Customer Reviews for Berfields Stage Stop
(Concessionnaire U-Haul dans le voisinage)

1 135 évaluations

519 W Tomichi Ave   Gunnison, CO 81230
(On Hwy 50)

(970) 642-1094

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 5h pm
  • Dim : 1h pm à 5h pm

Services dans cet établissement :

Pour nous contacter

(970) 642-1094

519 W Tomichi Ave
Gunnison, CO 81230
(On Hwy 50)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 5h pm
  • Dim : 1h pm à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

The guy who rented the truck to me was super nice!

Michael F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Doug D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim M. 
Évaluation :
5

Andy and his late Dad have always done a great job when I needed to rent a trailer … of course will use them again in the future!

MAURICE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremiah P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle S. 
Évaluation :
5

Andy was great. Made my reservation thru him an being a small town he kept me advised of available. Even driving to another town to pick it up for me. Excellent service à la clientèle

George D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marco Z. 
Évaluation :
4

Way too expensive for what we needed if I would have had time would have bought a trailer

Greg R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
5

Andy was totally professional and very helpful!

howard L. 
Évaluation :
5

Great guy

STEVEN B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terry E. 
Évaluation :
5

Andy at Befields stage stop went out of his way to help. Excellent service à la clientèle. He makes sure everything is right before you drive off. I'll definitely be renting from Berfields Stage Stop again.

Robert J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lane G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lane G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ian R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth Y. 
Évaluation :
1

The entire place was a mess, with rotting food Tupperware on the floor and dirt covering everything. Then the truck was a mess too. I didn't feel comfortable setting anything down because of the mess. I understand mud and snow, but when the cup holder is filled with mysterious black goo, that's where I draw the line. Besides that, we received a truck that was low on fuel when we got it. We mentioned the price and miles being incorrect for what we used it for, and the man said it seemed odd but told us we were shit out of luck. He didn't offer a discount despite over charging us.

Noah G. 
Évaluation :
1

Worst location out there. They have a reputation in this area for being assholes. They are hurting the brand of Uhaul by existing.

James C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Clayton A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacob P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chris B. 
Évaluation :
2

I was not informed until I arrived to drop off that this location had explicitly told Uhaul, 'No more trailers' and almost made me drive 90 min more to drop off, was again an issue that U-Haul could, and should, have notified me about when I made the reservation, and had lots of time to inform me of afterwards.

Phil C. 
Évaluation :
1

Berfield drop off owner displeased having to accept a small trailer. Overloaded stock making his business difficult. Grudgingly accepted drop off.

GERARDO B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauren T. 
Évaluation :
1

The guy told me I had to go wash the trailer and then told me he hated Crested Butte

Matthew W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Constance R. 
Évaluation :
5

N.D.

KaSandra V. 
Évaluation :
5

Not the location, but the reservation system is TERRIBLE. i would not have had a trailer if the local agent didn't pull a string to get me one. You guys were going to have me drive hours away just because you did NOT send the reservation to the agent in time. Even though I made the reservation a week in advance. So never use the reservation system. Call the agent directly, or you may not have a rental.

Lee S. 
Évaluation :
5

No improvement necessary as the equipment and the service was excellent

John G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Muhabbat Y. 
Évaluation :
5

Clean the damn store!

Henry L. 
Évaluation :
3

Guarantee a trailer or truck. Moving is stressful. Finding out the trailer won't be there the day before your move makes matters worse.

David S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jonathan K. 
Évaluation :
5

I was in and out in a flash! Thank you for the speedy service!

Heather H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Guy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tommy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

susie D. 
Évaluation :
1

Gunnison Uhaul guy is absolutely rude and has no customer service skills. The inside of his store looks like a hoarder lives there..plus covered in a thick layer of dust. He said three times while I was there ‘F**k Denver uhaul!'

BRETT B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda C. 
Évaluation :
5

Andy is the absolute best. I deal with him 2 times a year. I cannot stop saying enough great things about him and his business. In my opinion he is a superstar for UHaul. I wish everyone in your company was like him. I would recommend his business to anyone in need of moving. The hands down best in his line of business.

Harlan B. 
Évaluation :
1

The shop it's self was like a hoarder runs it. The man running the shop the day we picked up ( Randy) was extremely slow and not very friendly. It took me over an hour to pick up the trailer because of his being slow. I can handle the slow facto but the fact that the shop was so full of junk that you can barley even find a path to walk is honestly a problem.

