Évaluations des clients Big Head Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Big Head Storage

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La-Trelle S.
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The truck was filled with dry mud and apparently someone attempted to steal gas from the Uhaul.

steven s. | Réservation |
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Thanks

NAMON M. | Overall Experience |
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Highly recommend and the staff is excellent.

DOROTHY S. | Réservation |
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The woman I spoke with was very nice and we appreciate her. However, I called and left a message that we would not need the storage unit. My son found a home and was able to move his things in.

KATHY F. | Overall Experience |
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Very friendly staff and worked with us very nicely. Would/will recommend always.

Lisa B.
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The only problem was that the system was down when we tried to confirm our reservation over the phone. Friendly service in person, though!

Beth W.
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Le client n'a pas laissé de commentaire.

Justin G.
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Le client n'a pas laissé de commentaire.

susan M.
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We appreciate your going above and beyond when your corporation screwed up.

Rodney H.
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educate anybody that might be helping customers.. the online check in online needs serious help

Leslie A.
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Very informed personal and friendly.

BRENNEN D.
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Le client n'a pas laissé de commentaire.

Rachel M.
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Outstanding customer service. Very welcoming and friendly.

DAVID W.
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Le client n'a pas laissé de commentaire.

Jacqueline H.
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Drop off went fast and smoothly. The lady was polite, and I noticed that when someone came in she greeted that person and yet didn't miss a step taking care of my business.

Jessie B.
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The lady that took care of me was very friendly and did all she could to make a stressful situation so much better. She did not have anyone to help us hook up the car hauler there but she called another U-Haul center and the young that came to help get everything hooked up for me was wonderful ! Thanks to these two people my trip was un-eventful.

Clarence C.
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They did not hook up the trailer even though I asked if they do. They also did not verify that the lights worked.

Kevin G.
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This does not pertain to the location I picked up the rental. The place was great. This applies directly to the trailer. The uhaul website said the trailer is the correct match for my BMW Z4, however, loading the car it ripped my undercarriage plastic because of the raised middle. My car is not lowered or altered in any way from manufacture specs. This trailer broke my car and now I have to have it repaired.

calvin F.
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Outstanding customer service security ??????????

Courtney G.
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Le client n'a pas laissé de commentaire.

Thomas G.
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NA

Kelly R.
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Le client n'a pas laissé de commentaire.

diana W.
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I cannot remember the Ladies name that helped me and my wife but she went beyond what was called for just to make and keep me and my wife happy.

Tiffany M.
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Huge miscommunications between Uhaul and Big Head Storage. I was on and off the phone all day -- an already very stressful moving day -- resubmitting contract, reservation and payment information I was assured was already cleared the week before. Uhaul staff was especially unapologetic. I won't use either service again.

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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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