Évaluations des clients Bettys Bait & Tackle

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Bettys Bait & Tackle

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Linda B. le

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The after hours return process did not work! I returned truck and attempted multiple times to return online and the app did not work, could not find my location. I had been moving for 12 hours, it was midnight and I live an hour out from uhaul location. I spent additional hours trying to get it to work!!!!!!! Now you want to charge me additional 20 bucks!!! That process is a scam to make you more money and I am de MN ending that money be refunded! For this reason I will look to other truck rental services for my future needs.

kirsten L. le

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Awesome experience. Nice guy!

JESSE C. le

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Not having to drive 80 miles around trip to pick up cause I felt I was doing UHauls job. No compensation for my time. That really bothers me, I don't work for Uhaul. I just needed the trailer and uhaul knew that approximately 2 weeks in advance but waited til a day or so before to drop the pick up bomb on a customer. I feel your company should do their on job not me. I feel it to be very wrong.

Donavon D. le

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Le client n'a pas laissé de commentaire.

greg T. le

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Le client n'a pas laissé de commentaire.

Darryl M. le

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We reserved a truck a month ago and when we got there we waited in line for 30 mins just to be told they didn’t have a truck for me then they got us two smaller trucks and charged us more piss poor business never again.

John Z. le

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Nothing again good service. Just thought I would get refunded for days not used. Returned uhaul early

Bobbie T. le

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I had planned to return my rental on a Tuesday late morning/early afternoon, which the rep and I discussed. I assumed that was regular business hours and didn’t worry about the drop off. When I arrived I learned they were closed. I wasn’t sure how to return my trailer so I dropped it off and then did research. I got the text reminder and followed the steps through that to return my trailer. I then learned I was charged the $20 fee because I didn’t return it through the app - which I did. I called to inquire and the rep at the location told me that there was nothing he could do and that I would have to call the 1-800 number. I then called that number and the rep was very nice but was having technical difficulties and couldn’t pull up my reservation. She said she filed the request to refund the $20 fee but 1 week later there has been no communication nor a refund. I am frustrated with the local branch as I felt they should have explained the return procedures especially since they knew I would be dropping off when they weren’t open. My second frustration is with the fee since I did complete the online return - with a screen shot to prove it.

Lela S. le

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Fast, Friendly, Helpful and Thorough.

richard P. le

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Le client n'a pas laissé de commentaire.

TEL U. le

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They did the best they could

Jeffrey J. le

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Le client n'a pas laissé de commentaire.

Kade J. le

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Le client n'a pas laissé de commentaire.

erron H. le

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This review has nothing to do with the pickup place just a review in general. In a 1300 mile journey I would like to say that we had a tire blow out.. Now I know this can happen and it may take time for a service guy to come out it and help. But 3 hours is not a very good response time.. in the mist of it all it took the guy less than 10 min to do the job. I will say I am very impressed on how fast the guy got the job done just very disappointed about the time it took to get back on the road. So my question to Uhaul is why can't there be a spare tire with the unit? I know some people can perform this task and some can't. So is there a way that the customer can have the option to do that? I grew up knowing how to do this and waiting 3hrs for someone to do a task that I can perform sucked.. I would like to hear what Uhaul has to say.

Yvonne C. le

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Le client n'a pas laissé de commentaire.

Joshua W. le

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The guy working started my rental 30 minutes before we could even hook up the trailer and I could leave. He let me leave with trailer running lights not working. I couldn’t move my stuff that night because of the lights and had to take more time the following day to finish the job. Trailer also was dirty/unswept with dolly and blankets I didn’t not need. They were in my way the whole time. Returned trailer swept out and with plenty of time before it was due. I was just charged $100 after all extra fees when my rental was supposed to be $40. I am very upset about this.

suzanne R. le

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Le client n'a pas laissé de commentaire.

Berton L. le

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Convenient. Quick and efficient.

George H. le

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The guy that inspected my uhaul upon return accused me of scratching the uhaul. I literally drove it to my home, parked it and drove up the street with it. the scratch was right in a spot that was shielded by the trailer doors when they open. He said it looked 'fresh' like the trailer is some sort of biological creature. I'm pretty sure the guy was just fishing trying to get more money out of me, when he went to that side of the trailer he looked at it right away. like he has a photographic memory of all the trailers and trucks there... doubt it. he also said that the cost would be $153. I know they won't fix it since it was right on the decal and its a trailer. They just wanted to pocket $153. Good thing I got the insurance. Next time I'm taking pictures of the trailer to defend against future fraud like this. I just wonder how many people they get by pulling that scratch scam.

Brandi V. le

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My tempur pedic bed got wet in an enclosed trailer. I have now been sleeping on the couch for 2 days. I have had to air dry my dressers as well. Yes I hit rain but where the leak came from was somewhere from the top.

pat B. le

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Le client n'a pas laissé de commentaire.

Jason U. le

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Le client n'a pas laissé de commentaire.

rick S. le

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Le client n'a pas laissé de commentaire.

kevin P. le

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He was great. Good fishing g stories while checking out the trailer.

Ralph O. le

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Le client n'a pas laissé de commentaire.

Suzanne E. le

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Loved the man working there. He was so helpful and nice. This was the first time we've used this site and we will absolutely use it again!

Kristen H. le

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Le client n'a pas laissé de commentaire.

CHARLES T. le

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Le client n'a pas laissé de commentaire.

Jacob G. le

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When pick up locations are changed the customer should be called and notified.

WILL S. le

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Le client n'a pas laissé de commentaire.

Betty P. le

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Two men were arguing in the office and using foul language, a very uncomfortable experience. Betty (owner ) was not present.