Le client n'a pas laissé de commentaire.Chantha C.
Customer Reviews for Barrys Automotive
(U-Haul Neighborhood Dealer)
Pour nous contacter
Lancaster, PA 17601
Services dans cet établissement :
- Mon–FriDe 7 h 30 am à 5 pm
Heures d'ouverture spéciales
- 4/1/2023: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.Marie B.
Le client n'a pas laissé de commentaire.RICK H.
Le client n'a pas laissé de commentaire.VERONICA B.
Le client n'a pas laissé de commentaire.Robin A.
Le client n'a pas laissé de commentaire.Ralph L.
Le client n'a pas laissé de commentaire.Craig S.
Le client n'a pas laissé de commentaire.Joseph D.
Le client n'a pas laissé de commentaire.Michael G.
Le client n'a pas laissé de commentaire.MORGAN D.
Galen whom helped me at the location was great !Phil H.
Le client n'a pas laissé de commentaire.Scott M.
The manager was friendly, courteous and very helpful.steve W.
Le client n'a pas laissé de commentaire.Kevin M.
Galen was fantastic!troy K.
Great service! Easy in and out at both pickup and return. Would definitely rent there again.William F.
Staff at this location were awesome! Helped get proper sized vehicle. Je les recommande fortement.Dodd T.
Great customer service! Quick and easy pick up and drop off.Tricia S.
Great service!David T.
Le client n'a pas laissé de commentaire.Michael J.
Le client n'a pas laissé de commentaire.MICHELLE Y.
This was the worst experience in every way other than the vehicle itself. I was charged for two days. I was fraudulently charged a fuel fee. And then when I was promised a refund, instead I was charged a third time.David P.
galan was on top of it. very helpfulRON E.
Le client n'a pas laissé de commentaire.Tom L.
Very friendly staff.MEYLIN B.
Amazing service, would definitely rent from this location again.Sasha D.
Le client n'a pas laissé de commentaire.Cassie W.
Le client n'a pas laissé de commentaire.Kerry B.
The steering wheel is off center and doesn't steer correctlyMary Jane S.
The gentleman that assisted me was very kind! Very professional, and super down to earth. Thank you for making my experience with your business welcoming. I will recommend your business to our friends and family. Happy holidays!Amanda C.
Great customer service!!Donna K.
Galen was personable, knowledgeable, and easy to work with.Laurie M.
Great service.Rocco S.
Did an overnight drop off location was closedDebbie and Benja W.
Have someone who is better trained on EVERY levelLinda F.
Great place. Very knowledgeable and friendly.James R.
Le client n'a pas laissé de commentaire.Johnathan H.
The customer service when picking up the trailer was excellent. I was not able to drop off the trailer in the designated location after hours since the lot is pretty small, and all spots were full. I was also not able to check in the trailer using my phone, but that is a uHual website issue, not the store. I would have rated excellent except for the check-in issues.Kurt S.
Le client n'a pas laissé de commentaire.Hardik M.
Barry's had an ample supply of equipment on site. the mechanic was extremely helpful and had pump gas on site if you needed to fill up after hours for convenience. I will be using this location in the near future.Jason B.
Le client n'a pas laissé de commentaire.JON T.
Galen went out of his way to be helpful, thanks!DAVID E.
Le client n'a pas laissé de commentaire.Nicolas S.
This was my worst experience with uhaul. I have rented uhauls before and it was always easy but we did not enjoy this experience. It was the worst experience. The truck was old and bouncy. In my experience with uhaul we always could pick up the uhaul and drop it off at the closest uhaul location. However we were told that we couldn't do this and had to bring it back to the original location or else we would be charged a large amount of money. This made our mileage go up because the original pick up location was not close to our new house. Then I filled up the truck prior to turning it in but was charged for 3 gallons of gas. When I turned it in the guy didn't want to go out to check it because he said he was busy doing something. I should have told him that we had to go check it because I was charged for gas I know was not needed. The tank was full. I would never go back here!Diana R.
Picking up truck via app was a nightmareDanny D.
Le client n'a pas laissé de commentaire.Danny A.
Le client n'a pas laissé de commentaire.Francis Y.
The truck that I rented had serious issues with the transmission. When shifting to the second gear, the transmission vibrated violently every time. At 60 mph, there was a loud whining sound suggestive of metal on metal. I expected a breakdown throughout the entire 10 hour trip.Thomas M.
Le client n'a pas laissé de commentaire.noufoh D.
Le client n'a pas laissé de commentaire.Juan O.
Le client n'a pas laissé de commentaire.JEAN F L.
Le client n'a pas laissé de commentaire.David D.
Very friendly and efficient.sally M.
Service was amazingISIAISAH D.
