The gentleman that helped me checkin when I dropped off the truck provided superior customer service. He showed me kindness when I needed it most and I greatly appreciate him. Thank you so much sir!Taylor J.
Customer Reviews for Battle Creek Rental Equipment
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Battle Creek, MI 49014
(E of Raymond Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 4h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Veronica T.
Le client n'a pas laissé de commentaire.THOMAS WILLIAM N.
Le client n'a pas laissé de commentaire.Mike I.
Le client n'a pas laissé de commentaire.JULIO OVERVIS P.
Le client n'a pas laissé de commentaire.Asjha H.
Jeff Card is a great guy to work with. I've rented from him several times and each time it is a positive experience. I continue to use this location simply because of his help. Jeff always has a good attitude and always works hard to make sure every rental is a positive experience.TIMOTHY CRAIG K.
Le client n'a pas laissé de commentaire.Patrick D.
Not a thing.JEFFREY CLARK D.
Le client n'a pas laissé de commentaire.Gabriel I.
Le client n'a pas laissé de commentaire.EDWARD EUGENE C.
The wait was a bit longer than expected, but there was only one person working. Other than that, the service was excellent and the equipment I used (utility trailer) was in great shape.Gabriel I.
Le client n'a pas laissé de commentaire.STEVEN MITCHELL M.
Le client n'a pas laissé de commentaire.Terrance T.
My boyfriend and I had a long day dealing with U-haul for our move to Grand Rapids. Starting at 9am we went to pick our first initial U-haul pick up and there was an issue with the reservation. After calling around to a bunch of places we finally found one. Jeff was GREAT! He was the sweetest guy, and helped us out with a deal. Thank you, Jeff for making our frustrating day into a good day after we got to work with you.BROCK RICHARD R.
Le client n'a pas laissé de commentaire.JAMES PATRICK A.
Staff was very knowledgeable and helpful.ALTON CHARLES A.
Le client n'a pas laissé de commentaire.KINDRA KAE H.
Phil is awesome. Very helpful and great to do business withCHRISTOPHER FLOY W.
Le client n'a pas laissé de commentaire.AMYANNE N.
Outstanding location Very pleasedWAYNE LEE N.
Make a lower flat rate on pickup trucks if our of town is needed say 300 miles for 49.95.LAWRENCE MICHAEL L.
Great job by the person who helped us, he even helped hitch the trailer to my car. The facility is clean and inviting. We will definitely go back when we need another trailer.BEVERLYLOUISE K.
Le client n'a pas laissé de commentaire.Tina H.
Le client n'a pas laissé de commentaire.Donald R.
Le client n'a pas laissé de commentaire.DWAYNE M.
Le client n'a pas laissé de commentaire.KATRINA ANNE C.
Le client n'a pas laissé de commentaire.Karen and A.
This was the most pleasant rental experience I've ever had!Katie W.
The inside of the windows of the truck I rented were covered in yellow nicotene. It was so bad I had to pull over and purchase something to clean them with an hour into my drive. The truck had 15 500 miles on it, but *700 hours*. If you do the math, this truck idled over *300 hours*, presumably with someone sitting inside vaping. Also, U-haul as a company needs to get away from GM as a supplier, their trucks have had horrible brakes for decades. Nearly hit a merging semi on the highway, because I had to plan my stops with this thing.SHAUN TERENCE C.
Awesome experience! Guys were very friendly and helpful.JERRY F.
Jeff was great to work with and help us extend the time with no problems. Great customer service!VIVIAN IRENE H.
Nothing .. I LOVE THIS LOCATION and the employees are wonderfulKARLEEN RENEE M.
Le client n'a pas laissé de commentaire.Rhonda M.
Have always used this location due to not only the close proximity of it but the ultra friendly personnel.Phyllis K.
Le client n'a pas laissé de commentaire.DAVID ERNST B.
There wasn't any windshield washer fluid or it wasn't coming out. Also, took me a LONG time to finish the return of the truck because I didn't know you had to take all vertical pictures and no horizontal ones... the app kept making me start over otherwise.David H.
Horrible experience. Worst uhaul location I've ever been to. Truck was dirty and smelled like cigarettes. I'm unsure if it's specific to this location, but it took a long time to get my picking up of the vehicle approved. 0/10.Aron H.
Le client n'a pas laissé de commentaire.LOIS ANN R.
Le client n'a pas laissé de commentaire.BRANDYJEAN G.
Customer service was excellentWANDA FAYE F.
The only thing that was wrong was the furniture dollies weren't in the truck as requested, but they took off the bill as soon as notified.Kimberly H.
I rent sometimes two trucks a month from this location. The desk personal jeff is always friendly courteous and professional. Trucks are always clean. Super awsome place to rent Uhaul.STEPHEN AUEN J.
Jeff was just as helpful as ever and he made the whole experience very welcoming and easy.CHARLES ALAN-REE B.
Give Jeff a raise or a double bonus.CHARLES B.
Jeff went out of his way to help me with an issue. He was super friendly and prompt at getting a solution.GEOFFREY JOHN G.
