I order a 10' trucker. When I got to the location, I was told that they had no trucks available. Another truck came in and I told them I wanted that truck, but I was only going to pay the 19,95 rate as I already had movers waiting to move me. The attendant old me I had to call Uhaul. After an hour I had to accept 26' at the higher because movers were waiting. I'm not happy that I had to pay because of poor service. I will not use Uhaul again. I wanted to be refunded the extra money I paid for the bigger truck.Caroline W.
Customer Reviews for Best Deal Auto Service And Tires LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Location did not have the hand cart that I ordered, fortunately I was able to find one from a friend. The agent was able to remove the charge. They were very accommodating when I asked to keep the truck until the next day. Will use them again.Barbara S.
I waited for over an hour for someone to show up to do my check out paperworkDavid V.
I was in need of a tow dolly due to my daughter's vehicle broke down in Maryland and needed to get it back to New York. I called the first UHaul location only to be left on hold for over 40 minutes as the location then closed I was forced to call the call center to make my reservation as I was on route to Maryland from NY. Vincent was helpful in obtaining the dolly at another location,Best Deal Tire. My reservation was for 9am for which I was prompt only to be told that the person handling UHaul had just left. I called him and he said he was on his way. While waiting I attached the dolly to my vehicle. 45 minutes later he still has not returned so I continued the check in on line. He still did not come back so I texted the reservation information to him so I can begin my journey back to NY. The employees spoke little to no English so communication was difficult.Charles M.
Le client n'a pas laissé de commentaire.Bernard H.
Le client n'a pas laissé de commentaire.Aaron B.