Nice people in this location and have excellent Knowledgehussin H.
Customer Reviews for Big Red Rentals Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Houston, TX 77032
(E Of Hardy Toll)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Chaunta R.
The u-haul I picked up had a bent bumper,when I loaded the truck the front tire rubbed the bumper on turns, had to stop at a u haul dealer and have the bumper pulled out with a winch to continue my 800 mile tripKevin K.
I needed a utility dolly and Big Red Rentals did not have any utility dollies. It was very needed and we had to rent a dolly from a different company.Monique C.
Le client n'a pas laissé de commentaire.Michael H.
It was Excellent thank you so much for helping me. I returned it at 10:00 it was fast thank you again.CARRIE R.
I dropped off the truck after hours would suggest having a trash can outside for the customersJORGE C.
Nothing. Just keep up the good work. Your location is not close to where I live, Still, I will drive the distance to your place for all my rental needs.LONNIE S.
Le client n'a pas laissé de commentaire.RAUL C.
Le client n'a pas laissé de commentaire.KIOCHE M.
Very nice and helpful staff at Big Red Rentals, Inc! Thank you!Jaime R.
The tires were not inflated to usable pressure. 1 only had 10 lbs. Only one was OK. I inflated them to 65 lbs. Dangerous to use the way it was when I picked it up. No furniture pads.Wayne W.
Le client n'a pas laissé de commentaire.PARNELL R.
Personnel amicalJULIEN S.
Le client n'a pas laissé de commentaire.MARK G.
They were very great and helpful. Would definitely rent a UHaul from here again!Rebekah F.
Le client n'a pas laissé de commentaire.Leroy P.
The process was rushed and the staff did not have the information I had already provided to u-haul. Additionally, they did not have the pads that were requested.ERICA A.
Clean up this locationJeffery P.
Everything was well organized great serviceSHERIKA W.
The rental return process needs to be much smoother. Needs better stock of equipment ball and hitch etc etc.JUSTIN ANDREW B.
Le client n'a pas laissé de commentaire.NATALIE S.
Unit was not ready on time , suppose to pick up at 11am, not ready till 1pmDaniel M.
Le client n'a pas laissé de commentaire.Jarvis T.
Le client n'a pas laissé de commentaire.Michael R.
Good customer service, no bad attitude.Warren E.
Le client n'a pas laissé de commentaire.Isaias M.
Not in an ideal part of Houston and not very convenient vs where I thought my pick up location would be.Gordon H.
More auctionMarwa A.
The information about fees should be expressed and explained before charging the customer's card. I was unaware of the $100 deposit until my card was already charged.cathy M.
Le client n'a pas laissé de commentaire.Oscar R.
Le client n'a pas laissé de commentaire.Christian A.
Le client n'a pas laissé de commentaire.Laura H.
He charged me 6,65 cent for gas when the truck was already on full. Charged me extra 5 miles. I was over charged about $15. Never will get Uhaul from there again. Representative was very dry.Jamal S.
Just keep up the good work.Eluterio S.
Le client n'a pas laissé de commentaire.Victoria P.
He was helpful and very kind and I would recommend this place to anyone and everyonePatrick P.
Le client n'a pas laissé de commentaire.Edna J.
Le client n'a pas laissé de commentaire.Travis G.
JR was friendly, knowledgeable & helpful. We were quite satisfied with our experience...KEITH C.
Le client n'a pas laissé de commentaire.Camilo H.
Le client n'a pas laissé de commentaire.Camilo H.
Le client n'a pas laissé de commentaire.ashlea H.
Le client n'a pas laissé de commentaire.Antonyio R.
Hire more people like this.Victor P.
The store had no A/C and it's HOT! And it's very dirtyRolando M.
Light out left sideguillermo M.
Le client n'a pas laissé de commentaire.Maria S.
Make sure the proper equipment rented is availableMONICA D.
The truck share after hours thing is a pain in the butt. It either needs to be eliminated or severely over hauled. The process took way too long and at every step of the check out, I had to take a picture of my driver's license. Which maybe wasn't the greatest q uality the first time but seriously the ninth time, ridiculous.victoria S.
Le client n'a pas laissé de commentaire.Larry M.
Le client n'a pas laissé de commentaire.BARBARA W.
