Customer Reviews for BF Terry Store
(U-Haul Neighborhood Dealer)

26 évaluations

26026 Southwest Fwy   Rosenberg, TX 77471

(281) 232-5059

Heures

  • Mon–Sun
    De 10 h am à 10 h pm
Heures d'ouverture spéciales
  • 12/24/2022 - 12/25/2022: Fermé
  • 1/1/2023: Fermé

Services dans cet établissement :

Pour nous contacter

(281) 232-5059

26026 Southwest Fwy
Rosenberg, TX 77471

Services dans cet établissement :

Heures

  • Mon–Sun
    De 10 h am à 10 h pm
Heures d'ouverture spéciales
  • 12/24/2022 - 12/25/2022: Fermé
  • 1/1/2023: Fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

manuel G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Maria S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin H. 
Évaluation :
1

Very rude told me that he isn't taking my return after uhaul called and said he would

Vicky G. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

alma R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anthony P. 
Évaluation :
3

we didn't receive any of the items we chose in our reservations

Darnell M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GREG F. 
Évaluation :
1

Be more current and up to date with what is available when reserving equipment. I had a plan for the exact time to use. I was running late in returning the equipment due to the fact I had to look for another facility who had the other part of the equipment I needed. Upon returning the equipment to the first location he charged me for an extra day. I wasn't happy and the gentleman was rude. I felt like I shouldn't have to pay for a whole day when I ending up going to a couple of places to get all equipment that I reserved.

Paula T. 
Évaluation :
3

Was ok, but they were late to open business

Kurt B. 
Évaluation :
1

The person here was extremely rude, uninterested in helping me with any questions. So much so that I just did a return on my phone without assistance. Then wanted me to move to other uhaul trailers with my vehicle in order to put trailer I was returning next to them. Worst experience I've ever with uhaul!

Brein S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark S. 
Évaluation :
5

Very professional and organized. Would definitely get this place a try if you are looking for a last minute rental truck.

Mason F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terrell B. 
Évaluation :
2

I told them problems i had and acted like he didn't care and never went out to check the tire

Paul F. 
Évaluation :
5

You guys need to have mechanic service the trucks regularly. The truck I used had a check engine light on, the rep oh it's okay its a new truck you'll be fine. If you have any issues call 1800 number and they will come help you for free. I was praying and nervous mostly while driving that hopefully I make to my destination and back. My sister also had a uhual truck but from a different location and she had the same issue ⚠️ but the truck stopped on her twice. The rep guy I dealt with was nice.

Treylon J. 
Évaluation :
5

The engine light was on. That made me nervous. But thankfully nothing happened. Also the gas gauge they have in place to be able to tell if you've put in the amount of gas needed to bring it to the level it was at when you rented is incorrect. I took a photo before I left and when I got back after getting gas and they were identical. They didn't charge me extra but they said the amount Of gas when I got back wasn't the same. When it clearly was. Again, they didn't charge me the difference or whatever because I had the photos to prove my case.

Monica H. 
Évaluation :
5

Online check-in process took too long to verify

Claudia R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

andreas R. 
Évaluation :
3

My pickup location was changed to this location, and I wasn't notified until I went to the original location.

Harrison D. 
Évaluation :
5

The gentleman we worked with at this location was awesome!

Magdalene F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAWANNA P. 
Évaluation :
2

This is a review of the three times I've had to rent a uHaul in the past two weeks. For the most part, no issues. Renting from the Sugar Land Airport location was pretty smooth other than not being able to use the remote check in… that slowed us down quite a bit… The other issue is with my second uHaul I paid for a furniture dolly I never received and this last time at the 26026 Southwest Freeway location I paid for 1/2 doz moving blankets I never received.

Curtis W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melidza N. 
Non les évaluations ont été soumises pour cet établissement.

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