Évaluations des clients Baxters One Stop Automotive

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Baxters One Stop Automotive

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Jill W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Josh L. le

Évaluation :

I was charged for 253 miles, only went 223, wasn't refunded the difference, but was charged for fuel.. The receipt said half a tank, it was below that, I returned it as found.. Next time I will use another option if available..

Peter R. le

Évaluation :

UHaul changed the TIME, SIZE of truck, AND LOCATION for the pickup for my order. It affected my plans and scheduling and added unnecessary anxiety on top of all the stress of moving. With seemingly such a large inventory and wide network of affiliated dealers, you would think UHaul would be able to honor a reservation -- otherwise, what is the point of making it?!?! Very disrespectful of client needs. This is the second time this has happened to me and it has happened to dozens of my friends and family. I will never use UHaul again, I will rent my trucks from anywhere else.

Jeff L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ricky M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kevin C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michala W. le

Évaluation :

Le client n'a pas laissé de commentaire.

michael G. le

Évaluation :

Wish I was told that I could rent the truck for the week and not pay the very high rate of .99 cents per mile. The daily rate would have been $60 a day but tI Would have saved me hundreds of dollars.

Cynthia S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Carol H. le

Évaluation :

Le client n'a pas laissé de commentaire.

bruce F. le

Évaluation :

Had to wait 4 hours due to Uhaul server went down nationwide.

James M. le

Évaluation :

Customer service was best here out of other 3 locations.

Deb D. le

Évaluation :

I'm not sure, everything was fine, no problems.

William W. le

Évaluation :

Location was very accommodating allowing me to pick-up my one-way trailer rental on a Sunday via cell phone confirmation and dispatch when they are normally closed. Only issue is U-Haul equipment related. The 6’x12’ trailer was perfect for ur one way rental needs, but the trailer’s tongue weight is too heavy for most normal customers to lift onto a hitch ball. I returned home to get a floor jack in order to hitch my trailer. U-Haul should consider at least having portable wheeled simple leverage style trailer tongue lifters available to customers to enable true self service without issue.

marsha W. le

Évaluation :

Make sure that there are ramps and a dolly are included with all trucks , thank you

DOUGLAS M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mike S. le

Évaluation :

Clean the truck and tune it so it’s not so loud.

Roger S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bob L. le

Évaluation :

Drop off was quick, easy, and efficient. No problems, and I was charged as stated in the contract for the extra days. No surprises! Overall a good experience.

Kimberly B. le

Évaluation :

Process was seamless-only problem was lights were not working for tachometer and speedometer so you could not see how fast you were going once it got dark, so I would recommend trying to check that out before starting your trip.

Paul B. le

Évaluation :

The actual rental was smooth, fast. My only complaint is the online reservation system. I had to change my pick up date and it was tedious. Also, shouldn't advertise equipment that isn't available. Reserved a 17', got a 15', which was fine, but shouldn't be able to reserve since so few 17' are available. The folks at Baxters were great, highly recommend!

chana O. le

Évaluation :

Develop customer ser

Kathy L. le

Évaluation :

Jess was so helpful and understanding. "If" needed again I will go to them.

James S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Thomas S. le

Évaluation :

They could have cleaned out all of the garbage or had previous renter do it!

david J. le

Évaluation :

Le client n'a pas laissé de commentaire.

ann K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Charles S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bryan T. le

Évaluation :

Le client n'a pas laissé de commentaire.

RUSS D. le

Évaluation :

I have used U Haul for many years in both Canada and the US. This location required me to give a backup name and phone number 'in case the trailer is not returned'. I have never had to supply such information before. I was told they couldn't rent the trailer to me without it. I found this to be distrustful and insulting. I will not use this location again and would steer anyone away from using this location.

Mary Beth P. le

Évaluation :

Le client n'a pas laissé de commentaire.