Beard Properties LLC
(Concessionnaire U-Haul dans le voisinage)

Évaluation :

4

Could not help me with my concerns.

Évaluation :

5

Nothing Excellent

Évaluation :

1

Gail was rude on the phone, rude when I arrived. Worst customer service I've ever had. She called me when I was en route to pick up the truck and asked when I was going to arrive. I told her 1:30 and she said "well, I leave by 2pm so..."

Évaluation :

1

I have been charged fees that are not applicable and will challenge them on my credit card.

Évaluation :

4

New wiper blades

Évaluation :

5

24/7 truck was a great way to go

Évaluation :

5

You cannot improve on excellence.

Évaluation :

1

My reason for online reservation was to have the equipment I needed upon arrival of pick up. She told me she hadn't looked at my reservation previously plus although I requested an 8am pickup (it was the only time listed) she informed me had I came at 8, she would not have been there! So, I reserved an appliance dolly and 2 furniture dolly'sâ€"because I needed them!!! She didn't have the appliance dolly, and only one furniture dolly. She did have a utility dolly so I did rent it. Lastly, the stench of cigarette smoke was thick in her place of businessâ€"-who wants to be stuck in that environment? I guess if you smoke and do really need what you reserve, this place is for you!

Évaluation :

3

Obviously the truck was not checked to see if it was clean. when I picked the truck up it had chunks of mud on the floor and spilled beer stain on the seat and steering wheel and seat. This was definitely not what I have experienced with renting U-Hauls in the past.

Évaluation :

3

Small office where the one employer sometimes has to leave and is not available.

Évaluation :

3

I was not advised of the extra safety charge when I requested an extra day.

Évaluation :

5

Great Service! Just need to makr sure the dolly is with the truck

Évaluation :

5

Used the self check out. It was convenient, however, I did not receive a receipt in an email, as the site stated.

Évaluation :

4

Completed drop off while location was closed. The location seemed well maintained from appearance and was easy to get to. Couldn't rate other departments or cleanliness of equipment because of after hours drop off

Évaluation :

5

excellent customer service.

Évaluation :

4

Truck cab was nasty and the smell was HORRIBLE!!!

Évaluation :

1

The lady that works there was very rude and talked a customer right out the door with her attitude, bad business if u ask me her attitude was horrible

Évaluation :

5

Was very accommodating to our needs, went above and beyond in my opinion to ensure the trailer was there at a time convenient for us and our plans. Couldn't of asked for a more personal experience. Highly recommend this u haul representative to everyone.

Évaluation :

1

Not friendly at all - made us real uncomfortable the whole time there

Évaluation :

1

The woman renting the Uhaul to me was/is VERY unprofessional and didn't want to help assist with me with anything I hope I never have to move again because I won't be using Uhaul services that's forsure !!!!!

Évaluation :

4

Have the trucks cleaned like they are supposed to be. Back had potting soil all over the back. Passenger seat was full, and on the dash. Soil all over.

Évaluation :

2

I had make it clear I needed to pick up the equipment promptly at 10AM when they opened (why are they not opening until 10?) and the employee did not show up until 10:20 and was in no hurry. This reflects poorly on UHaul.