Customer Reviews for Best Price Storage of Silver Springs
(Concessionnaire U-Haul dans le voisinage)

61 évaluations

16005 E Hwy 40   Silver Springs, FL 34488

(352) 229-8922

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 2h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(352) 229-8922

16005 E Hwy 40
Silver Springs, FL 34488

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 2h pm
  • Dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

I was charged a cleaning fee but I swept and mopped the truck it was spotless when I returned it

Michael H. 
Évaluation :
5

All good!

JOHNNY S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christopher P. 
Évaluation :
5

My pickup and turn in went smoother than I thought it would. I'm so glad I used this location. Merci.

Brian J. 
Évaluation :
4

Ensure your rentals are clean, fueled and ready to go. Most importantly, don't send erroneous billing to your valuable repeat customers unless you want to lose them to your competition.

Daniel L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brandi C. 
Évaluation :
1

I was getting overcharged

Tavares B. 
Évaluation :
5

Jennifer was amazing.

Laurie A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY K. 
Évaluation :
1

This was the rudest woman I have ever had to deal with she informed me that they don't take return equipment I was supposed to return it around the corner to some place named George's but my receipt specifically had her address on it I even showed her my phone where I had use maps to get it to her. I started to cry and tell her that the truck had not had a full tank of gas when we got it and she's just not her problem talk to your other dealer it she was beyond rude I tried to call the district manager she gave me the wrong number at 1st and when I stood there at her desk trying to call him she had a funny look on her face when she told me she's not giving me the right number so then she gave me a new number and I left him a voicemail because this woman ought not be dealing for Uhaul she was unbelievably rude and unhelpful there was supposed to have been someplace to drop the key there was no drop box I had to drive clear back out there to bring her the key on Monday morning when I should have been at work but cuz they weren't open on Sunday either so Jeff that Lee would never ever ever ever use that location again worst customer service of my life and I've been in customer service for 40 years if I treated my customers like that I wouldn't have a job

Mark J. 
Évaluation :
5

The only problem was that I returned the the truck but they neglected to give me the code to open the box to put the key in. So I had to drive over 30 miles back to the location to return the key on Monday which was extremely inconvenient. I cked uhaul and they were unable to help me. Also the original puck up location was changed which was farther than I wanted to drive.

Lori B. 
Évaluation :
5

Was so impressed with the Lady who helped us. She was very pleasant, and concerning the health issues that is going on she took ever precautions to insure that business was conducted in a safe manner. I work at UFHEALTH and appreciate the extra precautions she took.

Gary B. 
Évaluation :
5

Picking up truck with phone was horrible. Would not use that again. Had so many problems. It was very confusing and time consuming. Would much rather go in and deal with a person.

sharon T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Fred S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dorothy M. 
Évaluation :
5

No 10' trucks availble

Robert O. 
Évaluation :
5

Everything was perfect. Thank you!

Christal R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Treassa H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dustin A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WALT B. 
Évaluation :
3

I didn't like the forced insurance, never been told I had to purchase the insurance or could not rent, seems like a scam to me.

Kevin B. 
Évaluation :
5

The best experience yet, renting a truck! Loved it! Would highly recommend U-Haul to everyone!

DONNA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maureen P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pierce H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin M. 
Évaluation :
5

The left front tire has a slow leak.

Tricia D. 
Évaluation :
1

Notified the manager of the infestation of roaches and staff reported that my children and I were somehow making it up because they “thoroughly inspect and clean their trucks”. Terrible customer service by Jason who claimed to be the office manager and was told that “he's not doing anything about the situation and If I don't like it to call 1-800-gouhaul. I will for sure spread the word about this disgusting rental and the customer service at this facility!

Tawnia T. 
Évaluation :
5

On the road in 20 min. or less, easy in & out process,Thanks

TIMOTHY F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eileen T. 
Évaluation :
5

The office manager went above and beyond to be helpful. Excellent service à la clientèle.

Lynn B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW P. 
Évaluation :
5

Thank you so much for all your help you were very nice and helpful and I'm enjoying my new home

VIRGIL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

fred S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dudley B. 
Évaluation :
2

When you rent a Uhaul Truck you are renting it for 24 hours. We were only given 5 hours because they opened at 9 am and closed at 2 pm. We were told if truck was not back by 2 pm we would be charged for 2 additional because they would not be open again until Tuesday, January 3rd. So we paid for a full 24 hours and only had availability for 5 hours. This was not fair to us at all and should not have been charged for the full 24 hours! I have used Uhaul for every one of our moves including New York to Florida and 7 additional times.

Leonard H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Ryan H. 
Évaluation :
3

Computer was messed up in office and two phone calls had to made to complete my paper work.

Lynda H. 
Évaluation :
3

make your software easier to use to enter customers info for people at u-haul. update it. pay a tech.. and step into 2018.. have them make a uhaul phone app for android. so i can put all ibfo in myself. so when i get there.. there is no wait..

Steve E. 
Évaluation :
5

COULD NOT HAVE BEEN BETTER!!

VINAL J. 
Évaluation :
3

The woman wasn't very knowledgable on the rental experience. She told me she would take my credit card number but it wouldn't charge me until I dropped it off and that it'd be ok to pay in cash. It wasn't ok to pay in cash

Brittany F. 
Évaluation :
4

A $19,99 A DAY COST $164 WITH ALL THE EXTRA FEES!!!!!!!!!!!!!!!!!!!!!

VINAL J. 
Évaluation :
5

Super efficient drop off and very nice. Explained crack in windshield was there when I rented. Apologized for getting truck that had damage and was advised should not have been rented to me .

ELIZABETH M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NORMA R. 
Évaluation :
5

I love Vicki. She is amazing. She needs a raise :)

AARON P. 
Évaluation :
5

We felt very well taken care of and would use this location again if the need arises. We noticed as we waited to enter,another customer was trying to return a different u-haul (from where we do not know) so perhaps a 24 hr. Call line would be a good thing at this very convenient location. Thank-you for your help.

EDWIN K. 
Évaluation :
1

We needed a drop off location in Ocala, FL. This was NOT in Ocala but rather almost an hour out of our way. The place was nice, and the woman who helped us was awesome!

EMBER N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Greg G. 
Évaluation :
1

Have a person that has knowledge about the U-Haul rental process.

Christopher S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Damian R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES B. 
Évaluation :
2

Office was very cluttered with a damp musty smell. For someone with allergies, even a 10 minute checkout is too long. The staff was very friendly and the equipment was good opporationaly.

MIKE H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EDWARD H. 
Non les évaluations ont été soumises pour cet établissement.

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