Customer Reviews for Belding Auto Repair LLC
(U-Haul Neighborhood Dealer)

159 évaluations

7227 Storey Rd   Belding, MI 48809

(616) 244-2287

Heures d’ouverture

  • Mon-Fri: 7:30 am–5 pm
  • Sat-Sun: Closed

Services dans cet établissement :

Pour nous contacter

(616) 244-2287

7227 Storey Rd
Belding, MI 48809

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 7:30 am–5 pm
  • Sat-Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Truck was beat up, and rode like a lumber wagon, exhaust was loud but had no problems with truck. Got us to our destination trouble free, so I consider it a win.

James B 
Évaluation :
4

A frustrating experience. The location was great, good people and customer service. The interior of the vehicle was clean. The problem was the front passenger tire was MISSING a valve cap. I got the low tire indicator on the dash halfway into my trip. I stopped for air and also bought valve caps at AutoZone. Total cost of $6. On the return trip, I had to stop for air again. Total cost $2.50. The indicator on the dash kept going on and off with the low air message. I never knew if it was truly a problem or not. So between the additional costs, and time spent stopping 3 separate times, it was frustrating. I'll probably try an Enterprise cargo van next time.

Nathan B 
Évaluation :
5

Very professional staff.

Brian E 
Évaluation :
5

No issues at this location other than the cell coverage prevented pictures from being uploaded.

John L 
Évaluation :
4

A little larger selection at this location

scott g 
Évaluation :
3

Use Greenville location advised

george R 
Évaluation :
4

I just dropped off at location on Easter. I didn't have any interaction with any employees.

Jeff F 
Évaluation :
5

This was an over all excellent transaction super friendly staff and super accommodating

ERIC L 
Évaluation :
5

Everything went perfect.

Jesse L 
Évaluation :
5

The people at the Belding location were great to deal with. But picked truck up after hours and the app did not work well at all. Had to call the 800 number to get help. The first two people I talk with were no help at all, third guy was great and worked thru the pick up process. In all it took 1 1/2 hours to get the truck.

Jim K 
Évaluation :
3

Seems like someone should work on the weekend, but you know

Anthony T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan R 
Évaluation :
5

Fast and friendly service : )

Theresa P 
Évaluation :
5

Very good service

Thomas V 
Évaluation :
5

Very friendly, courteous and go outside the box to meet and greet you while you're there.

RONALD C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa P 
Évaluation :
5

Great mobile pick up and return on your phone when they are closed on Sunday!

Ron K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristina S 
Évaluation :
5

I made a reservation online and prepaid-and somehow it was put under someone else's name that I never heard of. Hopefully Mike Mullins does not have my banking information now!

Rebecca K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert m 
Évaluation :
1

The counter man was very unprofessional. Cussing and swearing. A real jerk. Said no place to put the trailer. Also using the F word. This was our return location!

robert q 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bryton L 
Évaluation :
3

There is a lot of equipment on site, but I was able to squeeze the trailer into a spot in front of others on the lawn.

Jason D 
Évaluation :
5

Thank you very much. Your service was very nice and help full.

PAUL A 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Zachary M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Charles B 
Évaluation :
5

Great job

Michael H 
Évaluation :
5

Not much customer service was good truck was excellent ..maybe more space for parking

Jim L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronnie f 
Évaluation :
5

Quick and easy rental! Staff were exceptional and VERY helpful. Would definitely come back.

Robert B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas B 
Évaluation :
5

I think everything went great the guy was super nice had a mix up happen and he fixed it right away and gave me a good rate

jacob n 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt G 
Évaluation :
5

Offer coffee and donuts lol great experience very helpful and polite

william m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cody E 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lee L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NEAL S 
Évaluation :
4

Please invest In salting the parking lot.

Zack P 
Évaluation :
5

There's nothing to improve

Angelia H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matt G 
Évaluation :
5

Very happy with the friendly and professional manner of this U-Haul in Belding, Michigan.

Gary G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William O 
Évaluation :
5

Great service Fast and courteous

RICHARD C 
Évaluation :
5

Incredibly helpful staff at this location. Very friendly, 10/10 recommend! Best experience with U-Haul at this location. Thanks again for all your help!

Michael C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marilyn H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

randy f 
Évaluation :
3

Dolly was forgotten and the oil light was on in the truck.

Cheryl S 
Évaluation :
5

Great people! I’ll go there again and again!

MATTHEW P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

randy f 
Évaluation :
5

Excellent customer service! It's our second time going to u haul but our first time at this location! Very friendly people! And the dog too! The man who showed us the ropes on the rental knew his stuff and was very helpful and informative on safety.

