Fast , friendly, service . Thank You , RonRONALD W.
Big Daddy Cab
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Brian E.
Le client n'a pas laissé de commentaire.ELIZABETH B.
The greatest people that work there so friendly and very helpful with the Customers needsKATHY B.
The service representative, Lindsey, was outstanding. She went above and beyond to make my tight timeline work.Peter O.
very helpful with pick up as well as return!STEVEN B.
Nothing service was excellent the staff was friendly and courteous. If I need to rent a Uhaul again I would go to this location.........MICHAEL D.
Nothing they was very helpful and the friendly people .I will be using this location againKATHY B.
I had rented for 2 days and returned within 24 hours i was told they would refund me 1 day and they didn't they charged me the 2 daysDELIA C.
checkout and back in were both easy and fast.STEVEN B.
Our customer service rep was fantastic. She was friendly and very helpful. We will be renting from this location again.AMBER R.
Le client n'a pas laissé de commentaire.NAOMI E.
Le client n'a pas laissé de commentaire.shirley H.
Le client n'a pas laissé de commentaire.GARY N.
I reserved a motorcycle trailer and was given a ramp trailer, no front wheel receptacle. My bike fell over 5 times on the trip, had to stop and re-secure each time. This location should not have accepted my reservation if they didn't have the appropriate trailer available and I shouldn't have accepted the trailer as it was not what I reserved!Joe D.
Le client n'a pas laissé de commentaire.Brian T.
Very easy in and out.Geoffrey G.
Over all experience was great. Whenever I need a uhaul I go to Big Daddy's.REBECCA K.
Le client n'a pas laissé de commentaire.Katherine Z.
Love this place! Very friendlycheryl G.
Le client n'a pas laissé de commentaire.Jonathan L.
Le client n'a pas laissé de commentaire.Nicholas S.
I had multiple issues with uhaul customer support regarding a payment problem from my last usage. Lots of miscommunication, causing me great grief and lasting well over an hour. The customer support agents were very helpful but the miscommunication issues resulted in me never wanting to utilize uhaul again for future uses.Kaylin E.
Le client n'a pas laissé de commentaire.Brad B.
Le client n'a pas laissé de commentaire.Samuel S.
The quality of the service was excellent. The vehicle was ready, clean and manager offered suggestions for operating the truck since this was the first time I had driven a truck. Drop off was easy and manager was responsive to my questions.Debra D.
Le client n'a pas laissé de commentaire.Cassandra K.
I was allowed to pick up the truck 2 days early and was told there wouldn't be a charge, however, after I returned the truck I was charged 40 $per day for 2 extra days. I was also charged for filling up the truck but nobody mentioned I was to return it with a full tank?TOM G.
The employee that hooked me up and unhooked me was excellent!!! Very friendly as well. Give him a raise he earned it.Michael W.
Le client n'a pas laissé de commentaire.Leslie G.
Le client n'a pas laissé de commentaire.Colton M.
Le client n'a pas laissé de commentaire.Heather D.
It would have been helpful to have had much advance notice that the Uhaul location where this was originally booked did not carry one way truck rentals. Didn't find out I had to go to the E. Peoria location until a couple of days before. This reservation was booked well in advance and I would have like to have been notified a lot sooner of the changes by Uhaul customer service. This location was great to work with and I would highly recommend.Sonya B.
Le client n'a pas laissé de commentaire.Ron A.
Jeff the regional manager (I think that was his title) was helpful. It has been a long time since I've had to rent a truck and Jeff helped me through the process. The gentleman that helped me at Big Daddy Cab was very friendly and gave a nice courtesy call in the morning to make sure I knew how to get to his location. The gentleman at Gridley was courteous and pulled the truck around to me. It was a great experience. Thank you gentlemen for all your help during my moving process.Dawn K.
Le client n'a pas laissé de commentaire.tim C.
Friendly efficient staff. Trucks are well maintained and easy to drive. Highly recommended for your next move.Charles M.
Pick up and return was very easy. Thank you.Charles G.
Le client n'a pas laissé de commentaire.Robert N.
Great customer service and prominent display of company's core values. Will be back just for that.Lealan B.
Le client n'a pas laissé de commentaire.Clayton B.
Le client n'a pas laissé de commentaire.Tom S.
Very good customer service. I will recommend to anyone I know that is moving our just need a vehicle to haul things.jeff G.
Super friendly and helpful. I will use them again.Tia A.
Le client n'a pas laissé de commentaire.Rae H.
Truck did it's job, but seems ready to be retired.Kevin M.
Quick and easy. Good service very friendly. I will go back.Brian F.
Le client n'a pas laissé de commentaire.Clayton C.
Le client n'a pas laissé de commentaire.Peter C.
