Great costumer service.Jose M.
Customer Reviews for Big Box Bargains
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Phoenix, AZ 85051
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 6h pm
- Dim : 11h am à 4h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Employee should check with other employee who authorizes extended time on rental contract before calling customer and telling him that he can not do that on the day of return.Raydean R.
the guy that handed me the keys over charged me and he charged me for items that was not mine left in the truck by whom ever was in it after i dropped it off about 8 or 9 pmkenyana W.
I was an hour early and he met me anyway and took care of me right away. Merci.Deena M.
The can reeked of cigarette smoke.Lupita N.
The process for obtaining the truck and turning the truck in were seamless and easy to do.Rebekah H.
I believe this location was co-located with Big Box. Area was not organized. Although the rep was nice.Kirk P.
The van provided was disgusting had cigarette ashes, a quarter tank of gas, an open bottle of vodka in the passenger door, a cigarette but in the rear. The check in took 15-20 minutes and only one staff member available to do it by shouting for them.Michael R.
Le client n'a pas laissé de commentaire.Terry M.
Le client n'a pas laissé de commentaire.Maryann L.
I went over 1 mile and was charged 58 dollars will never again go to this locationIKEAM R.
Don't changed the appointment time an hour and 15 minutes after 30 minutes of me trying to pick up the truck using the share truck feature, and then try to tell me it is due back by the time it would originally be if it was picked up at its original time. I am quite pissed at this and will be leaving bad reviews where I canBarney B.
Le client n'a pas laissé de commentaire.JOSE D.
This location is a furniture store; I was originally scheduled to pick up at another location a mile or so away but they called and said no truck was available and I gave them two weeks notice. However, the representative at the store was not there, I had to call and he was in a traffic jam. Had to wait 30 mins. Late kick-off for me.Jennifer K.
Nothing, you're awesome!CHRISTOPHER F.
Le client n'a pas laissé de commentaire.IVONNE G.
1 improvement would be, disabled veteran discountsdavid H.
Le client n'a pas laissé de commentaire.FREDERICK G.
They charged me for some fuel that it was not in the truck when I got itJONI M.
Fantastic customer service! Martin was the best!MARY F.
Le client n'a pas laissé de commentaire.Brian H.
Le client n'a pas laissé de commentaire.Adria J.
Le client n'a pas laissé de commentaire.Amanda V.
Le client n'a pas laissé de commentaire.Angel R.
personnel was scrutinizing every little scratch and ding on truck in attempt to try to blame fault on me for pre existing insignificant blemishes and also attempted to charge for the extra miles that occurred for picking up at Grant rd location vs green valley my original online choice close to my home.Steven R.
Quick and fast also very friendlyLuis R.
Le client n'a pas laissé de commentaire.David G.
Being able to use the app to pick up the truck before the store opened saved me a lot of time. I am really happy that I was able to do that. This store was really great at communicating with me as well. Martin does a great job.David N.
Le client n'a pas laissé de commentaire.MARIA P.
Perfecto, buen servicio.Veronica A.
Being even more nicerSherry C.
I had good customer service and will let others know. MerciJAMES F.
Le client n'a pas laissé de commentaire.Patricia T.
I Would Recommend Very Professional And Also Have Beautiful High Quality Furniture For SaleCORRINE D.
Le client n'a pas laissé de commentaire.Casey V.
I got charged for an extra day when I shouldn't have and U Haul Representative didn't know what to do to fix it. After waiting for too long I just decided to pay the extra 30 bucks. Horrible experience.ganzalo L.
The regular Uhaul store I use didn't have a one way trailer this time.I had to go into a very dirty furniture store I did not fill safe than had to go look in the back of the wear house to find the right man to help. After spending 40min. Watching him poke his own lap top he could not figure out what he needed to do. So he call a man named Felix and spoke Spanish so I could not under stand. After all that he took my card and said your ready. I ask who was hooking up trailer he said you I guess .i would have to charge you 20,00 $ dollars to hook it up for you. The whole process was very uncomfortable and it is my hoe you fix this very unprofessional and if this is what's next for Uhaul it will be the last time.Rob S.
Le client n'a pas laissé de commentaire.DOYLE M.
Having a receipt with the amount of money that customer has payed for the service would be great. Not just having a receipt with 0.00 everywhere.Martin F.