Customer Reviews for Belle Prairie Junction
(Concessionnaire U-Haul dans le voisinage)

313 évaluations

15237 183rd St   Little Falls, MN 56345
(North of Little Falls on Hwy 371 and 183rd st exit)

(320) 632-5451

Heures d'ouverture de l'établissement

  • Lun - sam : 7h am à 8h pm
  • Dim : 9h am à 7h pm

Services dans cet établissement :

Pour nous contacter

(320) 632-5451

15237 183rd St
Little Falls, MN 56345
(North of Little Falls on Hwy 371 and 183rd st exit)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 7h am à 8h pm
  • Dim : 9h am à 7h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Be patient on your return. It may take a while for the inspection.

Kevin L. 
Évaluation :
5

Bell prairie junction is a fantastic facility helpfulness and knowledgeable associates. Thank u so much fir beeing so kind every time

Joshua R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jason B. 
Évaluation :
5

The woman who helped me was wonderful. I appreciated her help.

PRESTON W. 
Évaluation :
5

The truck sounded awful but we made it

mark G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LLOYD E. 
Évaluation :
4

Way better than last time. This person connected trailer and made sure lights worked.

David S. 
Évaluation :
5

Joe at Belle Prairie Junction was great. He helped us hook up and made sure everything was working. He does a really nice job.

ROBERT P. 
Évaluation :
5

Nothing, very accommodating.

Diane Y. 
Évaluation :
5

Would be nice if trucks had power windows, hard to get over and roll down passenger side window as needed - if the driver is the only one in the truck.

Eric K. 
Évaluation :
5

Very easy return

Patricia S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael P. 
Évaluation :
2

Staff was friendly but equipment was not taken care of at all.

Chad B. 
Évaluation :
5

I was surprised by just how great this location is for all U-Haul related needs.

ANTHONY B. 
Évaluation :
1

Don't give yur customers the run around

Cleopatra W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane Y. 
Évaluation :
5

The guy who checked us in was extremely helpful and friendly. He explained the process and the paperwork. He tried very hard to get us the additional 50 miles we should have received and apologized profusely when he couldn't. He apologized again that he was going to have to change us for the few miles we went over the original amount. Would highly recommend this location.

DEBRA R. 
Évaluation :
5

Excellent service! Could not have gone better!

Lisa K. 
Évaluation :
5

Helpful!

Megan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEREMY N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jami C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jim S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pam B. 
Évaluation :
5

Great family run location. Joe took extra time to find a truck for me during a very busy time. Made my move very stress-free

mike M. 
Évaluation :
3

We had to travel an hour to pick up the size of vehicle we neeed. It was very inconvenient.

Paul F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

lloyd E. 
Évaluation :
3

My reservation pick up was St Cloud, MN. The day if my pick up I got called that no trailers were available and I would have to drive elsewhere to get a trailer. I thought Uhual guaranteed reservations that I made online 3 weeks prior. That cost me time and money from having to drive an extra 70 miles and leave work early. I should be credited part of my extra expenses.

Michael A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sashine J. 
Évaluation :
5

The guy was prompt and friendly in checking in the truck. Lots of room to pull in and easy location.

Ronald T. 
Évaluation :
5

Nothing, gentleman met me at the gas pump and was getting the job done immediately. Great service

Raymond D. 
Évaluation :
5

KEEP UP THE GOOD WORK. GREAT CUSTOMER SERVICE.

Marcus K. 
Évaluation :
5

Very nice staff.

aaron Z. 
Évaluation :
5

I would rent from this place again if I needed to use a u haul trail again very fast in and out service.

Richard S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad H. 
Évaluation :
5

In would have like to choose from the car dolly and trailer. Only trailer was available at the time. Great service. Friendly staff.

Gilbert M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daniel G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark I. 
Évaluation :
1

The people working there could be friendlier.

William S. 
Évaluation :
1

We had a horrible experience. The cashier at the location was angry and rude. She had a long line of customers at the store and was complaining loudly about having to do Uhaul rentals at the same time as the C-store customers. It took nearly 2 hours for us to reserve a uhaul and the only way we were able to get one was to use our phone and reserve it online. Then we had to wait until she had enough time to check us in. She was snapping at everyone and swearing. It made us feel bad. Our car broke down on a road trip to St Cloud and the only way we could get home was to rent a Uhaul van, and a car dolly to tow our car home to Bemidji. We were very nice and understanding and tried to reassure her, but we were having a very hard time being broke down hours from home and then being treated poorly.

Carolyn V. 
Évaluation :
3

They were an hour late then our scheduled pick up time even after a confirmation call. They gave us free coffee for making us wait.

Hannah F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jim S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jim S. 
Évaluation :
5

The most generous customer service I have had the pleasure of receiving. U Haul bent over to help me in my move. Speaking of which the move was most enjoyable because of you.

richard W. 
Évaluation :
5

The agent met me at the gas pump and did the paperwork while I pumped gas. Great service.

Alan L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jim S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David J. 
Évaluation :
5

The person on duty seemed very willing to help, and suggested I use their jack to help get the trailer unhitched, which was very good for me as I have back issues. He also was helpful with unhooking the chains from my hitch.

