Best customer service from your friendly and proficient staff at Best Tires
Hugo F
Customer Reviews for Best Tires In Town
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nada exelente servicio gracias.
JOSE UThe young woman in the office (sorry I didn't get her name) was so kind and helpful. She took care of the entire transaction in just a couple of minutes. The guys outside were polite and speedy, hooking my trailer up in no time.
Gregory SEasy as always.
CHRISTIAN ADoing great! Nice, friendly & family owned business.
Lorena HNada todo está bien gracias.
JOSE UExcellent service, knowledgeable and courteous staff.
Richard TThe staff here are the best I have ever dealt within the UHaul company. Breanna and Nelly are very proficient and customer oriented. Will continue to use this location.
Hugo FGreat customer serviced
HUMBERTO VThe staff at the rental site were very courteous and attentive. The vehicle however sounds like the catalytic converter is missing and runs very rough
Patrick TI love the professionalism on the system that you guys have no complaints
mario mGood rental experience
JUAN HThank you, you were Great!
elena mThe service was good 🤔
Reynaldo ABest service and friendly staff. I've used other locations but this one is my overall best.
Hugo FAll was good
Hugo F5 star service, excellent customer communication & will go back for all my U-Haul needs as well as tires & wheels.
Chris HWash the vehicle or at least clean the windshield
frank mNothing, everything was clean and fast.
jordan mThank the staff at this facility for doing a tremendous job in their friendly customer service!
Hugo FFriendly & helpful staff! The reservation was easy to make, and the equipment was in great shape & ready to go! We'll definitely use this U-Haul dealer again! Merci!
Albert KEasy to find and friendly helpful service..
elisa oExcellent customer service!
Javier TWell, I can't say I can recommend anything. The service was good and quick.
LUIS MFriendly staff, easy drop off, would use this site again..
Robert HSales rep not friendly very dry personality. Not friendly at all. Bad representation of Uhaul brand. Unprofesional seemed she was being bother by our presence. She canceled my truck because we didn't show up on time. Even though I called same day of reservation and made her aware we would be late. She simply said that doesn't matter it was canceled. Same towers are the worst.
Rosa MN0 improvements needed the service at this facility is the best I have experienced.
Hugo FEverything was done very efficiently and professionally. Needs no improvement
Hugo FThis location was friendly and helpful. The service provided was very good.
JOE MThis was the best U-haul experience I have ever had. The people that work here are very friendly, helpful, and professional. The whole experience was seamless from pick up to drop off. Everything was explained clearly and my questions were answered thoroughly. I'm going to need to rent a truck again in the next 10 days approximately, and this location is my choice. I have a high confidence in recommending this particular dealer for anyone needing to rent a U-Haul truck. Kudos to these guys.
ansel hMy negative experience is primarily on the U-Haul corporate side, not solely on this location. I have sent an email using the link provided to enumerate the problems. Please refer to that email.
JOHN LEzplain how pricing works I am still confused how I my fees were calculated
anna lQuick check-in and return!!
PETER MLa muchacha tiene una mala actitud
OCTAVIO rWhen they explained the charge they through it back on the other store. They didn't bother to help.
Candi SThey gave us a return site in Stockton and told that us that we can trust any drop off location for uhaul but they kept the uhaul for 5 extra days and after we tried to show them that they charged us extra money for the days the Stockton drop site kept the truck. I took pics and kept the texts on my phone to show the day we dropped it off but all they did was ignore us.NEVER AGAIN.
tamara pI can't see any room for improvement, the staff was friendly, courteous, professional and very helpful!
edward fExcellent customer care
Humberto VStop using tow calculator for dummies
James SGreat fast service.
Ralph VService is always courteous and customer friendly.
Humberto VI was sent to this location due to where I was to pick up did not happen due to the van was not returned. Due to this I had to drive more miles. Your 1 800 said they could not do anything about that. Not my fault, yet I get penalized? Pour customer service
joseph dDebolber el presio de gas como lo isiero comigo ecxelente
ENOE EEverything was excellent
Hugo FAt this facility the staff is very customer friendly and there is nothing to improve
Hugo FNone that I can see that's needed. It's the best U-Haul facility I have ever uded
Hugo FGreat staff, very helpful and efficient
Hugo FOther then praise your staff, I have had nothing but customer service every time I have used this facility. Thank you for excellent customer service staff
Hugo FGood service.
vidal pYour staff representative is very efficient and professional. I was very impressed with the level of positive customer service.
Hugo FLady at front desk was rude and incompetent. She told us our rental wouldn't be ready and didn't offer any solution other then her system being down. Only I insisted on her figuring something out that we got our rental an hour late!!
Juan JWorst uhaul ever rude people and they charged me $400 for 3 days and 90 miles
Kenneth DVery nice office staff
Hugo FThe lock on the rear door was broken and did not lock. The vehicle a/c did not properly cool the vehicle and moving on a 100 degree day was horrible. Other then these few issues everything else was perfect
Michael AVery professional and courteous staff. Friendly and ready to help
Hugo FHave gas tank filled to what is stated on the paperwork before giving it to customer. Customer service was very poor and rude
Steven MDrop off was horrible I was called and bothered by uhaul all weekend even though I dropped the uhaul at the specific location this should be changed
Jose CDrop off was online, updated pictures as instructed on drop-off video and left keys in drop box.
Humberto VWhen man opened door at 9:00, walked in and he did not acknowledge I was even there and he went to back of warehouse to open doors and prepare for other business. Could have said "someone will be with you soon", but continued work in back. After 5 or 10 minutes a young lady entered office and started checkin process.
LESLIE BThey charged me for gas even though when I first inspected the truck I noticed it had 1/4 tank of fuel so I went in and asked if that could be changed on my contract since the contract said it had 7/16. They said yes and that I could bring it back with 1/4 tank. That is what I did and they charged me $72 in gas. Dishonest. I will never use them again.
Mason Hclean the windshield
Teresa BWe needed to buy a furniture cover, sadly, they did not have it in stock.
SUZANNE Bi rented to move new equipment into a new restaurant location. when i called for original pick- up location, there was no avail. trucks. They asked if i would like to pick up in the next city, i said thats fine as long as i can drop off in the same city i pick up in. he said that would be fine. we negotiated $.40 per mile, and when i dropped off they charged me .$99 per mile cause the said it was a one-way, not in town. Whoever originally took the reservation didnt even change the original pick-up location. when i dropped off at location, the girl at the pick-up location was very rude and just closed the contract and said to call customer care. I will no longer be using UHAUL, ill stick to Penske...and i will be telling all the customers that come into my businesses to do the same.
carlos aGood service
LUIS Reverything was fine.
Deon VThe seatbelt was broken and kept beeping for two hundred miles. I paid too money for this and I am so disappointed! I will never rent a U-Haul again. I should get a discount and another thing the wait time when I called was 63 minutes. I am so upset.
DENA R