented ALOT from y'all in the past 3 years and this was uncalled for since I didn't have that money to spend

betty M.
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Customer did not leave a comment.

NICOLE L.
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Customer did not leave a comment.

justin W.
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The place I picked the truck up from was not in a good part of town and the building did not have any A/C. My son and I were inside for about 30 minutes or so and it was VERY HOT!! I was also not notified when making my reservation or when picking up the truck that they charge .79/mile. That was a BIG surprise that I was not happy with. I will not do this again. After spending $250.00 on the truck alone, along with 4 days of moving things myself, I could've paid someone to move my family for just a little more money.

mark J.
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Customer did not leave a comment.

Joseph P.
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Customer did not leave a comment.

Stephanie H.
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Customer did not leave a comment.

Den T.
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Customer did not leave a comment.

walter S.
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Customer did not leave a comment.

Robert U.
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Customer did not leave a comment.

Curtis B.
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Customer did not leave a comment.

Gabriel C.
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Steven was very responsive to my calls. Which is a good thing seeing as he completely misread the gas gauge and charged me $36 for fuel. After sending him a picture of the ending mileage and fuel level in one shot refuting his low fuel claim he refunded my money.

ronnie K.
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Customer did not leave a comment.

Rishi R.
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This REVIEW comes much later than planned, as always, it better later than NEVER... Jester of appreciation to the U-Haul Rep. at 1728 Mount Meigs Rd, Montgomery, AL 36107 location. I must say Steven Browder without a doubt, exemplifies the personality & characteristics of what ALL U-Haul, whether it be Corporate OR none employees should be and exude. He was totally respectful, courteous, kind, helpful, polite, warm in the best of 'Southern Hospitality'. He went way beyond his call of duty to meet our urgency to get a tuck/auto trailer for a VERY long trip to Quincy, MA. This was a Military move & time was imperative. Because it was a one-way journey, our p/up equipment was schedule way out of our requested location, time was lost, (3 hrs.) After explaining our dilemma, Mr. Browder came in 4 hours earlier to accommodate us. Although, U-Haul gave us extended drop-off time and miles, gladly appreciated, we were able to reach our destination ahead of time, not expending the miles and time allowed. Our journey was totally stress-free, with minor 'hiccups' which were remedied quickly. Without 'hiccups', the trip would seem too unreal! Many 'kuddos' to Mr. Steven Browder. I will gladly recommend this location to anyone in need of U-Haul equipment & services. Upon my return to my home State of Florida, I personally called and expressed my gratitude and appreciation to Mr. Browder. By the way, U-Haul area rep. Mr. Scott Ingle also extended any additional help we may need to facilitate our 'pack & move' trip. My Son, Army Officer, and I Thank You...Go U-Haul. An experience to remember & cherish. Pakshi Singh

Darith W.
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Employees were very helpful in closing out my transaction. Great attitude, positive. Told me what was going on. Also, this location is flat and has a large parking lot; it is good for maneuvering just about any sort of equipment easily, whether it be a big truck or a trailer. HIGHLY recommend this location.

George N.
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Clean and friendly.

David K.
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Customer did not leave a comment.

Nathaniel P.
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None

leah W.
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Lot was blocked with barrels....but this was location my online account told me to drop it off at.

No reviews have been submitted for this location.

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