Le client n'a pas laissé de commentaire.
Michael A
Customer Reviews for Big Lennys Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Ms Brenda was amazing! She's very professional and answered all the questions I had! She went above and beyond with her customer service
Brittany VGreat. Keep up the good work!
charles nExcelent atention and service
Jeandy NI think most of the warning lights were on. The truck was a piece of junk
jay aThe manager was super helpful and friendly. The reservation was not done properly, so was frustrating because I arrived to the location closed for the holiday and no one there to assist me! However, the manager immediately was able to fix the situation. To improve things for next time the people over the phone who assist with setting up the reservations online need to know if a location will be open or not and make sure to have it setup to be able to pickup the rental without needing assistance at the location.
Evangelina GEverything was great I was able to fit an move everything . Clean , an easy access
FALICIA Aclean and on time
WENQI HCustomer Service excellent - no issues - reservation completed - was given courtesy call next morning - the whole process was fast and easy - job well done - Thank You!
JOE GVery nice lady.
RICHARD VThe front desk lady was really friendly and inviting. I would definitely rent there again.
GARTH CCustomer service was good. Vehicle was very clean and maintained.
Patsy LExcelente
Jose PThe staff was nice!!!
ANDRA GGreat Customer service
Jose MGive us a gate code so we can return auto transport trailers to where we got them
Sean SDrop off went smooth.
Rene GShe charged me more then what the app charged.. I payed cash and she only game me my deposit back and the app said I was to receive a refund of what I payed and she denied me the refund said she was going to adjust it due to it was wrong .. but she charged me different all the way around . The app said I was due a refund .. but when it was all said in done who knew what the charges where! I just left cause she was argumentative! I felt like she was making it more me being wrong due to her not admitting it was her mistake! How could I make a mistake when she had total control! And she was poorly dressed.. she was in short shorts like she just got out of the shower? Only my wife dresses like that when she's at home? Just unprofessional and was nasty!!
Julian GI really appreciate brenda for helping me she was very patient with me and helping
Jada BEverything was great!
Lola MCare Have the correct truck mileage entered for the next client. It cost me $161 more because of the incorrect number.
esmeralda mPoor service business show in open but no personals inside doors open but no body in the office. Poor. Serve. L
Jose M