Évaluations des clients Belmont Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Belmont Storage

Cote générale :

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Abram B.
Évaluation :

U Haul Belmont location really made the rental so easy... Very professional and friendly... Made a number of changes after reservation, and all went smoothly...

Edmund L.
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Le client n'a pas laissé de commentaire.

kevin T.
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Not your fault. Just there is no gas station close, so ended up paying the fuel premium

Debbie B.
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Don't change a thing! Thank you so much for making our move to a new home a great experience !

Eric S.
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UHaul personnel was closed due to virus and the phone number went straight to answering machine. Had to call UHaul support to checkout. Unclear/unmarked area where to drop off trailer.

Shelley N.
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Le client n'a pas laissé de commentaire.

Greg W.
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Le client n'a pas laissé de commentaire.

George H.
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Lady confirmed 1/8 fuel, but at drop off location he says the paperwork does not reflect this! I cannot open the original contract to view what she wrote down- now I'm being billed $150 in fuel charges because she incorrectly filled out the paperwork??

Garry W.
Évaluation :

Very slow internet to get the paperwork completed

Julie L.
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Mollie from office in Belmont is excellent and went out of her way to accommodate us. Customer service for her is importrant.

Julie L.
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Friendly and excellent customer service. Very helpful in changing location for drop off location to accommodate us.

Hein V.
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Le client n'a pas laissé de commentaire.

Mark B.
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Le client n'a pas laissé de commentaire.

Trish T.
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This location is pretty much in the middle of nowhere. When I got there the truck was there but had not been assigned to my account so I couldn't pick up the truck and had to call. I had to call 3 times before I got an answer. There was also no box to pick up the key from as indicated in the video regarding truck pick up. When I did receive the key from the person working there he asked if I had included credit card information online and I indicated that I had already paid. He later text messaged and called me asking for credit card information using a personal phone and not one that was associated with U-Haul. In the end, I was never able to complete the pick up my truck form online because even after I had received the truck the link for pick up my truck wasn't available. Also, the furniture pads that I requested as part of my rental were also not in the truck when I went to load it and I ended up being double charged for the rental (although this was rectified later).

josef A.
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Le client n'a pas laissé de commentaire.

Kyle N.
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Everything, wrong mileage recorded, wrong fuel capacity recorded, poor communication

Ben B.
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Hard to find the store person

KEVIN D.
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Le client n'a pas laissé de commentaire.

Redge V.
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Le client n'a pas laissé de commentaire.

Marc K.
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All Good

Kevin S.
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Excellent friendly service, thank you. I would rent again from this location without hesitation.

Sahar A.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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