Évaluations des clients Bennie Rentals

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Bennie Rentals

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Ashley B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Erica M. le

Évaluation :

There was no lighting at all, and no other U-Haul vehicles , so it was not clear that this was the correct location. It is next door to a vacant building with inoperable cars and I feared for my safety the entire time. I would never recommend that anyone come here at night again. I’m not convinced that the U-Haul trailer won’t be stolen before any employees show up on Monday. The gate is just open and, like I said, there are no lights there.

Herbert B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bill K. le

Évaluation :

Unnecessarily have to back truck onto the busy highway while pulling truck out of this U-Haul location. Truck should be facing the street so customer can simply drive truck away. No need for blind backup onto busy street. Positive note: I was able to access the truck via app while location was closed/after hours.

ladarin L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kelisia A. le

Évaluation :

Be more accurate with mileage, gas and paperwork

KIM C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kelcee S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Joseph B. le

Évaluation :

Le client n'a pas laissé de commentaire.

James D. le

Évaluation :

Le client n'a pas laissé de commentaire.

sonya T. le

Évaluation :

We were scheduled to pick up at another location in town but when we went to pick up, they said that the truck we were suppose to rent broke down so they said we were to pick up at 1865 N. Foster Dr., which was 25 mins away. We were not notified of this prior to going to our original pick up location and then to make matters worse, when we arrived at Bennies rentals it was CLOSED!! So we had to call all the numbers on the door to get someone to come get us the truck. So we had to then wait for the worker to arrive and then that worker kept having to call the boss, who didn’t answer his phone the 1st 10 times he was called, to get the combination to the lock on the truck, in order to get the keys! 45 minutes total we had to wait once at the second location! Then we were not given a contract. Horrible experience!!

Michael G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mark L. le

Évaluation :

I had a reservation one week in advance but the UHAUL office was empty. I called (you need a different number than is in the online reservation system) but the person said that I had to come back the next day. I can't go back tomorrow, and it was a 30-minute drive to get there the today. Very unprofessional. Then he blamed his office hours on UHAUL. Terribly unprofessional. Then I used some foul language and told him that I didn't want the van (untrue and unprofessional of me). Bottom line: get your truck from someplace else. On a positive note, the vehicles do look like they're clean and well maintained. I only wish I could have used one. One last thing ... I write this as I wait (18 minutes and counting) for UHAUL's customer service to help me. Sadly, as I finished this sentence, the call was disconnected on their end. No, I did not use any foul language this time (that's not really like me). I will not use UHAUL again.

NANCY J. le

Évaluation :

I was told to pick up truck @9. Midwest doesn't open til 10. Called owner and they said they would get there as soon as possible which ended up being 10:10. I ended up sitting in a stinky hallway for an hour and a half.

Donald P. le

Évaluation :

The friendly staff at Midwest Auto & RV made this a very pleasant and convenient rental experience. I will definitely rent from them again.

JASON S. le

Évaluation :

I dropped off after hours - met my expectations.

LINDA O. le

Évaluation :

Lower prices!

tom O. le

Évaluation :

Tim was great to work with and it was a great expirence looking to use uhaul again soon

KATHRYN O. le

Évaluation :

Le client n'a pas laissé de commentaire.

SHAUN T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Donald P. le

Évaluation :

The person who assisted us, Tim, was very friendly and helpful.

Marc F. le

Évaluation :

The person at this dealership was helpful and friendly, and our overall experience was very positive. The only negative was with U-Haul itself, which still had the driving directions and photos of the dealership's previous location on its website. It was a good thing we called before we went.

Scott G. le

Évaluation :

Le client n'a pas laissé de commentaire.

MIKE S. le

Évaluation :

I had reserved the trailer 3 weeks in advance at a location 1.5 miles from my home. On the scheduled pickup day, I had to go to a location 25 miles away to get the trailer I had reserved.

DWANE M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Douglas J. le

Évaluation :

Convenient location, no waiting to pick up the enclosed trailer I rented. Friendly service. No waiting + no problems = satisfied customer!

