Évaluations des clients Bath Mini Storage II
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Bath Mini Storage II
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JOHN V. le
Great working with Mr. Sincerbox, he was very accommodating!
JEANNIE F. le
Mr. Sincerbox went above and beyond to help me obtain a trailer for my vehicle despite electronic obstacles with my order. He was friendly, courteous, extremely professional, and awesome!!!
Brandon W. le
Nothing he was great had everything ready to go
Lisa N. le
Easy drop off- great experience!
shelli R. le
I have no complaints.
SUSAN W. le
Everything went great couldnt ask for better service. Even had to keep extra day called the person in charge set it right up. Made our job a lot easier. Thank You
Jamie C. le
Clean and courteous
Gordon V. le
I rented a motorcycle trailer to transport a motorcycle. The UHaul agent was helpful in getting the trailer hooked up to my truck. When I got to my home, I discovered that there was a fair amount of debris in the bed of the trailer. Pieces of plastic, grass clippings, hedge clippings, small stones, flakes of rust, a metal "S" hook, and a metal wire lawn marker. I had to sweep out the trailer before I could load my motorcycle. It seems like returning a clean trailer for the next customer's use would be a given policy with UHaul.
Crystal H. le
Maybe a larger lot for more equipment
GUS C. le
Nice guy, knew his business, good transaction
Robert S. le
Access to parking lot was easy to drop off car haul trailer.
Thomas S. le
Put a crank down jack on your trailers! It is totally ridiculous that this poor guy had to physically pick up the tongue of the trailer and then hold it while I back up and get under it, which luckily I got in the right position on the first try. There has to be a better way. They must make a crank jack that is strong enough to hold up to the rigors of your rentals. Plus, the worst part is that I dropped the trailer off at a different establishment after they closed, around 5:30, which is fine in terms of self checking out the trailer using my phone, but the complaint I have is that I had no choice but to pick that trailer tongue up my self, which is the heaviest thing I've lifted in years, and I build houses and lift things for a living. Please put crank jacks on your bigger trailers, at least. Lifting over 100 pounds should not be part of the Uhaul experience!
Richard M. le
Quick and easy. John is a good guy to deal with.
todd P. le
Was on vacation!! Reservations did not let me know this, then wanted me to deliver 20 miles away. I had already put the keys in the drop box.
Richard M. le
Very easy to work with and friendly.
Walter W. le
John was very accommodating. I was scheduled to pick up at a different location. However, they did not have a van available. John did, and was closed, but was willing to come in so I could get the van.
BRIAN B. le
The U Haul representative at this location knew exactly what he was doing, very professional and courteous. He is the epitome of a sales rep.
MARK C. le
Fast ,easy efficient pick up.The trailer towed well. Its well made also
jason F. le
John at UHaul bath has always taken care of my needs.
Kristin J. le
Awful customer service and they will charge you more than agreed on.
William B. le
The truck was not well maintained, because there was a cigarette butt in the ashtray and the back of the truck was not clean. On the drivers' side of the truck, it was leaking water while it was raining. The door seals on the truck were not very good, the air was still coming in while driving.
Thomas B. le
Say Hi to Big John for me !
Rockne L. le
A1 service and very polite and considerate.
Laurie S. le
Have rented from here a few times,always happy with everything.
Laurie S. le
Nothing. Everything was great. Friendly service.
TRAVIS D. le
The bill i was given at the store was different than the bill i got in the email the store bill was 10$ cheaper than the email bill i got. And i wasnt allowed to rent it for 24hrs because he said he already had it rented out to someone else so i had to rush to get everything moved and have the van back. So only got to use the van for total of 6 hours but was made to pay for 24hrs not very happy about that.
roy B. le
Dropped off on a Sunday no one was there. Someone called me earlier from that location and asked me if I was going to have the truck back because he already had it rented out. I tried to talk to him about the issues I had with the truck and the light being out so the next customer would not have the same problems and or poor service that I had. It seemed that he didn’t want to hear it.
DANA E. le
Mr. Sincerbox was excellent.
Toni U. le
The man in Bath was very arrogant and condinsending. I would not go there again. He acted like we were a bother to him.
BRITANI Y. le
We were in and out in 10 minutes. Owner was very pleasant. Would definitely recommend.
TOM T. le
I USE THIS LOCATION OFTEN. JOHN,THE OWNER IS A GREAT GUY
Paul T. le
This location is very limited in selection.
Gaudencio P. le
Everything was good at the return location.
LORI W. le
Nothing, everything was great v
DON C. le
Nothing. Every thing was fine.
DARRYL R. le
definetly would recommend this place...had me in and out on the road quickly,very professional and courteous people!
JEFF A. le
John was very polite and helpful. No need to change anything. We'd recommend the Bath Uhaul location.
Melissa M. le
the guy at bath mini storage was very rude. I also paid for moving blankets and never received them!!
KAREN D. le
Excellent customer service. John was very helpful and made the moving process smooth and easy.
sue Y. le
We reserved the 17' truck about a month prior for 4 days to transport items for an antique show & sale. The owner/agent refused us a 17' unit while 2 sat on his lot and put us in a 10' truck instead of what we ordered. I tried in every way to contact corporate Uhaul (via online as well as by phone) before loading the truck. Between the computer system at the agency being down, and his (John Sincerbox's) slow action to get us checked out (over an hour to get checked out), I was rushed to get the truck loaded and get on the road for the show. Even with the 10' truck, the owner would only rent it for 3 days, and offer us 105 miles on the unit. We expressed the truck will not be back until the 4th day, and it was 110 miles round trip to the event and back, not including the 12 miles each day to the motel we would be staying at and back to the event. He said we would have to pay for the extra day, as well as the extra mileage after we returned the unit. The lack of space to carry all of our merchandise to the show, only limited us in the amount of items we could sell over the weekend by at least 50%! John made it sound like he was doing us a favor and saving us money on the rental as well as the mileage costs, it actually cost us money, because this show only comes once a year and we buy items just to take there to sell all year long. The truck was great, almost new with just over 4,000 miles on it, and we cleaned and swept the unit before returning it to the lot on Sunday. Sue still needs to meet with the owner to finalize the outstanding rental charges and has plans to be there at noon on Tuesday. The owner was quite rude, short, and very pushy. I WILL NOT return to that facility to rent a truck again! John Kennedy & Susan Yartym
vincent V. le
Great guy. Helpful