It would be difficult to improve on the service that Jeff provided us. He is an excellent representative for your operation.JEFFREY THOMAS M.
Le client n'a pas laissé de commentaire.Edward C.
Le client n'a pas laissé de commentaire.Raoul L.
Le client n'a pas laissé de commentaire.Brian S.
Le client n'a pas laissé de commentaire.Donald R.
Phil made my pick up go quickly and smoothly and Jeff made my return a breeze! I would definitely reccomend this place again. Thank you guys!Mesha K.
Staff was excellent in explaining everything to mePHILLIP EUGENE J.
Jeff was very, very helpful. The video advises the user to check the oil when stopping for fuel. Only thru persistence was I able to locate the hidden dipstick. I suggest that a inexpensive flashlight be placed in every truck. Put the U haul logo on, so if taken it serves as advertising.George W.
RienTimothy and Debo W.
Le client n'a pas laissé de commentaire.william M.
The 1800 uhaul number has no idea what they are talking about. Calledvthe to ask questions and the told me what I could do, but when I picked up my uhaual there was a totally different set of rules. Need to get on the same page, pretty pathetic for such a large companyJohn S.
The man who checked me in and out was professional and kind. I highly recommend using this location.WENDI JO A.
Great service & valueLAWRENCE MARTIN F.
No one was there. It was after hoursKYLEMICHAEL K.
Le client n'a pas laissé de commentaire.RHONDA M.
Le client n'a pas laissé de commentaire.Dominic A.
Le client n'a pas laissé de commentaire.Jennifer F.
I would recommend this location to anyone looking to rent a UHaul great people super friendly and helpfulDaleallan M.
Another fabulous job by Jeff... we like working with BCE, Jeff always knows what will work best for us!David P.
Le client n'a pas laissé de commentaire.GAVIN RILEY M.
Le client n'a pas laissé de commentaire.Daniel K.
Le client n'a pas laissé de commentaire.Terry R.
Jeff was awesome ! Super friendly, funny and helpful.Laura G.
Nothing to improve. Jeff knows his stuff and takes care of the customers like they are family. Anyone in the Battle Creek area would do themselves a disservice renting a truck anywhere else.DAVID ALAN P.
The running lights on the trailer did not work/stopped working. We didn't know this happened until it was at night and trucks were flashing their lights at us. We pulled over and found that they were not working. Had to drive with emergency hazard lights on until we found a hotel. Because of this we were only able to drive during the day which extended our trip by another day. Had additional costs because of additional hotel stays and unable to drive at night.MELINDA LEE W.
Very friendly and informativeCANDACE MARIE R.
Le client n'a pas laissé de commentaire.Brian S.
Le client n'a pas laissé de commentaire.MARY JANE S.
Le client n'a pas laissé de commentaire.Victor O.
The facility and service was superior. This issue I have is with your pricing...it's very confusing. I read on your website that the vehicles come with 32 miles, but they didn't. I think you need to be clear on what people actually need to pay for instead of advertising 19,95 $ on most of your fleet.MAKIBA MAISHA B.
Le client n'a pas laissé de commentaire.kristi H.
Friendly and very helpful will go back againGeorge H.
Mobile check in and out was easy and a breeze.Matthew T.
As always, Jeff is amazing!TEASHA MARIE M.
Le client n'a pas laissé de commentaire.LANCE C.
Le client n'a pas laissé de commentaire.MARK ALAN P.
Le client n'a pas laissé de commentaire.JESSE G.
Customer service was above and beyond!MIKAYLA C.
Can't think of anything.JOHN W.
Great job by Jeff. Trailor ready, quick billing and I'm off and running. Merci.MARK LAWRENCE H.
Guided me to and hooked up trailer perfectly.Norman C.
Price was expensive. Son wentwice as far to chicago for half the price tbru penskeDorothy H.
As always truck was not full of gas and inside of cab was filthy. Same two complaints I've had Every time I've rented a U-Haul truck over the last 30 years. If I was running U-Haul every truck would have this checklist before it got rented. 1) clean inside of windows 2) wipe down inside of cab 3) sweep and mop cargo area of truck No one wants to deal with the hassle of trying to fill the gas tank back to 3/4, 7/8 or 1/4 full. And no one wants a filthy disgusting truck.Stanley Z.
Le client n'a pas laissé de commentaire.david E.
Not a thing. Everything was great!!Carol E.
Everything went smoothly, the guys were very helpful.Janet M.
I let EVERYONE I know how wonderful Jeff is. He's ALWAYS so helpful and friendly!teasha M.
Uhaul went above and beyond to accommodate. Even added extra miles when I had to pick up at another location.Ricardo M.
Le client n'a pas laissé de commentaire.JEREMY LYNN B.
Jeff's the man!! Give him a raise!Justin T.
Nothing, Jeff is always a pleasure to work with.teasha M.
Le client n'a pas laissé de commentaire.janet E.
Le client n'a pas laissé de commentaire.jeff R.