Évaluations des clients Best Deal Tires Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Best Deal Tires Inc

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NELSON J. le

Évaluation :

The gas cap was broken upon starting the rental contract. This UHAUL location has not inspected the vehicle properly for damage. The gas cap was broken. Furthermore the vehicle was delivered to us with only a quarter tank of gas! As a result, we had to contact UHAUL head office for them to find and then send maintenance help to fix the gas cap issue. We were delayed almost 3 hours!

Keng C. le

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Speak to customer where to pick up the Van, as there are east and west parking lot in the building. (I assume is at the office side, west, and cannot find the van). Also, I filled gas tank back to 5/8 mark before returning van around Nov 2, around 6.45pm. Upon reviewing your electronic invoice after, the staff charged a gas fill up fee of $8.64. I only traveled 18km during my rental time period. Please refund me this gas amount, or I will bring it up to the Consumer Association. Raymond 416.802.9991

Kimberly C. le

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Fuel credit/charge was excessive. I prefer to return it as I got it.

Kien D. le

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Need rope to tie things.

Hannah G. le

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Horrible experience and have used uhaul many times. Had final confirmation of equipment reserved and arrived to find it being given away to a different customer. They didnt know anything about uhaul products or services. Didnt take our license. Couldnt answer our questions.

Gary C. le

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Truck was not available through 24/7 service when I arrived. Waited 1 hour on hold before someone called me to say truck was not returned even though I was standing right in front of it. To find the office was quite challenging. It was around the side of a run down building. Overall very stressful.

Krystal G. le

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Customer service was poor. The information provided during the phone consult did not match the information provided upon key pick up.

Jinwu H. le

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poor customer service and waiting for long time to get my reserved truck.

Terence C. le

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Le client n'a pas laissé de commentaire.

Michael L. le

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The pick up procedure was a bit confusing as there were quite a bit of going back and forth. But otherwise, there was no problem with the equipment.

Terence C. le

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Fix the back rolling door so it is easy to close + put on a proper gas cap on the 15' truck that I rented

Leo K. le

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Le client n'a pas laissé de commentaire.

Darren B. le

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Extremely poor customer service and dismissive service agents.

Damoon S. le

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I rent a truck many times before. But this time I rent a small truck from this location they charge me 153.00$ For moving 1 king bed only. I always pay around 90$. For bigger truck ( same distance). They charge me to much for fuel, 20$ for late service,, It’s my last time I rent a truck from Uhaul

Diana D. le

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Thank you

NINA C. le

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Le client n'a pas laissé de commentaire.

Faiz H. le

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Le client n'a pas laissé de commentaire.

CARLEY H. le

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Super clean car, just easy and fast transaction

John F. le

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Have vehicles closer to the main office. Would be hard to walk that distance in the winter.

Jim V. le

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Clear communication on instructions. The self check in option did not work. Waited 3 hours to pick up truck. Gas was not full. The truck was switched on me the night before because there was no availability for the size I ordered. I am out $300 for a crew that had to wait 3 hours for the truck. This location was horrible.

george E. le

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Charge less money. Laugh

Bryanna P. le

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Tried to use the app as directed to return the truck. However, after 4 attempts at uploading the required picture of the mileage and gas tank, I gave up. The app kept telling me I needed to upload it and never accepted the picture that you take THROUGH THE APP. Was pretty frustrating. I better not be charged the $20 convenience fee for the company to finish the return.

Jimmy M. le

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Great and honest service!

Vicky D. le

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Very dirty truck bad customer service

Brittany H. le

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Le client n'a pas laissé de commentaire.

Anita C. le

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The truck was nasty. It smell like horse shit. I have pictures of horse shit on the inside of the truck I had to clean and disinfect the truck back. It was so nasty and stink. When I talked to the lady about it she told me to leave it and rent from somewhere else. It was end of month and no other truck was Available so I took it. It took me 4 hours to clean the truck back. I should have gotten a day free to clean it. I had it for two days because I day spent cleaning and washing out the back. Staff was not helpful and truck is used to move animal’s not house moving use. I have used Uhal many many time for menu years and this is the first time I got such a nasty truck. I got pictures to prove it. Never rent at this location again.

YINGWEN Y. le

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Le client n'a pas laissé de commentaire.

Don T. le

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N/A ... Overall service / representative was excellent.

ALBERT K. le

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We had a great experience. The staff were both friendly and efficient. We accidently left some ID in their office and they called us to come back that same day. We deeply appreciate this because moving is tiring. Thanks!!! The only issue is that when we looked at truck availability on the uhaul website, that listed just a 10' truck available that day. Luckily, we went in person and there was a 15' truck available and we were very, very happy to book the larger sized truck. Thus, a discrepancy between their fleet and the uhaul website. Overall, the experience was good and the low rise design of the truck was fabulous. We're happy we chose uhaul.

Yuri K. le

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The first time using the online automated pickup was a bit confusing. Wish there was a quick summary in the beginning to help me understand the process. The custom support took a little while (15 mins) to connect to, but the person i spoke to was courteous, knowledgeable and very helpful. Wish I could remember her name to give her a shoutout. (called on July 7th, around 10:15 EST) Van was in great shape, A/C on point. Not a scratch on the van and the ride was smooth. Great experience overall, thank you!

Charles E. le

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it was a nice moment as i love the organized self service of sharing location for pick up but returing it was a mes as return process was not well organized as the application keep failing hence management should try and improve on the return application.

JOANNE D. le

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Le client n'a pas laissé de commentaire.

Arjun H. le

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Have some more branding so that it is easier to spot.

Stuart G. le

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Le client n'a pas laissé de commentaire.