Great experience. Will use aginjesse M.
Everything went smoothly. They made extra effort to be sure the vehicle I'd reserved was available at the requested pickup time.Robert U.
Le client n'a pas laissé de commentaire.Jacob P.
Le client n'a pas laissé de commentaire.Colette G.
Le client n'a pas laissé de commentaire.Adorian L.
The 19,99 sales pitch is bogus. Try 75 dollars for less than 4 hours.Angie E.
Good location. Helpful staff & quick service.Ted L.
Get more vehicles to be available for the demand that is out there.Robert C.
Vehicles that often come in from other locations are not kept as clean as this location does.Michael B.
very nice and kind service! I highly recommend this store to all.Jong K.
Very fast and professional, thank you.Jason T.
Le client n'a pas laissé de commentaire.LAWRENCE P.
Le client n'a pas laissé de commentaire.Brian K.
Le client n'a pas laissé de commentaire.Katie I.
Replace old truckColin F.
Excellent service à la clientèle. He helped me hook up the trailer. Great experience.MAHMOUD H.
Le client n'a pas laissé de commentaire.GERALD D.
Nothing - very positive experience.JAMES B.
Le client n'a pas laissé de commentaire.Pamela B.
Le client n'a pas laissé de commentaire.Derartu K.
Le client n'a pas laissé de commentaire.Greg C.
Prices are way too high. And even after I cleaned the inside of the uhaul ! I was still charged a 25 fee for cleaning. And they don't tell you there's multiple fees! This place sucks prices are too much. All those fees are not included in that deal price you guys make it seem ! For the truck ! Never again I was charged 107 bucks. For less hours then I did the last time and that time I had the truck longer and it was cheaperCharles S.
I asked for counter check in and no one was there. Had to call and wait for someone to arrive 20 minutes later to get the van.Lymden H.
Not a thing Thank you.Robert H.
Very good service. This was my first time hauling anything with my hitch. It was a wonderful experience.Sarah H.
Le client n'a pas laissé de commentaire.Robert T.
Le client n'a pas laissé de commentaire.NICOLE S.
The interior of this vehicle was in the worst condition I have ever received. Spilled soda on the console, floor and cup holders, empty Red Bull can on the floor used as a chewing tobacco spittoon, cheese crackers and crushed crumbs on the dash and the floor, smelled pretty ripe in the cab, gas was around 1/4 tank. I know they recently pulled in some vehicles from around the area to satisfy demand and this vehicle was probably received by them in this condition. I have always gotten vehicles from Barry's in tip top shape in the past and I do business with them on a regular basis. I had to take photos and I know they'll not be happy. Shame on the slob renters that left it off in that condition. What pigs.Michael B.
Le client n'a pas laissé de commentaire.Al M.
Le client n'a pas laissé de commentaire.Andrew W.
Le client n'a pas laissé de commentaire.LUIS F.
Really great service!!!Anthony T.
The UHaul had a major leak in the roof which damaged our furniture. We did not know this until it start raining.Amy W.
Le client n'a pas laissé de commentaire.JEFF D.
Galen is. A super nice guy, the truck was fine. My only complaint is with the online truck return. That's an absolute crock of shit. I have to stand around taking stupid pictures of a truck I use for an hour or you charge me $20? What a grift. You're basically ransoming me to determine whether I want to be inconvenienced or pay you money without a legitimate service. On no planet did what I did to check that stupid truck in result in $20 worth of work to anyone, all it was was a minor pain in my ass. If you're not making enough money on your rentals, change the rates and stop nickel and diming people with random bullshit charges and pushy attempts to get us to buy unnecessary services. My review responses above are for Galen and Barry's, which was great. My contempt is for U-Haul and it's bullshit charges. I won't use U-Haul again. If I did, I'd gladly go see Galen. In fact, I may just use his service station generally. Screw U-Haul, though.SCOTT S.
Le client n'a pas laissé de commentaire.Cheryl W.
Ditch your appRonald W.
Le client n'a pas laissé de commentaire.Mike S.
Le client n'a pas laissé de commentaire.karen S.
Le client n'a pas laissé de commentaire.Stephen K.
I was misquoted on my bill, your $300 charge that you charged me twice has overdrafted my account. Nobody called or even offered to help fix that mess! FYI:Tell the truth on the bill. Be honest with customers and maybe you will get better ratings! If it were possible to leave a zero star I would!gary L.
Le client n'a pas laissé de commentaire.THOMAS B.
Le client n'a pas laissé de commentaire.Robert A.
Le client n'a pas laissé de commentaire.Chase Y.
Le client n'a pas laissé de commentaire.Nicole V.
The van was recently washed but smelling really bad. I mean really bad.FERNANDO A.
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