Évaluations des clients Big Oak Center LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Big Oak Center LLC

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Tim P. le

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Le client n'a pas laissé de commentaire.

Terese C. le

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Le client n'a pas laissé de commentaire.

Monica C. le

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I had to hook up the auto transport myself. They didnt even check if the lights worked or if I hooked it up correctly. Waited 30 min for the person to come back from the bank. The sign on the door said be back at 11 and did not come back until 1130

Dean M. le

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Le client n'a pas laissé de commentaire.

Dean M. le

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the lady named birdie was great,got me out of a jam.nice to have a business like hers in our community.

Janice T. le

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The atmosphere in this location is the best I have ever experienced. To be fair, most of my U-Haul rentals have been from larger cities. However, it is not often you can walk into a facility which is furnished with a sofa, floor coverings and a large, friendly dog to greet you. You made my need of short-term large vehicles simple and easy. Keep doing you. You rock, Ms. B!

Howard J. le

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Le client n'a pas laissé de commentaire.

Scott L. le

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Le client n'a pas laissé de commentaire.

Jon B. le

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Le client n'a pas laissé de commentaire.

Thomas S. le

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Great friendly service, thanks!

Thomas S. le

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Friendly helpful service, easy access

Deborah M. le

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Great customer service !!!

north coast o. le

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Le client n'a pas laissé de commentaire.

nywood w. le

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no issues

Julie S. le

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This was by far the easiest, smoothest, friendliest transaction with a Uhaul location!

Stanley W. le

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Le client n'a pas laissé de commentaire.

Stanley W. le

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Le client n'a pas laissé de commentaire.

Stacee L. le

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The owners are great and very helpful. Would definitely recommend.

MIRANDA C. le

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We did not get to utlilize the storage facility as we ended up needded a larger unit and they unfortunately didn't have any available. Theu helped us find the size we needed at a close location.

CORKEY B. le

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Le client n'a pas laissé de commentaire.

Peter N. le

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Le client n'a pas laissé de commentaire.

Joseph L. le

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perfect

Andrew C. le

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Le client n'a pas laissé de commentaire.

Shon L. le

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Everything was clean and ready to go

Marc B. le

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Le client n'a pas laissé de commentaire.

James B. le

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George went out of his way to be accomodating and even standing up for my rights as a customer. I was over charged due to under estimating the milage of a one-way 26' truck rental. I was told to take it to another drop off since it was after hours for Clearlake Oaks but I could not find the Lower Lake drop off and had to return to Clearlake Oaks. I was not happy with the way the Yuba City UHaul Center would not accept the fact that they failed to calculate the mileage accurately. George made several phone calls and finally excepted that the last $20 was going to have to be paid, event though it was not my fault for the under estimated mileage. Kudos to George's customer service!!!!

WILLIAM M. le

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Always helpful

Beatrice E. le

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Take the driver into truck and explain some of the features.-like tow/haul button

Myra G. le

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The receptionist is very kind!

Sharon A. le

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This storage facility was full of rats !!! I'd rented two storage sheds, for the ten months between selling my home and finding an apartment. Everything in both sheds was full of rat droppings & urine and rat fur. They'd chewed on furniture and ruined it, along with urinating on my good recliner couches. When I complained to the manager, as I was leaving, she admitted they knew about the rat infestation and said, " An exterminator is coming next week. " Oh, goodie. It must've been so damp in those sheds, over the winter, that everything I had stored that could rust, did rust. I needed a Uhaul driver/mover to take my belongings to Napa. Management recommended two drivers. One wanted $1,000 for him & his girlfriend to move my things 60 miles. I hired their other recommendation, Jeremy, from Ukiah. He broke and damaged several pieces of furniture. I'd never recommend him, either. All in all, it was a very costly and unhappy experience. Nobody offered to pay a red cent for the damage they caused.

