The parking lot is next to a liquor store and is very dark at night and there are sketchy people just hanging out. Idk really but it feels like a drug market or just a bad vibe to me.MICHAEL G.
Customer Reviews for Benning Liquors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Checking out a vehicle at night was exceptionally dark and lot where my truck was parked smelled like urine.MICHAEL G.
Better and quicker communication when you have questions that need to be answered. The live Chat took 10mins for a response and the response didnt answer my questionRAYMOND H.
The app is a bit too slow and is somewhat inconvenient for people on a tight schedule. The screens kept freezing. I couldn't return the truck via my phone app, because of this. Otherwise, the service was good.Cherry T.
I wasn't familiar with the self piick and drop off. I was a bit apprehensive about that. But...it worked out well after I called customer service. The agenr was great and ver patient as she walked me through the steps. So, my only suggestion is that having at least one employee on the premises to assist would have made me feel more comfortable.Cherry T.
Le client n'a pas laissé de commentaire.Brianna M.
Le client n'a pas laissé de commentaire.Julio Enrique S.
Provide a safe vehicle and don't cover charge This is my second bad experience with uhaulInger W.
Prior to, I was unaware of this location. I had to demo an old shed. City dump across the street. Very convenient. $20 rental, $15 coverage, $12 gas. Pick up and drop off was completed by phone instructions and pictures. Highly recommend Dishon W.
They were customer friendly and professionalMary B.
I literally went up and right backâ€¦ I did t use the equipment and they still charged me $130 dollarsâ€¦ that is ridiculous. It is embarrassing to make money like that. I will not ever recommend or use this location ever againâ€¦ RIP OFF!!!Clarence R.
Not have rude Managers, have the options to change locations, after the employee make a mistake.Alisha O.
Le client n'a pas laissé de commentaire.Daniel K.
Can I get a refund for my tv boxes that were never picked upAngel C.
The drop off location was sketchy because I had to open a fence to enter the parking lot for 10 minutes.Colin D.
Le client n'a pas laissé de commentaire.CARLOS G.
ensure confirmed pick up time aligns with then location is open. I was confirmed for 8 AM but the place did not open until 10:30 AMSteven M.
When I pick up truck and went to app , was not updating information and when returned truck the app was not updating and wanted to charge $20 to process. I called and talked to an agent but they couldn't update information so 2 days later someone called looking for the key which was placed back where I got. It from. As a customer, I felt like a waste of time , it took 30 minutes to get the truck and they wanted to charge 20 dollars moreJames S.
I am going to call you about my bill because we put the fuel back in the truck and they still charge me for fuel and the guy who handle my service for the truck didn't have any answer for me so he told me to just call U-Haul. My bill for the U-Haul was so small I couldn't read it and he had a hard time reading it. I need a copy of my bill,Willie B.
Convinced to get to and very responsible works.Gordon C.