Customer Reviews for Bessinger Motors
(U-Haul Neighborhood Dealer)

200 évaluations

3020 N Eastern Ave   Moore, OK 73160
(N Of 27th)

(405) 799-0899

Heures

  • Mon–Fri
    De 10 h am à 5 h pm
  • Samedi
    De 10 h am à 2 h pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/24/2022 - 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(405) 799-0899

3020 N Eastern Ave
Moore, OK 73160
(N Of 27th)

Services dans cet établissement :

Heures

  • Mon–Fri
    De 10 h am à 5 h pm
  • Samedi
    De 10 h am à 2 h pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/24/2022 - 12/25/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Very good customer service

Lola G. 
Évaluation :
5

Excellent service and thank you!!!

kenny L. 
Évaluation :
5

Gary was very nice (but) my pickup was 7am and We couldn't get it until 9am. Gary called customer service in OKC and asked if they could credit me $50 and she said yes, but never did it. So I'm not very happy with U-Haul at this time. It took 2hrs to pickup a truck that should have taken 10min. He said you can call and confirm with him (405) 202-4119

Brad T. 
Évaluation :
1

Not charge $30 for gas when the tank was a quarter full and I brought it back just like I received it.

Steven S. 
Évaluation :
2

I have now dropped two trucks off at this location. This one was dropped off at 1:00 PM on a week day. I've not seen anyone at either location. Front door was locked both times. How do you advise someone of the truck issues. I guess I-haul expects their customers to spend an hour on the telephone with their customer service.

jerry M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CALVIN S. 
Évaluation :
5

Only improvement would be to verbally remind customers they will be receiving text link regarding condition of truck before driving off and take note of milage before leaving and upon return. Otherwise this was a great experience with this uhaul business. Thank you sooo much for being there for us. When we need them again we will go nowhere else. Bessinger Motors is the best!!!

Janice P. 
Évaluation :
5

Best of the best service

Dale H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kent K. 
Évaluation :
3

Customer needs to know exactly where the gas level is. We were told one thing and and filled it back up to that level and still ended up with fuel surcharge. I was very disappointed about that. Very dissatisfied with that. Drop off location in Kinta, Ok very nice people.

DEBRA B. 
Évaluation :
3

When I opt for an electronic pick up, it would be helpful if I didn't have to wait 10 minutes for someone to verify on your end. When I call customer service they pretty much tell me there's nothing they can do other than allow me a pick up at a different manned location. They did not seemed concerned that we've been planning this move for weeks and we have individuals waiting on us to return with the truck to take on a huge job for the day. The CSR was entirely nonchalant and seemed unconcerned. NEVER again will I opt for electronic pick up.

Calvin B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard R. 
Évaluation :
5

Customer service! Answer your phones! Change the disrespectful attitude!

Froy L. 
Évaluation :
4

fast and efficient

richard G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martha D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Deborah B. 
Évaluation :
5

Great Guy Great Service.

Mohammad A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny C. 
Évaluation :
5

The online check-in and verification process was the worst part. It took 45 minutes, and waiting for the chat to start was at least 5.

Joshua S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jeremy B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ROBERT G. 
Évaluation :
5

Gary Bessinger is the bomb.com!! I will recommend him to anyone who may need U-HAUL services! Extremely satisfied!

trudy H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin R. 
Évaluation :
5

I wouldn't know, the whole experience was excellent

MARY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarahjane N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas R. 
Évaluation :
4

Easy to get to. Returned after hours & used key drop. Truck was immediately checked in the next morning.

KATHIE M. 
Évaluation :
3

Convenient location, but did not check in trailer until 2 days after we dropped off & called to ask why it wasn't checked in.

tyler M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Warren T. 
Évaluation :
5

Always a pleasure doing business with them.

Michael J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVE F. 
Évaluation :
5

Very kind and accommodating. Location was great, the process was easy and I'd use them again if needed.

lilly D. 
Évaluation :
5

I can't remember the mans name that helped me but he was very helpful and knew his stuff.

Steven C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Naomi J. 
Évaluation :
5

Great customer experience

Cheri T. 
Évaluation :
5

The owner was very polite and professional And had great conversation thank you

BRIAN N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

pat M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

craig A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dana S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

Great job, easy to do busy with. No changes needed.

Sandra W. 
Évaluation :
5

Bessinger Motors is a great place to do business with. They are always so helpful & courteous. I have rented trucks & dollies from them many times over the years starting in 2001. They are great!!!