Valerie E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ethan D. 
Évaluation :
5

Very helpful people to work with a pleasure to do business with .

dave B. 
Évaluation :
5

Both of the gentleman who helped me during pick-up and drop-off were extremely helpful! Transactions went smoothly

Dana R. 
Évaluation :
1

I feel the guy that was working shouldn't be allowed to work with customers. He was very rude.

SUESAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jim S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

randy L. 
Évaluation :
5

Truck full--not 3/4

Steve C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

randy L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melissa M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip A. 
Évaluation :
5

This is a Nice location, and friendly staff. Hopefully the local community knows there is a Uhaul location in the area.

Michael C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike S. 
Évaluation :
5

There should be 10 stars. Joe was so helpful and pleasant. The gal working when we picked up and dropped off (she has BLONDE hair) was friendly and answered all our questions. I was so relieved as I had attempted to rent from Penske and my reservation was lost. Dealing with Budget was worse. My calls were routed to India. I was told that happens when the local dealer doesn`t have time to answer the phone and that I should just keep calling until they do have time. It took 47 attempts to reach the St.Cloud dealer. I will only deal with Uhaul. Thank you Joe and "Blonde gal"!!!!!!!!!!

trudi E. 
Évaluation :
3

We were charged twice for this rental of a trailer. Joe asked my husband was asked to give his credit card when the trailer was picked up, and I was asked for my debit card by the woman who processed the return of the trailer. I saw that the charge came through on our checking account, and my husband's credit card was charged for a car rental for the same amount. I called Joe on 7/27/19 and he was unapologetic to resolve it so I am responding here, as well as disputing the charge with the credit company. I will not use this location if I am charged twice the cost of the equipment rental and I will share my experience with others.

Erna F. 
Évaluation :
4

Needed auto transport and was only location near by. Was the end of the month crunch time but equipment is top notch. Actually picking up was slow with only one employee to attend customers purchases while my rental took second place. But love the auto transport trailer. Missed my scheduled return time but cut me some slack. Not like they needed it right away as two other auto trans were sitting there when I dropped off. Overall satisfied with cost and equipment

GENE P. 
Évaluation :
5

I am moving out of this area and will miss these people a lot. When I moved here, I didn't think I would find a group as good as Range Rental in Virginia MN but I did. I will miss all of your Minnesota Associates!

BENNIE D. 
Évaluation :
1

There was 1,5 hour wait for the truck. When I got to the counter, they said they did not have the truck I reserved. They sent me 90 miles 1 way out of the way to get another truck and trailer. They did not have the right size trailer so I had to wait for another trailer. I was discounted but it didn't even cover the gas to travel 180 miles out of the way.

Jordan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brain A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher T. 
Évaluation :
1

We were charged for extra milage, and never should of been as the above message states.

cory F. 
Évaluation :
2

Might want to have more than one person running the counter for a gas station and processing U-Haul reservations.

Bill Z. 
Évaluation :
4

The jack to raise the tongue of trailer receiver to the ball was too short, so we had to lift the trailer tongue by hand. It was quite heavy for two of us. Should have a taller tongue jack for some of these newer pickups.

lauris C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ralph W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bryan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jim S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jim S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jim S. 
Évaluation :
4

trailer pulled behind the f-100 Ford truck wonderfully. Business operators were very thorough and friendly

Ronald H. 
Évaluation :
4

the truck was damaged, doors did not shut all the way, something was wrong with the engine as it would not shift, got hot and made grinding noises. Took longer to get to destination and got charged an extra day and insurance for something out of my control

Tracy K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

darla H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
4

There was a great deal of sand in the U-Haul when I picked it up. I was also surprised that there was no spare tire. I checked because I was used to seeing a spare and didn't want to be charged upon return.

David O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

richard M. 
Évaluation :
1

This dealer overcharged me by a day for my rental. When questioned about it, he got angry and said I was 1/2 an hour past my pickup time. Then claimed to do a charge back for the 3 day amount, charging me for 2 days instead of 3. This morning is see on my acct the charge for 3 days instead of 2. I am on hold with uhaul for over an hour now(wasting my time and getting angry). This is the second time a uhaul dealer has overcharged me this year! We (customers) should not have to pay for an extra day for being a 1/2 hour after the drop off time. Especially since we are asked to set the drop off time when we rent. NOT HAPPY!

Sarah C. 
Évaluation :
5

Everything was wonderful. Joe called me to verify pick-up time even before he was required to and was very pleasant to speak with. The facility is well maintained and the employees are very nice. They were quick and efficient and I was in and out in less than 10 minutes. I have nothing bad to say.

AISHA T. 
Évaluation :
4

You should check the odometers. The truck's ran fast. I've clocked that route many times. The Attendant said we ran up 100 extra miles we only made two trips both less then 65 miles each way. However I over looked that. You did provide me with the larger truck with no extra charge so the issue is off est. Thanks.

lynn S. 
Évaluation :
5

Joe did a great job

Gary E. 
Évaluation :
3

This location is also a C-store with gasoline. The rental agent was also the proprietor and store cashier. He had only one other person to help so he was interrupted a lot. Also I had prepaid my rental online (which the agent had little experience with) and my contract situation was a bit complex since this was not my location of choice - I was 30 miles away from St. Cloud, but no U-Hauls in St. Cloud had a 15' truck.

John H. 
Évaluation :
5

Always a great experience renting from this location.

JEFF K. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Crystal E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brad H. 
Non les évaluations ont été soumises pour cet établissement.

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