Customer Reviews for Bavarian Motor Group LLC
(Concessionnaire U-Haul dans le voisinage)

67 évaluations

257 S Oates St   Dothan, AL 36301

(334) 299-0124

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 6h pm
  • Sam : 10h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(334) 299-0124

257 S Oates St
Dothan, AL 36301

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 6h pm
  • Sam : 10h am à 5h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES P. 
Évaluation :
5

Kayla at this location was extremely helpful and has gone above and beyond for service after a minor issue came up with my rental. I world highly recommend this location to anyone looking to rent a uhaul.

Pierce G. 
Évaluation :
5

This location was excellent based on customer service alone! I was greeted outside of the establishment, guided inside, and was offered a snack and water while I checked out my rental. Would highly recommend this location to anyone in the Dothan area!

SHANIQUA C. 
Évaluation :
5

Everything was on point

MELVIN R. 
Évaluation :
5

You all have excellent service and great equipment and if I'm in need again I will surely use your service

BARBARA K. 
Évaluation :
5

Kayla exceeded my expectations because I had a last minute rental need and she fulfilled that need immediately. Her customer service skills are flawless. Undoubtedly, I will be renting from her again. Thank you so much for helping at a moment notice.

EDWARD C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John E. 
Évaluation :
5

Nothing to improve with this pickup location, it was the best Customer Experience ever and I rent a lot from Uhaul & Penske. Kayla could definitely be a Mentor for the Customer Service standard at all locations. She is superb, friendly, inviting, accommodating, and on point with everything. Will rent again because of the experience!

JOHN K. 
Évaluation :
5

None. Knowledgeable about equipment and fast.

Jimmy K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT S. 
Évaluation :
5

Helpful and very friendly staff.

Richard J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark N. 
Évaluation :
5

Keep up the good work no improvement needed

TERIKA R. 
Évaluation :
5

The staff is so friendly and helpful. I didn't have a reservation and I was in and out within 10 mins. Customer service is superb!!!

WENDY L. 
Évaluation :
5

I've been using U-Haul for over 30 years and Kayla‘s customer service was second to none. She is extremely knowledgeable and made my experience seamless. She contacted me to ensure that I had all the equipment necessary to do my move and facilitated everything from start to finish. I would highly recommend this location. She is definitely a cornerstone for this company.

EDWARD C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANDREW M. 
Évaluation :
5

The furniture dolly's wheels were worn to the point of not being able to roll so we could not use the dolly

MATTHEW H. 
Évaluation :
5

Both attendants were friendly and courteous, made the experience that much better.

BRENDON D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dominix B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THEODORE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT S. 
Évaluation :
5

Absolutely was the best experience!! So friendly!!… even gave us snacks and drinks for the road!.. so refreshing!!..❤️❤️

DAWN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELODY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLIE H. 
Évaluation :
5

Best U-haul experience I've had so far. I was greeted as soon as I got into the parking lot. Kayla had me in and out of there within minutes. Offered me water and a snack. Highly recommend this location.

JUSTIN T. 
Évaluation :
5

Kayla was absolutely amazing!!!! She was super nice. The paper work was less than 10min and were on the road. She was very helpful and easy to reach if I had a questions. I would absolutely recommend her to everyone for your u-haul needs!! The truck was in absolutely great condition and very clean! This made our moving experience so much easier. Will use again!

BOBBY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cassandra J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JERRY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAREN W. 
Évaluation :
5

We changed our moving dates 2- 3 times. We talked to Kayla each time. She was awesome, friendly and made us feel like we were the most important people she was dealing with. She needs to be your customer service trainer. Good lady

KIRK WAYNE E. 
Évaluation :
5

Very good experience, friendly and polite and would do business with them again.

DENNIS G. 
Évaluation :
4

Should be made clear pick up and drop off location can change after being set up. Staff proficient in their duties.

David H. 
Évaluation :
5

They went above and beyond to make sure I got the best price. The customer service was amazing, they even insisted I take a complimentary water and hydrate before moving. Very great full I chose this location, I'll be sure to recommend.

CASSIDY E. 
Évaluation :
5

Kayla was an amazing person and was extremely helpful!

CORY P. 
Évaluation :
5

Kayla, was absolutely phenomenal. She did not waste any of my time. Explained everything in the simplest of terms. When I was not able to find the original drop off point and had to use another facility in another city to turn in my UHAUL Kayla went out of her way to make sure the truck was properly turned in. Very impressed!

MARK G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anurag R. 
Évaluation :
5

You'd really have to go above and beyond to do better than y'all did. This was the best moving experience I've ever had.

ROBERT H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES VANN H. 
Évaluation :
3

Our Air conditioning in the truck was not working and it was 95 degrees out

Benjamin L. 
Évaluation :
5

Everyone was very helpful and friendly, equipment was ready upon arrival, checkout was very easy and fast. Look forward to returning to this location.

CLARENCE K. 
Évaluation :
5

Bavarian could not have made this rental any easier!

SAMUEL U. 
Évaluation :
5

The U-Haul agent was very professional and welcoming and had everything ready for me when I stopped by to pick up my U-Haul truck. Excellent customer service and earned my business for the next time I need a rental.

William B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELINDA B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Victoria H. 
Évaluation :
5

Location was so helpful and could not be more accommodating.

HOLLY B. 
Évaluation :
5

This was my first time using this location and it was a great experience. Good job from start to finish.

WILLIAM C. 
Évaluation :
5

Lady handling rental was truly a pleasure. Really professional and knowledgeable.

Larry B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Candace B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachire P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRADLEY H. 
Évaluation :
5

Just all around good quality and communication

Cain F. 
Évaluation :
5

Fast , courteous and Knowledgeable Staff ! I would choose this location every time!

Tabitha R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathryn B. 
Évaluation :
5

This was the best customer service I have ever received at a Uhaul

MARTIN MARTY R. 
Évaluation :
5

No changes needed. Everything was perfect.

SARAH T. 
Évaluation :
1

I left vehicle at 1pm....no one was there was charged 86 $for no reason..... if I was pre charged 20 miles and I was over only 3 miles @ 0,79 cents that doesn't add up..... 45 minutes doesn't constitute 86 $..... I left it with the same gas also and no damage.....really disappointed....the app also didn't work

Mario T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

BRYAN M. 
Évaluation :
5

Very friendly. Good service.

TODD S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL L. 
Évaluation :
3

I tried to do everything by phone and my impatience allowed me the pleasure of meeting Tabitha. She was professional, friendly, and most of all helpful. Being knowledgeable about Uhaul and how the system worked she talked me through the entire check out process. When we saw that we weren't going to finish moving on time, she helped us to reserve the truck for the additional time we needed by phone. She went above and beyond the parameters of a job and I am truly grateful. Even when we brought the truck back slightly after hours, she was there and helped again with the check in process and ensured that it was complete and we were satisfied. I usually don't do reviews but I would recommend them 100 times over because of the service we received the last two days!

Kayla W. 
Évaluation :
5

These ladies were awesome and gave me coffee while they helped me out with the paperwork. I had just got off my shift from work and they helped me speedily on my way. The offer of coffee and snacks made this weary nurse think that they went above and beyond to make my customer service experience excellent. Awesome customer service and they both were very professional.

Mark W. 
Évaluation :
5

Staff was friendly and very helpful. Thorough in their inspection and professional in their customer service. They even made me some coffee before I left. I would highly recommend this business to anyone I meet and would give 10 stars if I could...

Matthew M. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

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