Évaluations des clients Beechgrove Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Beechgrove Self Storage

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Kenneth H. le

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Refer them to two men and a truck.

Gregory K. le

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I don't know, everything was great. The trailer I rented was well maintained, and the staff was very nice and very helpful.

Patricia J. le

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Le client n'a pas laissé de commentaire.

Jerry G. le

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No improvement. A well maintained and professional facility!

Gary P. le

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Le client n'a pas laissé de commentaire.

Bryan R. le

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Creating reservations on the U-Haul website has become unnecessarily challenging. I understand U-Haul gains some incremental sales by automatically adding unwanted boxes, furniture pads, and Utility/Appliance dollies during the reservation process, but it is exceptionally annoying to need to waste my time unchecking all the unwanted items. This is a U-Haul corporate issue, unrelated to the outstanding performance of Beechgrove Self Storage.

James N. le

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Le client n'a pas laissé de commentaire.

Jonathan H. le

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Le client n'a pas laissé de commentaire.

Richard M. le

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Le client n'a pas laissé de commentaire.

Georgette E. le

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We moved to this area from out of state a year ago. Phoned this Uhaul for pricing of storage units prior to move. Sherry was super pleasant and helpful as we knew nothing about the area. She helped us every step of the way. Kept in communication with us as our household shipment date changed several times. We are still transitioning, moving household items in and out of storage, renting trucks, and soon downsizing to a smaller unit. Sherry and Lewis have helped us each and every time with whatever we’ve needed and every estimate they’ve given us has been spot on. No sticker shock surprises. Their facility is well maintained and so are their trucks. We are very happy with all of our experiences and that’s definitely because of Sherry. And, Lewis.

Jerry G. le

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Le client n'a pas laissé de commentaire.

Shirley G. le

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Excellent customer service! The fellow behind the counter was extremely nice, explained everything and made me feel very comfortable renting my truck at that location! Should I ever need to rent anything again, I will definitely use this location. Thank you!

VICKIE E. le

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Le client n'a pas laissé de commentaire.

Richard W. le

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Le client n'a pas laissé de commentaire.

Richard G. le

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Great customer service

Donald M. le

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Le client n'a pas laissé de commentaire.

Dale B. le

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Very friendly

John T. le

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Le client n'a pas laissé de commentaire.

Jeffrey P. le

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Everything was fantastic. We ran into an issue that could easily have been a huge hassle for me. But the front desk lady fixed it without a problem, I expected to have go back in forth on the issue. She went above and beyond I couldn’t be happier with the outcome.

Andrew K. le

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I was charged 12$ for fuel for going 13 miles when I refilled the truck back to where the gauge was when I received it. Told I was going to get a call back to resolve this and never did. Very unhappy

Brenda E. le

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Le client n'a pas laissé de commentaire.

Thomas R. le

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Le client n'a pas laissé de commentaire.

Thomas R. le

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Nothing. you did it all right. Thank you.

John R. le

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Le client n'a pas laissé de commentaire.

Michelle B. le

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Le client n'a pas laissé de commentaire.

Stephanee D. le

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I dropped off the truck and car trailer to this location. I had moved several states away and I was charged by this location $80 for a cleaning fee. I stopped at a Walmart and bought supplies and cleaned the back of the truck as well as the cab. First of all cleaning charge is only $20 not four times that. Upon trying to contact this location their store was closed so how can they check it in and charge me when I dropped it off after hours and they were closed? I even put a quarter of a tank more in gas than what I picked it up with. My advice is to take pictures of before and after so this doesn't happen to you. I called uhaul corporate and spoke to a Michael W. He was fantastic. He was very customer friendly and looked into this issue for me. He apologized to me several times and has resolved this issue. I appreciated his help and his attentiveness. This is the type of person who customers feel comfortable talking to.

rochelle H. le

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Le client n'a pas laissé de commentaire.

Michelle W. le

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Le client n'a pas laissé de commentaire.

William A. le

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The location was convenient for me and brought me away from Budget. It was nice. The truck cab had obviously been used by a heavy smoker. Otherwise I was very happy. The truck got terrible mileage and was zero to 60 in a day and a half, but what should one expect?

Rodna A. le

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Personnel repeatedly blamed me for their mistake. A mistake that almost cost me a lot of money.

Kelly S. le

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Le client n'a pas laissé de commentaire.

Jonathan P. le

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Le client n'a pas laissé de commentaire.

Tina W. le

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Le client n'a pas laissé de commentaire.

Amy F. le

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Le client n'a pas laissé de commentaire.

Carl R. le

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Le client n'a pas laissé de commentaire.

Charlene M. le

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Everyone is friendly and helpful...

Jennifer L. le

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It's really hard to leave a good review when you find out that you were lied to!

JAMES P. le

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We are very please with the storage unit. Check-in was seamless and Sherri was very friendly and provided with all the information we needed.

BARRY C. le

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John is extremely easy to deal with and quite knowledgable of what will fit in what size unit. Facilitity was extrememely clean and proffessional looking