Le client n'a pas laissé de commentaire.Andrew S.
Customer Reviews for Ace Hardware
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Phoenix, AZ 85020
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 7h pm
- Sam : 8h am à 6h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 5/30/2022: 7h00 am à 3h00 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Timothy K.
You could use a larger UHaul sign over the area where we pick up trucks as it's not obvious where to go when younfirst walk into the store. That said, I really like getting trucks at this location. VERY convenient!Jeffrey S.
I was needing a truck and got it with no advance order! ExcellentBETH M.
Le client n'a pas laissé de commentaire.Angel T.
Le client n'a pas laissé de commentaire.ELIZABETH B.
Le client n'a pas laissé de commentaire.Steven H.
I know everything is expensive now a days but I didn't realize the 19,95 rental would turn into 126$ total not including the 35$ for gas. Just super expensiveMichael C.
Le client n'a pas laissé de commentaire.German L.
The woman that helped us at ACE Hardware went above and beyond. Thanks for great service!Gregg C.
Staff was nice, but tool nearly an hour to get truck and equipment together, causing the movers to wait an hour and charge us more for their work.Jason K.
Faith was amazing!Sebastian R.
Everything! We were not given the proper equipment and did not have legal working lights on the unit. Did not get our reservation correct. We requested a two day cross country one way trip and was set up as an in town single day trip. My credit card was illegally charged without authorization for the difference in prices after we had the equipment for a full day! Was charged over 30 % for â€œtaxesâ€ . Was given a trailer only meant for in town usage to go across country. Worst customer service. Not one employee out of the 5 I spoke with updated the system or informed the other employees so no one knew what was going on and received numerous calls having to repeat over and over again the issue that no one could seem to fix. Forced into a contact I didn't agree to or sign up for because their mistakes and I already had the unit. I never did sign or agree to the terms and conditions for the new contract yet they sent me â€œmy copyâ€ and charged my card for the FULL price to only refund what had already been paid for days later.SARAH A.
The item wasn't at the location as promised so they did jump through hoops and get us the size needed on the day we needed so we were pleased. If we hadn't checked on it a couple of days ahead of time, I don't know what we would have done. They said there wasn't one in the whole state. Uhaul found one. & the store secured it for me.JANI D.
Le client n'a pas laissé de commentaire.MICHAEL D.
I asked for.7am pick up and they did not open till 8. The guy did secured the hitch on the trailer and as I drove on to the high way the trailer parted my truck and broke my hitch light. Also twisted the chain holes.RUDOLPH C.
Le client n'a pas laissé de commentaire.Tim W.
This vehicle was EXTREMELY unsafe to drive. The passenger side view mirror would not stay in position which did not allow for any right lane changes that weren't 100 % blind. This vehicle never should have been rented out & would like to talk to someone about a refund.Megan L.
Everyone was very nice and super helpful.Enid J.
Le client n'a pas laissé de commentaire.ETHAN B.
Le client n'a pas laissé de commentaire.alice W.
Le client n'a pas laissé de commentaire.TREVOR H.
Le client n'a pas laissé de commentaire.BRANDON W.
Le client n'a pas laissé de commentaire.MARK G.
Le client n'a pas laissé de commentaire.DARLENE D.
You double charged me and overdrafted my account now neither this dealer OR customer service will compensate me for this. I will never use uhaul again.Conrad V.
Le client n'a pas laissé de commentaire.ALEXANDRIA J.
N/A The woman who helped me was efficient and friendly. The whole process was easy.SHANNON O.
Le client n'a pas laissé de commentaire.Nicholas B.
Le client n'a pas laissé de commentaire.GUADALUPE A.
The lady that helped me at the location was very friendly and accommodating.Chris W.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.PAUL W.
Everything was so easy with the whole process very friendly staffJAVIER B.
Le client n'a pas laissé de commentaire.ASKAR I.
Another awesome and very convenient location to dropoff! And the crew was very knowledgeable about their service. Happy holidays and thank you from Diverse Moving Solutions!Juan S.
Great serviceJulie A.
The passenger mirrors, They move from place when there are strong movements on the road.WANDER G.
Le client n'a pas laissé de commentaire.FELECIA N.
Friendly, helpful staff and very convenient.JANET A.
Le client n'a pas laissé de commentaire.ROBERT C.
Truck should have not been rented out. The passenger side mirror was not working properly. After adjusting, it would drop down and out of position. So basically you are driving blind on the right side. Also, the instrument which turns the lights on/off was taped into position so when trying to turn the lights on, the light instrument falls into the dash. And it turns out the store which rented the truck knew about the light situation. Both items are very dangerous.VICTORIA K.