Kajsa L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith W. 
Évaluation :
3

I reserved a truck and trailer 2 months in advance and received a call asking if I could pick up the truck a few days early because if someone else came in and wanted to rent it, they would have to give it to them. I would have been extremely angry if this had happened. It worked out well for me to be able the load the truck early, instead of doing the day before leaving. So thank you but if I feel that would have been very unfair if I hadn't been able to pick it up early and then rented to someone else.

Mitchell D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra C. 
Évaluation :
5

This location is amazing.

Barbara S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lenhardt S. 
Évaluation :
5

The Berfield's were absolutely AMAZING. They helped us figure out a very complicated move, helped us with an extension, and overall provided the best customer service I've had in a long while.

Cindy W. 
Évaluation :
5

The scheduling department is one of the worst departments I have ever experienced from a company. Not only did they not have a truck within 4 hours of me, they also didn't notify me until 1,5 days before my scheduled pickup. If it wasn't for the extreme kindness and customer service of the folks in Gunnison, this rating would be a 1.

Brian M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mathew E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gabriela Z. 
Évaluation :
5

The people at Gunnison location where extremely helpful and by far the most helpful out of anyone from Uhaul. With that said the Uhaul department on wadsworth in Denver Colorado was very rude and the guy even hung up in me. On a scale of 1-10 Uhaul was a 1 will never use again.

Adam H. 
Évaluation :
5

You put too much requirements on your vendors in the way of photo uploads and a very inefficient online software program for them to work with It was painful to watch them deal with your system

MAURICE D. 
Évaluation :
5

Randy & Andy, the Father/Son Team that own and operate this Uhaul location, are incredibly helpful, professional, and extremely fair. I appreciate renting from them every time I move and highly recommend their services whenever you need to move. Check out their store too... There are all kinds of remarkable finds in there!

Sigrid C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher W. 
Évaluation :
3

Don't be in a hurry

William T. 
Évaluation :
5

Great team!

Lee M. 
Évaluation :
5

Great Customer Service

Troy M. 
Évaluation :
3

Dust the store maybe. Still a quality experience.

Matthew M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leisa J. 
Évaluation :
5

Randy and Andy were very helpful. They were knowledgeable of the area and gave good advice while we were using the trailer. Thx

Terry C. 
Évaluation :
5

Excellent experience with this location.

Joseph E. 
Évaluation :
4

The old man was great. The owner was rude and dismissove. The truck was clean and great to drive. People who are in a service industry should not behave as if customers are a necessary evil.

TerryLynn Z. 
Évaluation :
5

Back hooks were tough to deal with but not unexpected in a trailer like this. Trailer was in great shape and the service was terrific!!

HOWARD W. 
Évaluation :
1

The U-Haul representative at the Gunnison location was unprofessional and acted in a discourteous manner. He complained about U-Haul and suggested he was unwilling to take our drop-off because "I don't make any money on drop-offs." He relented and continued to complain about U-Haul and "stupid people from Texas are always dropping off trailers and never take them back". When I asked if I needed to sign anything he stated "You have an email don't you?" I responded "yes". "Then there you go" he responded, walking off. This U-Haul representative is a determent to your company .

Jason L. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Johnny M. 
Évaluation :
5

The cargo trailer fit our needs and no issues surfaced during our travel to our destined location.

Thomas C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daren T. 
Évaluation :
5

Randy that rented the trailer to me was very friendly, professional, and made you feel welcome. I would select him hands down over any competitors he might have. He made renting a trailer a pleaser.

Kenneth N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

judy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric S. 
Évaluation :
5

This location is always above expectations.

BARBARA S. 
Évaluation :
4

Previous renter had a pet up front- there was pet hair all over the seats and sticky stuff throughout the cab

Kyle K. 
Évaluation :
1

Have equipment where we need it not a 4hr drive away

Steven N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher G. 
Évaluation :
5

excellet

EDWARD B. 
Évaluation :
5

Randy and Andy are the best!!!

SPENCER H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse A. 
Évaluation :
5

The two gentlemen that were helping me were wonderful and went over and beyond anything I could expect. They were extremely consistent of my situation just a couple of days after I had totaled my car and trailer. He explained everything in the truck that I needed to know and made sure I had understood everything for the long trip home from Colorado to Georgia. Only thing is I could have used a smaller truck I just wasn't sure what size so we just took a guess also what they had available.

Deborah C. 
Évaluation :
5

Very friendly, efficient. Truck and equipment was all ready to go when we got there

Katie E. 
Évaluation :
5

andy was very friendly and bussiness like. explained the process well and gave me some very handy tips. the truck performed beautifully and all systems worked as described.i would use his service again with confidence..thankyou Berfields stage stop!

Richard Y. 
Non les évaluations ont été soumises pour cet établissement.

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