Customer Reviews for Big Os BBQ And Grill
(Concessionnaire U-Haul dans le voisinage)

30 évaluations

26509 Hwy 321   Cleveland, TX 77327

(281) 761-7476

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 6h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(281) 761-7476

26509 Hwy 321
Cleveland, TX 77327

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 6h pm
  • Dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

claudia B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK S. 
Évaluation :
1

The truck I received was a death wish! The truck Air conditioning didn't work and driving from texas to NC was awful sweating the entire time. It was 90-95 degrees in a truck with air doesn't work. My dogs were hyperventilating. Truck needed a alignment really bad the steering wheel is turned like 25 % when driving straight. Get the truck upto 65 and it starts shaking violently. The truck gas gage some Times would fluctuate like it had bad wiring. It would only some times happen not all the time Possibly a short or bad wiring. And the over drive would do the same I'd be going up a hill from down a hill turn the over drive on going up and some times it didn't want to come on. I would know this because when the over drive is on the RPM would almost double when it would kick on and some times it wouldn't kick on making me use more gasoline when it didn't turn on. The overall Experience wasn't good. The place I picked up the truck from didn't do a walk around or any thing just gave me a key and said go Find it. Lol it's out there some where. It was parked in the grass about waist high. And it was raining out at the time so the truck was parked in a giant puddle as well. Texas floods real Easy for any one Don't know. The truck was clean but the staff didn't seem to know What they were doing. The girl who checked Me out told me she's only worked at the restaurant, never done the uhaul side Of it and she didn't really know what she was doing. I've always used uhaul a lot Of times Atleast once maybe twice a year. This isn't first time I've had a major move. I called customer service and waited for an hour And hung up I called back again. Only to be told A note would be left in my file about the truck. I'm not sure if I will ever use uhaul again. It was really hard driving in that truck shaking like crazy while I was sweating with my arms and legs sticking to the leather seats and watching other trucks like Penske and other brands drive by with their windows up enjoying the air conditioning while me And my dogs suffered. Thank you for reading, I have so say it got the job done. but it wasn't a pleasant experience. Thanks uhaul. I think.

Richard G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AZALEA NICOLE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathie H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CARLOS A. 
Évaluation :
1

Do not go there. You will be lucky to find someone that knows something about it

GRIFF RAY M. 
Évaluation :
3

Space is to compact. Barely any space for uhaul customers because of traffic of people eating at the restaurant

Christina C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KEVIN W. 
Évaluation :
5

Casey was amazing at helping me with my trailer! And what a sweet set of milk jugs on her!

MASON J. 
Évaluation :
1

Returned our trailer on Saturday March 6th, and it was never checked in. We called the location twice and had to go back into it two times before someone actually checked in our trailer. The parking lot is full of trash and the inside was unorganized. Staff was unapologetic for the inconvenience and we were not offered any compensation for our wasted time. Trailer check in was only completed when I stood there and made sure they input it and it is now Tuesday the 9th. This was absolutely unacceptable. Very unsatisfied.

THOMAS N. 
Évaluation :
1

This location is plaged with poor internet connect ability it took over one hour to sign in. He cancelled my original contract because he couldn't connect and redid the contract 5 times without success. For quality service you should evaluate dealers willingness to spend necessary resources to make sure they have reliable internet connection. Totally not acceptable.

NILE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dee G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN P. 
Évaluation :
3

This was the secondary pickup location as I made a reservation days in advance to pick up closer to where we were moving from. Having to go another 25 miles delayed the time we had to finish packing up. This made us late getting home and unpacking only to be at work a few hours later. No one at this location to help in the hookup.

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Merry J. 
Évaluation :
3

Staff and locations need more comprehensive training about the system, logistics and pricing structure .

Iftekhar S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad E. 
Évaluation :
3

Have all of your employees trained to do your U-Haul return or rental. I was told to drop it off and when the only person that knows how to do it will do the return when she came in. So a little stressed over will it be returned on time.

TRUDY D. 
Évaluation :
2

I ordered blankets to cover furniture. There were no blankets. My pick up location was changed 1 1/2 days before scheduled pick up. They offered me a location that was over 30 minutes out of the way. I made my reservation weeks in advance, so there should have been plenty of time to for my reservation to be filled correctly.

Russell T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BILLY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Royanne B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

luis G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
2

I would not go to that place to pick on a uhaul

Amber D. 
Non les évaluations ont été soumises pour cet établissement.

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