DARRELL M. 
Évaluation :
5

I have used you multiple times and I'm a say that, of all the locations, this one was by far the best experience! I have one complaint however, regarding the moving service associated with U-Haul. I have never had any complaints prior to this regarding any moving help. However, this particular one definitely Warrents attention. For the record, I sent a previous complaint but have not received any reply. The moving service I used was called Road Runners, possibly something similar. I would not even make a complaint regarding the movers (although, if they worked for me I would probably want to know about their worth ethics) I am not one to sweat the small stuff but This particular issue is not a small one. After making it clear which items I needed to be moved, the two young movers appeared to have “forgotten” the most important item that I was paying to have moved. This was the only item of any value...My curve television. They were very reluctant and even stated how they wouldn't want to damage it and weren't sure if it would fit. I told them that this particular item was one of the reasons I hired help to begin with, and that I would be glad to remove smaller items in order to make space for this television. With all this in mind, they were made fully aware of exactly what items that I needed moved from the very beginning. Unlike previous people that have helped in the past through U-Haul, these two guys required almost constant guidance over even the small things as to how to load and what to load. In fact, I jokingly referred to them as “millennial movers” Bottom line… When it was all said and done, The TV was moved and when I initially went to plug it in there were two vertical lines on the left side of the screen which were completely new. His television was in excellent condition Prior to this move. I am only asking that the television be inspected and repaired to they stated it was in prior to the move. I have never had any issues whatsoever with this television prior to the two guys that moved it. I would appreciate your help in resolving this matter as soon as possible. I did initially send a message Regarding this issue. I only discovered that something went wrong when I attempted to look for a reply this evening. In all fairness, I could have possibly made a mistake when sending the message. Either way,I would appreciate a reply as well as some help to get my television back in its original working order before the condition possibly deteriorates. Thank you very much! Vonda Unruh

Vonda U. 
Évaluation :
5

Very friendly and accommodating! Will refer everyone!

Laura P. 
Évaluation :
2

It took the representative 30+ minutes to get the computer working and the contract finished. He then hooked up the car hauler for my wife and failed to tighten the hitch. When we loaded a car on the car hauler it came off the ball and nearly struck my son. Over all poor experience. The equipment functioned well.

ed L. 
Évaluation :
5

At Bessinger Motors you can do nothing to improve.They are Perfect.

chip H. 
Évaluation :
4

I was very satisfied

Junie S. 
Évaluation :
5

Awesome

GRACIE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shaye C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrell M. 
Évaluation :
5

Get equipment big enough to haul/tow a pickup

Jack S. 
Évaluation :
5

Extremely helpful to everyone who came to the business! He went above and beyond to help me!

Debi M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alvern O. 
Évaluation :
5

It is very a nice man and he has lots sense of humor.

Sabit Y. 
Évaluation :
5

The gentleman was so friendly and helpful!

Beth H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

garcia T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shawn K. 
Évaluation :
5

We have used this location several times in the past as well. They are always very professional and helpful.

David T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISTOPHER C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Penny S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Caroline A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Caroline A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
5

Cruise control in the trucks and more power.

Clayton C. 
Évaluation :
5

Shane was very helpful in properly returning my vehicle.

James D. 
Évaluation :
5

Very accommodating and helpful.

Roger S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william C. 
Évaluation :
3

Pricing accuracy.

FERDINAND N. 
Évaluation :
5

Attendant was very helpful and even called headquarters on my behave to dispute a billing discrepancy saving me $20.00. customers love to be taken care of and I'm no exception. Shane was very knowledgeable of his position.and respectful.

Tom P. 
Évaluation :
3

Have the equipment I reserved at the location I reserved it at.

Jill B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Herman W. 
Évaluation :
5

Pick up was easy. Equipment ready all info in computer gentlemen helped me connect to truck. Very nice and helpful.

Jeff L. 
Évaluation :
3

Parking break notification would not stop the entire travel time. Call this location he said he was closed at 4:30pm. Called the U-Haul service center was on hold for 45 minuets and then got hung upon. Called back for another 45 minutes and still no answer. I'm sure glad we didn't break down, we would have had not help.

dean R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott S. 
Évaluation :
3

I have used them 3 times in last year and 1/2 and they never have all stuff they are supposed 2 . Last time it was utility dolly and this time car transport. So it messed up my move.

Ronnie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beth B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiana W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Todd D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rocky J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Katy C. 
Évaluation :
5

It was a difficult rental, very last minute. Bessinger Motors made this easy. I will use there help with difficult moving problems again.

GLEN ALLEN B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H. 
Évaluation :
4

This location provided me with the service and product I want. They were friendly and helpful.

Glenn G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael W. 
Non les évaluations ont été soumises pour cet établissement.

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