Ensure that the vehicle is at least swept out, and maybe give the cab a wipe down. I found it annoying that there was a sign threatening to charge me 50 $for clean up when there was garbage still in the truck from the last person. It wasn't a lot of garbage and I wouldn't even have noticed if not for that clean-up charge.ROBERTANGUS C.
Customer Reviews for Big Smart Convenience
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Previous renter didn't leave the keys so I was delayed by over an hut picking up the unit. Uhaul did reschedule my pickup to another location 60 km away Waited at this location until keys came back as I wasn't paying for an additional 120 km round tripDAVIDG E.
Could not drop off key, had to wait nearly 2 hours for customer service only for them to tell us to leave, then get there in the morning and blamed for not dropping key off in a locked box with code we were not givenJessica S.
I tried to fill my vehicle but the gas tank had something wrong with it and it kept spitting back. 20 minutes to put 10 bucks in it and 5 $on the ground. I've talked to two people from your customer service, still not heard a thing.MICHAEL L.
Le client n'a pas laissé de commentaire.Hilary E.
Le client n'a pas laissé de commentaire.ABHINANDAN J.
Improved visibility to charges upon drop off. Thought I was paying ~20 extra, ended up being 160 extra. Extremely disappointed in Uhaul.Kevin R.
Make sure the additional equipment requested (dolly) is in the truck. We could have really used this and were expecting it to be there.Kaitlin M.
Le client n'a pas laissé de commentaire.Sreylis R.
I had to sweep the cargo area before loading my stuff because it was dirty. But overall it was great.JHALLY H.