Le client n'a pas laissé de commentaire.Patricia C.
Customer Reviews for Bens Complete Auto Care
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Rancho Cucamonga, CA 91730
(1 block east of Archibald pass the Bank of America)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 8h am à 5h pm
- Ven - sam : 8h am à 6h pm
- Dim : 9h am à 4h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The pickup up truck worked out perfectly. Will rent again as needed. Fair price. JoeJOE A.
Le client n'a pas laissé de commentaire.Karen G.
Le client n'a pas laissé de commentaire.Bernardo M.
I was disappointed to find the 20 $charge on my account... I tried using the link that was texted to me, but it said it couldn't verify my location even though I had the location services on and was standing at the u-haul center... Very disappointing that I was charged for your technology that didn't work.Jarrod M.
It would be nice when ordering equipment such as a hand truck a week in advance that a hand truck would be there. The rental agent was inexperienced.DAVID A.
Smooth and easyMichael P.
Great service the even hooked and unhooked the trailer to my suvMARIO G.
Le client n'a pas laissé de commentaire.Shane G.
Wasn't sure where exactly to park, but figured it out. The return process is a little long but I understand.Jay H.
Le client n'a pas laissé de commentaire.Janis W.
Le client n'a pas laissé de commentaire.Willem L.
Le client n'a pas laissé de commentaire.ROBERT G.
Le client n'a pas laissé de commentaire.MEGAN R.
Le client n'a pas laissé de commentaire.Patrice W.
Slow check in, Vehicle was dirty, NO GAS, below empty wasn't even sure I could make it to a gas station. Right side mirror broken, and you couldn't adjust the mirror at all. It handled well on the freeway.Terry M.
They have no dollys I had to rent a appliance dollyâ€¦.additionally the truck was given to me with half a tank of gas I returned it with extra gas waiting to see if I'm disputing this charge with my bank.Brian V.
This has been the worst uhaul experience I ever had!!it was horrible!!Jose E.
Excelent customer serviceDaniel G.
Due to U-Haul failing to abide by their reservations, I was forced to rent a second moving truck resulting in unexpected expenditures of over 1 000 $. U-Haul has failed to contact me directly to acknowledge or address this matter despite repeated complaints by me.Steve C.
The truck needed serious maintenance and should not have been rented. We thought we were going to break down on the road.Winter S.
Pickup at 7 am via mobile is a joke. No notification or email saying it was pushed back till the place opened 8. A waste of an hour waiting for this place to open.Russell P.
Le client n'a pas laissé de commentaire.JOSEPH S.
Very friendly and helpfulKelsey R.
Arrived after hours and was able to contact owner to close out trip. Thanks again.Stephen S.
Nothing unless you would like to wash my truck and give me lunch.ðŸ¤—ðŸ¤—ðŸ¤—TERRY S.
Awesome serviceMICHAEL P.
Le client n'a pas laissé de commentaire.Le W.
Le client n'a pas laissé de commentaire.Jose T.
Le client n'a pas laissé de commentaire.KRISTINE R.
Great location to drop off too. Friendly staff and helpful.Glenn S.
Le client n'a pas laissé de commentaire.JEANNE W.
He was very polite and accommodating, got everything all hooked up.Paul J.
Le client n'a pas laissé de commentaire.ANTHONY A.
Le client n'a pas laissé de commentaire.JENNIFER L.
super nice service!Xiao H.
Le client n'a pas laissé de commentaire.Joe O.
Le client n'a pas laissé de commentaire.Isaac M.
Young men helping with pick up were excellent. My only compliant is with UHaul process refusing to guarantee the trailer will be available at the site reservations were made (in fact it was available about 20 miles away) (last rental trailer was not available, and I was sent on a 100 mile goose chase). This time trailer was available though about 20 miles from reservation site.GLEN G.
Le client n'a pas laissé de commentaire.Taylor G.
It's too expensive to rent a truck for several hours. Per mile rate is too high.ALVARO A.
Le client n'a pas laissé de commentaire.Melba H.
Le client n'a pas laissé de commentaire.Melba H.
Le client n'a pas laissé de commentaire.AUSTIN Y.
great jobNorberto A.
Great customer services! We will be using again.NESSAMARIE W.
Quick check in. Pleasant staff!Sam F.
Le client n'a pas laissé de commentaire.mauro D.
Le client n'a pas laissé de commentaire.Herdestine C.
Le client n'a pas laissé de commentaire.LLOYD W.