Damaris s 
Évaluation :
1

Outside key pick up was very difficult... storage lock and box was frozen... took 20 minutes to work the lock to get the truck key. Also the lock on the rear door gate was completely frozen so I could not check the inside to see if my ordered and paid for dolly was inside.. once to our moving location we had to pour hot water on the latch to open... Discovered upon opening that ordered dolly was not in the truck. I would like a refund for that as soon as possible.

Susan J 
Évaluation :
5

This particular facility is doing awesome

Wesley P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john b 
Évaluation :
5

Pulled the trailer over 1100 miles and it pulled very well and was in excellent shape. No issues.

Robb W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marley S 
Évaluation :
1

Dont use this vendor. The man is a complete asshole. I dealt with him as a phone customer first n he was very ride. In person worst. He treats u poorly and makes up stuff about the vehicle when he never showed me the inspection tries to blame a broken part on me. He was a jerk from the moment i went to this location . smnever in my life will i go hrere again

Teela H 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Clifford J 
Évaluation :
5

The people that run this U haul location were the best! I had reserved a U haul on July 22 2022 with a U haul location in Greenville Michigan several months prior to the dates I needed one. The person in charge closed the u haul business and left a few phone numbers on the door for other U haul locations. When I contacted U haul from a number on the U haul site. I tried to explain to the several agents about the business closing down and gave them my reservation number. However I was cut off on the first call, and the second 2 agents said they could not help me and sent my call to a number that no one answered. Finally on the last call I spoke with an agent with the name of Tiffany and even though she could not pull up my reservation I had made on July 22, she created a new one at the Belding Auto U haul location. She took the time to listen to me unlike the other agents. The Belding Auto U haul location owners are great to work with. If someone can look into giving the U haul agents better training perhaps customers would not have to go thru the issues I did.

James E 
Évaluation :
5

Rien

Daniel B 
Évaluation :
5

Overall great job. Customer Service was excellent, and the truck I rented was in fantastic working order. Great experience.

Craig C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dan B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HEATHER P 
Évaluation :
5

We could not have asked for better service. Everyone was great! They were competent, friendly, and very accommodating. We will be back when we need a trailer again.

Anthony A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID D 
Évaluation :
5

Great place to rent from! Very friendly and customer focused. Ensured everything was properly working. Definitely the place to rent!

Richard P 
Évaluation :
5

Staff was very nice and extremely helpful. Would use them again for sure!

Scott S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelia G 
Évaluation :
5

Amazing owners! Great equipment! I was pointed in the right direction and was on my way in no time! Thank you for the great renting experience!

Jaqueline A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew P 
Évaluation :
5

Not much. People were very helpful and friendly. They made it very easy for me.

Don K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RODNEY K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric W 
Évaluation :
3

I was charged more than what my receipt from U-Haul stated.

Kaytlin O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert g 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angie D 
Évaluation :
5

Le personnel était amical et serviable.

Ann P 
Évaluation :
4

The fact that I booked a 20 foot truck for Lansing and instead needed to pick up a 15 foot truck near Grand Rapids was incredibly frustrating. It was even more frustrating that I was only told this the day before my move. Unnecessarily stressful and very poor customer service. I will not be booking U-Haul again.

Paul S 
Évaluation :
5

Just keep doing what you’re doing!

Ray G 
Évaluation :
5

Friendly and knew what they were doing.

DOUG B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juanita G 
Évaluation :
5

Great service! my favorite place for U-Haul rentals, ever!

John V 
Évaluation :
5

Excellent service à la clientèle

ryan r 
Évaluation :
5

The truck was a little dirty but the service person was pleasent and attentive..

dudley f 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juanita G 
Évaluation :
5

Easy drop off and check in with the app

DAVID V 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randy S 
Évaluation :
5

The 15 foot truck that i used was very handy and this help me to be able to complete my task . The cab of the truck has a very pleasant scent when enetering the vehicle and the enclosed part of vehilce very clean as well . Every component in or outside the vehicle works as it should and that also was very pleasing .Thanks UH

jody m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn M 
Évaluation :
3

I rented online a 10 ft truck only to find when I got there that they didn't have a 10ft truck now or for a very long time. After some conversation with lady @ desk I was offered a 15 ft truck same price. This makes me very angry. I didn't want to handle a 15ft truck. I was given no choice. Get your website updated , people don't have time for this crap.

JoAnn S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cody P 
Évaluation :
5

Friendly and helpful. They made the rental easy and quick. Merci!

Andrew D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn M 
Non les évaluations ont été soumises pour cet établissement.

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