Mary C. le

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The workers were very helpful

MARK E. le

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Easily the best service and friendliest people I have had the pleasure of doing business with. That says a lot since I frequently rent and have had nothing but praise thus far. These kind folks stand out as the top of a very satisfactory list of other Uhaul providers. Thank you and thank them. they are your best advertisement.

tommy h. le

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The trailer and the service was fine in Clearlake Oaks, but everything else was a disaster. The U-boxes that were ordered were redirected, then not delivered on time, and then they tried showing me boxes that were falling apart. On top of that, the staff in Santa Rosa were not helpful and tried pushing me out the door. It was only when I insisted to speak with the manager, did I get some service. I wouldn't recommend the U-Boxes as my service was horrible that I had to cancel the entire order.

john f. le

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Le client n'a pas laissé de commentaire.

Guri C. le

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Le client n'a pas laissé de commentaire.

Ashley P. le

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I had a really poor experience reserving a u-haul. The facility that I finally got it from was excellent and the trailer was also very good quality. However, I reserved a trailer at the beginning of the week and was told the most I would have to drive to pick up my reserved trailer would be an hour. This was not the case, I had to drive two hours out of town to pick up the trailer and then drop it off in the same location (2 4-hr round trips). This was extremely costly and a huge inconvenience (time-wise). I’m really disappointed that even if you make a reservation, u-haul is still able to send you that far away. This is a policy they should change, or at least be able to let you know in advance how far away the potential rental will be.

Wendy W. le

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The frint counter people that run Big Oak Center are the nicest and most helpful I've had the pleasure to deal with.

Lindsey H. le

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Le client n'a pas laissé de commentaire.

WENDY L. le

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Le client n'a pas laissé de commentaire.

Faith B. le

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Le client n'a pas laissé de commentaire.

Faith B. le

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Le client n'a pas laissé de commentaire.

WENDE L. le

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Le client n'a pas laissé de commentaire.

Shana S. le

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The woman who helped me was very friendly and everything went smoothly.

TOM A. le

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Very friendly staff

Joseph O. le

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Le client n'a pas laissé de commentaire.

Sharon D. le

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Le client n'a pas laissé de commentaire.

David D. le

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Very helpful

diane d. le

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Le client n'a pas laissé de commentaire.

diane d. le

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Le client n'a pas laissé de commentaire.

diane d. le

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The store managers were very helpful and met all of my needs. Very much appreciated!

Eric C. le

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My wife dropped off and she said the drop off experience was fast and easy

Brennon H. le

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Le client n'a pas laissé de commentaire.

Valerie V. le

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Le client n'a pas laissé de commentaire.

STEFANIE H. le

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Very accommodating, professional and informative. Great customer service and friendly. Thank you!

Mete S. le

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Le client n'a pas laissé de commentaire.

ROBERT P. le

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Le client n'a pas laissé de commentaire.

Sam S. le

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I rented a 10 cube van in Clear Lake Oaks, CA., for 19.95+ milage. I asked to drop it off in Lakeport since that's where we were unloading. The Laqkeport location was closed for two weeks so we were routed to the Kelseyville, CA., location for drop off. Not only was this farther away than the Clear Lake Oaks location, my 19.95 truck cost me over $100! I did the same rental out of Nice, CA. a couple of days later and was charged the proper rate. What's up with this?

Aniece M. le

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Le client n'a pas laissé de commentaire.

Douglas T. le

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Le client n'a pas laissé de commentaire.

Douglas T. le

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26' truck is bare bones Ford. New truck with no cruise control, electric windows, locks, or mirrors, trip miles display, nor backup camera. Not pleasant for long haul.

WILLIAM H. le

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Le client n'a pas laissé de commentaire.

Sharon A. le

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I already plan on hiring this crew when I move my furniture from the storage shed to my new apartment. That says it all !

Phillip S. le

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Le client n'a pas laissé de commentaire.

Seaneen N. le

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Wonderful customer service!

Elizabeth L. le

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Le client n'a pas laissé de commentaire.

James K. le

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Computer problems caused a 30 minute delay, they don't have much inventory there, no trucks.

Deborah N. le

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Le client n'a pas laissé de commentaire.

kim v. le

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Le client n'a pas laissé de commentaire.

ron r. le

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FREDDY AND BIRDY ARE THE GREATEST AND MANAGERS I HAVE EVER RUN ACROSS IN THIS BUSINESS. VERY HELPFUL. RON