It was convenient but the cargo van I rented was dirty, smeared windshield and it smelled. When you accelerated a horrible noise from the back end at the wheel well I believe. I fondly referred to the Nosie as the sound of the titanic sinking. The fuel level marked on my contract conflicted with actual, I had to go straight to the gas station as I thought I would run out of gas before my destination. I took pictures to cover myself. I wasn't charged but it made me uneasy with potential problems upon return.Heather P.
Le client n'a pas laissé de commentaire.Desiree P.
Le client n'a pas laissé de commentaire.TIFFANY K.
Le client n'a pas laissé de commentaire.Gary W.
I ordered a dolly when I made a reservation. When I came to pick up the truck , they said that they didn't show a reservation for a dolly. I had to drive 15 minutes away from the pick up location to order the dolly. I was disappointed.Suzette M.
Mo is amazing!! He is super patient, super friendly, super helpful, super kind just an amazing person. He was so friendly, you just want to sit and talk to him! He is very memorable! Thanks Mo!Donald B.
Le client n'a pas laissé de commentaire.Roberta R.
Le client n'a pas laissé de commentaire.CLYDE LORRIE J.
Smooth. Everything went greatRichard G.
Friendly and professionalPaul P.
Le client n'a pas laissé de commentaire.ANNA L.
Le client n'a pas laissé de commentaire.Barbara C.
Le client n'a pas laissé de commentaire.Allen B.
Awesome service. I would recommend this location to anyone.David L.
Le client n'a pas laissé de commentaire.BILAL B.
Staff was great--very helpful & clearKaitlyn W.
super customer careBrian D.
Le client n'a pas laissé de commentaire.Katrina M.
Call center customer service was very poor, first of all It was no one was answering the calls. It took 2 hours to get someone to answer the phone. By the time and got someone, and the person to come out it was a 4 hour wait. I was not pleased with that at all, so I will not be using U-Haul again..Charlotte J.
The truck did not have AC and that was miserable. This is the second time I've rented from this location but I would hesitate to rent online again. I'd want to call to be sure the truck has the proper cooling.Sarah B.
Le client n'a pas laissé de commentaire.Todd S.
I was 30 minutes late. I had made reservations and when I arrived my rental was not available anymore. It had been rented to someone else. This is unacceptable. U haul just cares about uhaul and not the customers.MARIO C.
A/c quit working in the truck came on and off on a 2,5 hour tripTYLER D.
Customer service was horrible you will need to hire new people. In accurate information and when you try to show them they say just go on the app won't even leave to look at itJOHN R.
Our rep who checked us out and in was great. Very friendly and helpful in getting us hooked up and on our way. Incredible service and I didn't have a chance to get his name.Paul L.
Top notch service, Customer friendly and great quick turn around. This is a 5 star locationGARY B.
Le client n'a pas laissé de commentaire.Lisa C.
Service is always outstanding here at this location. Equipment always clean and customer service is fast and friendly.Lorena S.
Great service!Ronald B.
Friendly customer service and quickly attached trailer To tow vehicle.Kenneth L.
Have the fuel tank full when you get the vehicle.Timothy B.
Great staff, real fast check outSamuel B.
Very nice employees very helpful informative.Anthony A.
excellent customer serviceALAN T.
Le client n'a pas laissé de commentaire.Patricia G.
The gentleman who helped me was knowledgeable and friendly.Laura G.
The man who helped me had great customer service! Thank you for making it an easy and fast process!Judy I.
Le client n'a pas laissé de commentaire.Randal S.
The gentleman I worked with offered me a water, walked out to make sure the vehicle was ready, put my dollies in the uhaul and was so helpful! He was extremely busy but made sure he provided excellent service to everyone and apologized for the wait to each person!Kimberly S.
I've rented here a few times. Always quick service, and the car dollys are premium. Much better than anything else around here.Brian K.
Le client n'a pas laissé de commentaire.Kevin E.
Uhaul pick up location was fine. The Uhaul scheduling was an issue as they downgraded my resume the day before my move out date. They then changed my pick up location and times 4 times. The last time was late evening the day before which messed up our moving plans. On the hour before pick up, scheduling changed my pick up time to a later time again. Very unprofessional. Due to the late downgrade in size, we ended up not being able to fit all of our furniture which we then had to let go. I will not be using Uhual again.ERIC B.
Le client n'a pas laissé de commentaire.Vincent S.
Answer the phone.Ronda C.
Vince is very accommodating and friendly I always go to him specially when I am really in need of the equipment. He helps me out to get what I need 5 starsRuperto A.
Le client n'a pas laissé de commentaire.Roldan B.
Le client n'a pas laissé de commentaire.Kevin G.
Staff is very friendly and helpful!Ann M.