VERBALY GO OVER THE REQUIREMENTS ,TIMING,ETC. WITH THE CUSTOMER SO THERE IS NO MISTAKEN THOUGHTS IN THE PROCESS !!!Dennis C.
Interior windshield was not clean. Washer fluid reservoir was emptyJason S.
Le client n'a pas laissé de commentaire.George A.
My original pick-up location did not have the truck as scheduled, due to the previous customer not returning it. Big Red was close to the original location, but I had to Uber over to it at my cost.MICHAEL F.
Have variety of tow hitch and plug adapter connections available.Javier H.
The person was very helpful and helped me save money on my move by answering all my questions and giving me advise when I asked for it. This was one of the most positive experience I've ever had with a Uhaul dealer.edwin W.
Location personal real rude. Greeted him he looked me in the face and didn't respond.CORNELIUS D.
Le client n'a pas laissé de commentaire.Vincent B.
Le client n'a pas laissé de commentaire.Chiquita C.
Le client n'a pas laissé de commentaire.jose F.
Le client n'a pas laissé de commentaire.elvin B.
The truck was overall nice, but at Highway speeds the front end shook and the driver door rattled badly. If not for that the truck was a really nice piece of equipment! Easy to load and handle on the road!Timothy J.
Le client n'a pas laissé de commentaire.LEE K.
Really nothing!everthing was perfect.I highly recommend Big Reds Rentals.yolanda S.
Le client n'a pas laissé de commentaire.Kenny W.
Le client n'a pas laissé de commentaire.DOROTHY S.
The mobile web application for drop off was horrible. I was unable to complete my afterhours dropoff using my phone or my wife's phone - and as result got charged for two additional days.Otoniel M.
I had a great customer experience at Big Red's. The staff was very helpful and knowledgable.ADRIAN J.
location ok for a drop-off. I drove in, they unhooked the trailer I got my receipt and I drove off. but I would not return to rent equipment at this locationMARCIO K.
Credit card that was presented and swiped was not charged, yet a credit card that was on file was charged, in error. Poor service.burghardt S.
Le client n'a pas laissé de commentaire.Emmitt K.
Location to far away from my home.Raymond R.
Le client n'a pas laissé de commentaire.marc L.
Le client n'a pas laissé de commentaire.PAUL M.
I received excellent customer service and Wil use the location again thanks for your help.Rebecca T.
Outstanding service. Staff was personable and helpful.Kirk J.
Le client n'a pas laissé de commentaire.Tamatha D.
Le client n'a pas laissé de commentaire.Lora V.
Le client n'a pas laissé de commentaire.JASON C.
NOT a thingthiron G.
Le client n'a pas laissé de commentaire.edward A.
The door did not open or close rightdavid L.
Le client n'a pas laissé de commentaire.Jonnecia F.
I had originally reserved a truck about 20 miles closer than this location, so my overall rating of my experience is very low. I feel like the location I where made the original reservation knew the truck was not working the day before yet I didn't get a call until I was about 5 mins from the location to pick it up. Apparently it had two dead cells in the battery. That should not take any time to get fixed in my opinion but it did. Will consider a different company next time.Mark J.
Le client n'a pas laissé de commentaire.Cecil S.
Location looks like a small junk yard. I also had an appliance dolly reserved and when I arrived to pick up the truck they didn't have the appliance dolly. A courtesy call would have been nice to let me know they do not have an appliance dolly. I had to make new arrangements to try to locate an appliance dolly on the day of my move. Real real inconvenient and this cost me time and money.Jay S.
Le client n'a pas laissé de commentaire.Henry J.
It was not a BAD experience ... but a smile here and there couldn't hurt anything! ;-)Sherrie R.
I'm never using uhaul againJarrod M.
Le client n'a pas laissé de commentaire.REYNALDO G.
Thanks for helping me out in a bind. I owe you a pizza. You and your team are the bwstNATHAN V.
Uhaul smelled of smokeJERUANNA B.
Le client n'a pas laissé de commentaire.Courtney D.
Le client n'a pas laissé de commentaire.ART G.
Le client n'a pas laissé de commentaire.Derek M.
Everything is goodCANDELARIO R.
Le client n'a pas laissé de commentaire.ERICA R.
Just a great experience. Worker that helped me did a great job and a pleasure to deal with.Mike M.