Le client n'a pas laissé de commentaire.RAUL G.
Lights did not work, slow serviceJAMES W.
Le client n'a pas laissé de commentaire.KARLA L.
Uhaul customer service extremely rude, not given enough miles to get from location to location. Customer service said mileage was only from pickup city to major city which was short by quite a few miles which were charged to me. Very dissatisfiedKENNETH SCOTT U.
Le client n'a pas laissé de commentaire.MICHAEL GLEN B.
Le client n'a pas laissé de commentaire.Serina P.
The charges are ridiculousALBERTO L.
This has been my go to place to rent, they are always friendly and helpful.CHRISTIAN G.
Finding the office location . Then looking for the person to complete the closing. ThanksSCOTT S.
Le client n'a pas laissé de commentaire.Caroline C.
Le client n'a pas laissé de commentaire.Kristi S.
Le client n'a pas laissé de commentaire.Mark W.
Le client n'a pas laissé de commentaire.Elaine T.
Only suggestion is to have the young lady who helped me help them!! Friendly, helpful and knowledgeable she made this a 5 star experience!!!ALBERT J.
The truck was newer than the one I used the last time I rented from a different UHaul location in Tempe. It was clean, handling was better, and the staff who processed and prepared everything were extremely kind and professional. I'll be using this location for all of my UHaul moves in the future.Alexandra L.
Minor repairs needed. Driver side viser did not have a clip to secure it. Other than that it was great.MICHAEL W.
Le client n'a pas laissé de commentaire.CAROL A.
Faith went over and above to make sure everything was right. Excellent experience all the way around.SANFORD MICHAEL G.
All good!dan K.
Le client n'a pas laissé de commentaire.XAVIER M.
I think that when making an online reservation, the Uhaul employee should take into consideration that the customer may now be familiar with area or city that they're moving to. Both my pick up and drop off locations were 25-40 miles from my load and off load points. Excessive driving (towing) while in an uncomfortable or unknown driving position.KATHY G.
Le client n'a pas laissé de commentaire.MATTHEW R.
Everything was greatDOROTHY C.
The staff at True Value are the best crew I've dealt with at any hardware store. They truly care about customer service and that today is lost. More stores can learn a thing or two about great customer service from Barry's True Value. I have sent people in the area there for the past 7 years. Big thanks to the staff at Barry's True ValueJASON R.
Le client n'a pas laissé de commentaire.TERESA A.
Le client n'a pas laissé de commentaire.ARIANA E.
Le client n'a pas laissé de commentaire.Herby B.
Le client n'a pas laissé de commentaire.JACOBUS B.
Russ was a great help.ALFRED J.
Make sure all trucks have closing latchesPHILLIP M.
Le client n'a pas laissé de commentaire.DAMION L.
Le client n'a pas laissé de commentaire.leslie V.
Make signs for returning uhaul trucks easier to find.Brenton P.
The young man who took are info and got us the truck was very kind, quick and helpful. We would rent from here again for sure. Merci.JOSEPH A.
It was super easy to reserve online and pickup was a breeze. The young man who helped us was very friendly and it all went smoothly. The location was great for us and very easy to get in and out.DAVID C.
Le client n'a pas laissé de commentaire.JOSE P.
Le client n'a pas laissé de commentaire.MARY MARTHA H.
They were extremely friendly. Excellent customer service.Karma F.
Le client n'a pas laissé de commentaire.CHESTER THOMAS H.
Great customer service all aroundChristian J.
Very helpful associate! She was super awsome 10/10Ronald H.
Le client n'a pas laissé de commentaire.TIMOTHY M.
Le client n'a pas laissé de commentaire.Raymond W.
Le client n'a pas laissé de commentaire.Jeremiah M.
Le client n'a pas laissé de commentaire.FRANCISCO A.
Le client n'a pas laissé de commentaire.JENNIFER S.
Le client n'a pas laissé de commentaire.MATTRICE C.
The manager was rude to me on the phone. Front counter person at Ace acted like I was not a priority over the Ace hardware clients.DAMON A.
Le client n'a pas laissé de commentaire.ROY P.
Easier upload of drivers licenseLILIANA R.
Le client n'a pas laissé de commentaire.Stacy R.
Le client n'a pas laissé de commentaire.SIONE F.
I aPRISCILLA C.
Fantastic staff here, love this hardware storeSUSAN K.
Always hire nice folks like those that helped us!karl D.
Nice people...a true pleasure.karl D.
Easy to find location, very helpful staff. Overall a great rental experience.Beckett A.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous vendons des centaines de produits qui facilitent les déménagements!
Nous offrons la plus grande sélection de l'industrie!