JOEL W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Diane N. le

Évaluation :

Le client n'a pas laissé de commentaire.

DAVID L. le

Évaluation :

Very friendly and accomodating. Rented 3 in the last month. Will always use this location.

Mark M. le

Évaluation :

Nobody was there when we got there to pick up our truck. It ended up taking 45 minutes later than planned to get out of there with the truck.

James M. le

Évaluation :

Le client n'a pas laissé de commentaire.

charles C. le

Évaluation :

Le client n'a pas laissé de commentaire.

melvyn R. le

Évaluation :

Le client n'a pas laissé de commentaire.

STEVE B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Scott K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dale S. le

Évaluation :

Le client n'a pas laissé de commentaire.

GLENDA V. le

Évaluation :

I was happy with the service I received from this location.

BRIAN L. le

Évaluation :

Truck pick-up and paperwork were very fast and efficient. The truck worked fine. Return and drop-off was fast too. I had no problems.

MICHAEL F. le

Évaluation :

Le client n'a pas laissé de commentaire.

mark J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lisa C. le

Évaluation :

Location was professional and ready for me when I picked up the trailer.

Tim P. le

Évaluation :

Le client n'a pas laissé de commentaire.

mitch S. le

Évaluation :

Le client n'a pas laissé de commentaire.

TODD D. le

Évaluation :

I had no problems with the employees at either location. I do however have a problem spending $200 for an in town rental. I delievered the Uhaul back 30 minutes late and was charged an extra day. I will make sure to make mention of this to anyone who is moving.

Charles A. le

Évaluation :

Le client n'a pas laissé de commentaire.

jill K. le

Évaluation :

Le client n'a pas laissé de commentaire.

JON A. le

Évaluation :

THERE WAS CONTRUCTION THAT MADE IT VERY DIFFICULT TO GET TO THIS LOCATION AT THIS TIME. EVERYTHING WORKED OUT FINE WITH THE DROP OFF THOUGH.

DOUG R. le

Évaluation :

Le client n'a pas laissé de commentaire.

GREG A. le

Évaluation :

Tim was great to work with at the location

Jeffrey M. le

Évaluation :

Loretta site and guys were great. My complaint is that U-Haul on my first reservation which was a few days earlier screwed up and did not make the truck available at the Loretto site. What Uhaul did was to switch and make the truck available at the St. Michael's Minnesota without notifying me of the change. Obviously, I was very frustrated and mad on day of my planned move when I found the truck not even be available at my nearby local U-Haul site. Jeff

pamela D. le

Évaluation :

Le client n'a pas laissé de commentaire.

PATRICK B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Rick S. le

Évaluation :

The location did NOT have the shipping blankets that we ordered. Disappointing and we had to come up with another solution on our own.

Jennifer H. le

Évaluation :

Le client n'a pas laissé de commentaire.

DAVID R. le

Évaluation :

Le client n'a pas laissé de commentaire.

TOM B. le

Évaluation :

Le client n'a pas laissé de commentaire.

JEFFREY C. le

Évaluation :

Great, quick turn-around. I was met in the lot and was done with the transaction in less than five minutes.

JAMES H. le

Évaluation :

Limited services offered, but very helpful and friendly.

JAMES H. le

Évaluation :

Le client n'a pas laissé de commentaire.

LOIS W. le

Évaluation :

This location had closed for the day so the truck was just dropped off. Fine way to take care of business.

STEPHEN M. le

Évaluation :

Couldn't beat the helpful staff. Very friendly and professional. I did feel sorry for them though with the delays caused by the computer system. Seemed extremely slow. Don't know if that's caused by corporate software or a slow DSL line.

Odessey W. le

Évaluation :

I bstill have NOT recieved a confirmation on what my credit card was charged. I was told thay I would recieve one, but have yet to get it. I would appreciate a reciept especially since I was charged the wrong amount and I would like to know the Correct amount that was charged.

Doug C. le

Évaluation :

Le client n'a pas laissé de commentaire.

LYNN Z. le

Évaluation :

Le client n'a pas laissé de commentaire.