Le client n'a pas laissé de commentaire.
Richard L.
Customer Reviews for Bedford Automotive LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Paige W.Excellent location and professional people.
John A.The guy checking me out food a great job. He was personable and understanding of any concerns I shared.
Thomas D.The app kept crashing and wouldn't not accept any answers, the woman at the location was beyond rude. The app was very hard to use
Tyler M.Availability could use some improvement. Could only rent the cargo van for 24 hours, nothing was available at all for the 3 day range I needed.
Erin M.Not much
David P.Attitude from receptionist and paid for a furniture dolly and did not receive.
SHANNON B.Staff was friendly and wonderful!
Luis C.Good people very helpful
ROBERT A.Great place to rent a Uhal, Mark is always really nice and takes good care of your needs, always satisfied and very convenient!!
THOMAS F.I reserved a 20' truck and auto transport from this location and neither item was available. I had to go to a location further away to pick up a truck. The day I was supposed to pick up the auto transport from this location, there were none available. Mark did a great job of getting me a tow dolly when the auto transport was not available.
Thomas L.Great service.
VALERIE T.Excellent service à la clientèle
JEFFERY B.The trailer was perfect for our needs and the staff at the location were very helpful and friendly.
LYNNE C.Great Owner - Very helpful!
FIRMADGE C.Excellent service at this location. Je les recommande fortement.
Jonathan C.I was over charged but when I called the location the man could not help me. He then gave me a number of another man that “could help†however the number wasn't correct.
KENDRYL S.The people there were really nice. Easy pick up.
CHRISTOPHER F.Note on equipment. The trailer was generally clean and maintained with the exception of worn safety chains. It appears they may have drug the ground at some point causing to be worn very thin. This was reported. I used my own quicklinks and safety chain upon seeing this when I got home to load it. Luckily I had such items on hand. the trailer should be out of service until fixed. In the event of a hitch failure those worn chain links are also at risk of failure.
Denton M.I made a reservation, got a confirmation call the day before, even had a confirmation email. I showed up at my choosen location only to find out my truck was two and a half hours away. They had the truck I wanted but refused to give it to me because it was promised to someone else. I say first come first serve! The two immature boys working there didn't have a clue!!! All they could do was recite memorized answers from the uhaul manual. I will never rent from uhaul again!!!
DANIEL W.Great price, everything was in working order. Would rent again. Keep up the professionalism.
EDWIN K.It was a drop off after closing.
James H.Making the reservation was a nightmare. I called and was told they were out to lunch that someone would call me back at 1. At 4:30 I received a call and I had to give the girl my information 3 times to only be put on hold and then give it again when the gentleman got on the phone. I explained that I would be picking the trailer up at 3:00 on the 13th and bringing it back Sunday the 22nd. I ask what a close estimate would be. I was told $100-150. When I later looked online at my reservation it said I would have the trailer for 6 hours. I called back to verify what size hitch I would need and explained the reservation said 6 hours and not 10 days. I was not that it wasn't a big deal and it would be corrected. I showed up to pick up the trailer and signed my total bill and contract at $87.32. After returning the trailer on Sunday I received an email with an invoice for $291.06. I'm not sure how an estimate of 100-150 and a signed contract of 87,32 equals an invoice for 291....I should not be held liable for incompetent employees !!!
BRIAN N.Excellent customer service. The staff was pleasant, patient, and very helpful. The entire pickup process was very easy. I was there for a total of 10 minutes and got exactly what I wanted.
Nicholas H.Uhaul changed my location and pickup time the day before my move, then when arriving to the new location no truck was available. Will never use again.
CHERYL F.If you cannot offer a product due to low availability such as a 26' truck, maybe don't offer it on the site or if you can't offer a pickup location, maybe do the same thing. I reserved one three weeks ahead and then had a call the day before to tell me one was not available. I'll rent with enterprise from now on !!!!!!
TRAVIS B.Great costumer service
MAURICIO T.Friendly & professional
HARVEY B.Easy to find, but the customer service seriously lacked. The owner was drinking when we arrived and he grabbed the keys out of my hand before I had the opportunity to ask questions. Not pleased with the service.
Donald K.No issues, everything was fine, no improvements needed.
JAMES R.Very friendly
CHANDRA W.Bedford automotive was great! I would definitely recommend this to others and will utilize them in the future.
STEPHEN F.Dropped off in bedford
kevin B.Nothing y'all were very nice n got it all done well thank i
KAREN M.If the uhaul is over the require level the fuel is required to be at when the vehicle is turned end I think that the extra fuel should be reimbursed with the deposit
Tommy S.Nothing ,,, all is good
CHARLES K.Dropped off after hours.
JOSHUA R.Very helpful - great customer experience. 100 % opposite of my pick up location.
Michael S.Pleasant courteous staff.
PETER W.Great guy. Went above and beyond for me. Thanks
MICHAEL K.Why would you rent trucks without cruise control?
Stephen C.The man that owns the shop was wonderful.
BONNIE R.Awesome customer service!
JAMES C.Always a joy renting or dropping off equipment at this location. Extremely friendly staff and very helpful with the equipment. I highly recommend this location for all uhaul needs!
Cynthia C.Staff were NOT wearing masks. Got into a Covid discussion and he said only reason people were dying was because hospitals were understaffed. Would not recommend this location to anyone with Covid concerns
TERRI ANN C.I secured a rental directly with the location. I did NOT appreciate the phone call from corporate arguing with me about my reservation and giving me attitude. I assure you that in the future, if I cannot deal directly with this location, I'll choose another company!
Brad P.EVERYTHING.
Trenee T.Mr. Lashley was so kind and wonderful to work with!!
sarah G.I first read this shooting in Mansfield Pennsylvania I told the guy I wanted one day rental and of course when I got the paperwork it was to De Reynolds plus a $25 for the insurance that I did not ask for he just put it on there was a total was $117 so when I get back to Bedford Pennsylvania I rented it again but actually we need a day early because I'm reading on Friday after I got off work to bring to Columbus Georgia once again I told him I wanted a one-day rental but I will return it on Saturday afternoon and I got paid $275 she told me I can keep it till Tuesday and I don't need the motherfuker till Tuesday only need it for one f****** day no charge with 275 f****** dollars that's ridiculous and I will not be using U-Haul again thank you oh and by the way the tow dolly was returned on Saturday afternoon so if you rent the son of a b**** I'm entitled to the money until Tuesday cuz I paid for it
WILLIAM P.