Le client n'a pas laissé de commentaire.alain G.
Le client n'a pas laissé de commentaire.Joe C.
Le client n'a pas laissé de commentaire.Michael R.
Le client n'a pas laissé de commentaire.Paul C.
I rented a vehicle to get my things and when I arrived to get my things the person in possession of my belongings changed their mind so I couldnt get my stuff. I didn't even need the truck. I had the truck for 30 minutes and went 2 blocks and I was still charged over 100 dollars. That's alot of money for nothing. Business practices are more important than if the truck was clean.matthew B.
Truck was dirty they didn't check it didn't run for crap and they over charged me 40Kyle H.
Le client n'a pas laissé de commentaire.Bernd W.
Le client n'a pas laissé de commentaire.Zachary K.
Le client n'a pas laissé de commentaire.Ronald A.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.Linda T.
do nothing different....very friendly staff and convenient location.....will definitely recommend to anyone I know!Brand S.
Le client n'a pas laissé de commentaire.Emerson A.
Maybe some coffee lol everything was great!!!!!Brandi T.
Le client n'a pas laissé de commentaire.Brenda Y.
Le client n'a pas laissé de commentaire.Gerald F.
Le client n'a pas laissé de commentaire.Denise B.
Fast, friendly, above and beyond customer service!Melissa B.
Le client n'a pas laissé de commentaire.Kyle M.
Le client n'a pas laissé de commentaire.Donald S.
Guy was really friendly. And very respectful and treated me well. Good mannersMatthew S.
Le client n'a pas laissé de commentaire.Kent V.
I had booked on-line a 15ft truck from Uhaul on Washington St in Washington, IL for an 8:00 pickup on Monday. Got there and they don't open until 11:00. I was not happy at all. I called Uhaul and they were able to cancel the order and place an order at Uhaul on Washington St in East Peoria. They were extremely nice and had me on my way in no time. Very nice and professional. I will rent from them again. You would think Uhaul would have the correct hrs of their stores.Becky K.
Le client n'a pas laissé de commentaire.Jeff S.
Big Daddy Cab was excellent. UHAUL overall I was not thrilled with. I had to drive 45 minutes to the another town to get the truck I had reserved weeks ago. That's an extra 1,5 hours in the car on an already long moving trip...Shane M.
Le client n'a pas laissé de commentaire.Mark B.
Le client n'a pas laissé de commentaire.Jennifer M.
Not given enough miles due to not having my truck at closer places to my storageCheryl W.
Le client n'a pas laissé de commentaire.Elizabeth A.
Did not inform me of required drop off time, returned 50 mins after â€œrequired drop off timeâ€ and was charged 29,99 $ Not happy...:Rich B.
Curt & Larry were very helpful and professional. Keep on treating your customers as you did me.John G.
Transaction was quick and flawless. Keep up the good service and I will be a repeat customer when I have additional moving needs.David S.
Le client n'a pas laissé de commentaire.Walton F.
Le client n'a pas laissé de commentaire.Michelle S.
The trailer was missing the jack that raised the coupler off the ball hitch. I knew that I could not lift the tongue of the trailer by myself, and there was no one around to help me. So I had to bring my won jack and jack up the tongue to get it off the hitch. A customer should not have to go to such lengths to disconnect it from the car. The time before when I rented a car hauler the left taillight was not working and the person in charge said one taillight was good enoughDonald B.
Le client n'a pas laissé de commentaire.Patrick B.
have trucks available where the customer can conveniently pick them up. i rented a truck in pekin and was supposed to pick up in pekin, then i was informed by telephone that i had to travel to east peoria to pick it up. i was given a discount for this but it was inconvenient,Gloria J.
It was convenient and we got it and had it back in a couple of hours. We were picking up toys for a mission. Thanks so very much.Cynthia S.
Le client n'a pas laissé de commentaire.Cheryl G.
Le client n'a pas laissé de commentaire.Adam L.
Le client n'a pas laissé de commentaire.Melissa R.
Arrived after hours. Simply unhooked the trailer in an open spot and left. Had a receipt in my email early the next morning. Easy in, easy out.BRIAN C.
Great customer service! Highly recommended! Thanks!DAVE H.
Le client n'a pas laissé de commentaire.Thomas J.
The truck I had the transmission didn't shift properlyBrian W.
The first vehicle we rented had a dead battery and the vehicle only had 1/4 of a tank so had to fill up as soon as we picked it up. Also when loaded appliances for delivery it would kick the vehicle into towing status which eats up gas.RYAN W.
Le client n'a pas laissé de commentaire.Duane G.
Le client n'a pas laissé de commentaire.Lynsey K.
Le client n'a pas laissé de commentaire.Donald T.
Le client n'a pas laissé de commentaire.ed R.